HP Pavilion 13-a010dx User Guide

HP Pavilion 13-a010dx Manual

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  • HP Pavilion 13-a010dx | User Guide - Page 1
    User Guide
  • HP Pavilion 13-a010dx | User Guide - Page 2
    Go to http://www.microsoft.com for details. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any software product
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...9 Display modes ...10 Top ...11 TouchPad ...11 Lights ...12 Buttons and speakers ...13 service provider
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    pinch zoom ...30 2-finger click ...31 Rotating ...31 Edge swipes ...31 Right-edge swipe 32 Left-edge swipe 32 Top-edge swipe 33 Using touch screen gestures ...33 One-finger slide ...34 Tapping ...35 Scrolling ...35 2-finger pinch zoom ...36 Rotating ...36 Edge swipes ...37 Right-edge swipe 37
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    power ...41 Initiating Sleep and Hibernation ...41 Manually initiating and exiting Sleep 42 Manually initiating and exiting Hibernation (select models only battery level when the computer cannot exit Hibernation ....... 44 Running on external AC power ...44 Troubleshooting power problems 45 HP
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    network ...55 Backing up your software applications and information 55 Using an optional security cable lock 55 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS
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    . To view and download an app: 1. From the Start screen, select the Store app. 2. Select HP picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices
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    the artist intended, with deep controlled bass and clear, pure sound. See Using Beats Audio on page 24. ● Use the TouchPad and the new Windows® touch gestures for smooth control of images and pages of text. See Using the TouchPad and gestures on page 28. 2 Chapter 1 Starting right
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    proper battery disposal information ● Specific warranty information about this computer To access this guide: 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. - or - Go to http://www.hp.com
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    number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 4 Chapter
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
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    ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard ( ● On: The AC adapter is connected and the battery is charged. ● Off: The computer is using battery power. Connects an AC adapter. Attaches an optional security
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. Left
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    Component (5) Volume button Description NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Controls speaker volume. To decrease speaker volume, press the - edge of the button. To increase speaker volume,
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    obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Display 9
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    Display modes Your computer has a hinge that allows you to rotate the display 360 degrees. This allows you to use your computer in three modes: productivity mode, entertainment mode, or tablet mode. Mode Productivity mode Description To use the notebook in productivity mode, raise the display
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    button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31. Functions like the left button on an external mouse. Functions like
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in
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    . From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications. Produce sound. Top 13
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    Keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key or the esc key. Returns you to the Start screen from an
  • HP Pavilion 13-a010dx | User Guide - Page 23
    the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All in the battery bay, or under the service door. ● Service label-Provides important information to identify your computer. When contacting support, you will
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    (select models only prior to Windows 8)-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a Digital Product Key electronically installed. NOTE
  • HP Pavilion 13-a010dx | User Guide - Page 25
    links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type control
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    and then click Add. 4. Click Share and then follow the on-screen instructions. To share drives on the same network: 1. From the Windows desktop, right network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to
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    the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check
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    more information, from the Start screen, type help, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. you to manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions to complete
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    Connecting to a wired network Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin,
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    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
  • HP Pavilion 13-a010dx | User Guide - Page 32
    to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the access this guide, from the Start screen, type support, and then select the HP Support Assistant app Use Beats Audio Control Panel to view and manually control audio and bass settings. ▲ From
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    : Be sure that the external device is connected to the correct port on the computer, using the correct cable. Check the device manufacturer's instructions. Connecting video devices by using an HDMI cable NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately
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    Control Panel. Select Appearance and Personalization. Under Display, select Adjust screen resolution. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these
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    the steps below. To open Miracast: ▲ Swipe from the right edge of the Start screen, tap Devices, tap Project, and then follow the on- screen instructions. - or - Point to the upper-right or lower-right corner of the Start screen to display the charms, click Devices, click Project, and then follow
  • HP Pavilion 13-a010dx | User Guide - Page 36
    screen and control the pointer by using simple finger movements. You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. You can an external mouse. NOTE: TouchPad gestures are not supported in all apps. 28 Chapter 5 Navigating the screen
