HP OmniBook xe4100 HP Omnibook xe4100 and xe4500 Series Notebook PCs - Corpora - Page 129

Heat Problems, Infrared Problems

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Troubleshooting and Maintenance Troubleshooting Techniques If the hard disk makes a buzzing or whining noise • Back up the drive immediately. • See whether the noise is coming from elsewhere, such as from the fan or a PC Card drive. If files are corrupted • Open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. • Run the virus-scanning program. See "To protect against viruses" on page 43. • Test the hard disk drive with the e-Diagtools diagnostics. See "Testing the Hardware" on page 145. • If necessary, you can format the hard disk and reinstall the original factory software. See "To recover the factory installation of your hard disk" on page 151. Heat Problems Your computer normally gets warm during routine operation. If the computer gets abnormally hot • Always set the computer on a flat surface, so that air can flow freely around and underneath it. • Make sure the air vents on the bottom and sides of the computer are clear. • Keep in mind that games and other programs that drive CPU usage toward 100% can increase the computer's temperature. Infrared Problems By default, the infrared port is not enabled, so you must enable it before you can use it. If you have problems with infrared communications • Make sure the line between the two infrared ports is not blocked, and that the ports face each other as squarely as possible. (The computer's infrared port is located on the front of the computer.) The ports should be no more than 1 meter apart. Corporate Evaluator's Guide 129

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Troubleshooting and Maintenance
Troubleshooting Techniques
Corporate Evaluator’s Guide
129
If the hard disk makes a buzzing or whining noise
•
Back up the drive immediately.
•
See whether the noise is coming from elsewhere, such as from the fan or a PC Card
drive.
If files are corrupted
•
Open My Computer, select the disk you want to scan, click File, Properties, and use
the Tools tab.
•
Run the virus-scanning program. See “To protect against viruses” on page 43.
•
Test the hard disk drive with the e-Diagtools diagnostics. See “Testing the Hardware”
on page 145.
•
If necessary, you can format the hard disk and reinstall the original factory software.
See “To recover the factory installation of your hard disk” on page 151.
Heat Problems
Your computer normally gets warm during routine operation.
If the computer gets abnormally hot
•
Always set the computer on a flat surface, so that air can flow freely around and
underneath it.
•
Make sure the air vents on the bottom and sides of the computer are clear.
•
Keep in mind that games and other programs that drive CPU usage toward 100% can
increase the computer’s temperature.
Infrared Problems
By default, the infrared port is not enabled, so you must enable it before you can use it.
If you have problems with infrared communications
•
Make sure the line between the two infrared ports is not blocked, and that the ports
face each other as squarely as possible. (The computer’s infrared port is located on
the front of the computer.) The ports should be no more than 1 meter apart.