HP OmniBook xe4100 HP Omnibook xe4100 and xe4500 Series Notebook PCs - Corpora - Page 143

Troubleshooting and Maintenance Troubleshooting Techniques If the computer takes a long time to resume after being suspended • The computer can routinely take a minute or more to resume if it has a network card installed. While the operating system is loading drivers and checking hardware and network connections, you will see a blinking cursor on your display. As soon as the hardware has been re-initialized, the Windows desktop will appear. Wireless Problems If you have problems with wireless communication • Make sure the wireless indicator light is on. • Make sure you are using the correct SSID (Windows XP) or ESSID (Windows 2000) and channel settings: see "To prepare for connections (Windows XP)" on page 69 or "To prepare for connections (Windows 2000)" on page 71. • Make sure you are in range of an access point (for an infrastructure connection) or other wireless computer (for an AdHoc connection). • See "LAN Problems" on page 131. If you have trouble connecting to another computer in the Network Neighborhood or My Network Places • Wait a few minutes, and then press F5 to refresh the list of computers on the network. • Click Start, Search, Computers or People (Windows XP) or Start, Find, Find Computer (Windows 2000) to locate the computer. If you cannot connect to a particular computer on the network • Make sure the computer is properly connected to the network. • Make sure your TCP/IP setup is correct for your network: in Control Panel, open Network Connections (Windows XP) or Network and Dial-up Connections (Windows 2000). You can connect, but the network is slow • Check whether you might be in an area served by more than one wireless LAN. If so, the LANs could be interfering with each other. Corporate Evaluator's Guide 143