  • HP Pavilion 13-a010dx | User Guide - Page 37
    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Using the TouchPad and gestures 29
  • HP Pavilion 13-a010dx | User Guide - Page 38
    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two
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    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Rotating Rotating
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    Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Swipe your finger gently from the right edge to reveal the charms. Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch
  • HP Pavilion 13-a010dx | User Guide - Page 41
    ● Gently swipe your finger from the top edge to reveal the app command options. Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You
  • HP Pavilion 13-a010dx | User Guide - Page 42
    One-finger slide The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it for other interactions, too, such as moving an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. NOTE: When many apps
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    , or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Using touch screen gestures 35
  • HP Pavilion 13-a010dx | User Guide - Page 44
    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. Rotating Rotating allows
  • HP Pavilion 13-a010dx | User Guide - Page 45
    left edge of the display to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Using touch screen gestures 37
  • HP Pavilion 13-a010dx | User Guide - Page 46
    the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. TIP: The Windows key on the keyboard allows
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    (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 56 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    Using the hot keys A hot key is a combination of the fn key and the esc key or the b key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. 40 Chapter 5 Navigating the screen
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    available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports an optimal power plan down. NOTE: You can manually initiate Hibernation. See Manually initiating and exiting Sleep on page 42 and Manually initiating and exiting Hibernation (select
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    Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password,
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    and performance. HP Support Assistant provides the following tools and information about the battery: ● Battery test ● Information about battery types, specifications, life cycles, and capacity Conserving battery power Tips for conserving battery power and maximizing battery life: ● Lower the
  • HP Pavilion 13-a010dx | User Guide - Page 52
    AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under
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    battery power. ● The screen brightness automatically decreases to save battery life. ● The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems should be replaced. Contact support for information about obtaining a replacement AC power adapter. Running on external AC
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    the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the immediate access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then
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    Right-click the Start button in the lower-left corner of the screen, select Shut down, and then select Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete,
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    also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal
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    a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs http://www.hp.com/support to download the latest versions of HP programs and
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    Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches. Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do
  • HP Pavilion 13-a010dx | User Guide - Page 59
    ◦ Turn off and then disconnect all external devices. ◦ Shut down the computer. ● Take along a backup of your information. Keep the backup separate from the computer. ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing
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    , punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password saver passwords, from the Start screen, type hp support assistant, and then select the HP Support Assistant app. 52 Chapter 8 Securing your
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
  • HP Pavilion 13-a010dx | User Guide - Page 62
    screen, type hp support assistant, and then select the HP Support Assistant app. HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems -screen instructions. Installing HP and third-party software updates HP recommends that
  • HP Pavilion 13-a010dx | User Guide - Page 63
    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    any device, cable, or cord. 1. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the
  • HP Pavilion 13-a010dx | User Guide - Page 66
    If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then
  • HP Pavilion 13-a010dx | User Guide - Page 67
    points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you
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    contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled
  • HP Pavilion 13-a010dx | User Guide - Page 69
    booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
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    - or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    , the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers , or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly
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    battery level 44 initiating 42 high-definition devices, connecting 25, 27 hot keys description 40 using 40 HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP PC Hardware Diagnostics (UEFI) downloading 58 using 58 HP Recovery Manager correcting boot problems 62 starting 62 HP
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    15 service 15 6 low battery level 44 13 power connector, identifying 6 power lights, identifying 12 product name and number, computer 15 public WLAN connection 20 R recovery discs 59, 62 HP Recovery Manager 61 media 62 options 60 starting 62 supported discs 59 system 61 USB flash drive 62 using HP
  • HP Pavilion 13-a010dx | User Guide - Page 75
    T testing an AC adapter 45 testing audio features 25 Touch screen using 33 Touch screen gestures 37, 38 edge-swipe gestures 37 one-finger slide 34 rotating 36 scrolling 35 tapping 35 TouchPad buttons 11 TouchPad gestures 2-finger pinch
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User Guide