HP Pavilion 13-r000 HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab
HP Pavilion 13-r000 Manual
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- HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 1
HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachable PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: August 2014 Document Part Number: 779270-001 Product notice This guide describes features that - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 3
Self-Repair Parts CAUTION: Your computer includes parts that should only be accessed by an authorized service provider. Accessing parts described in the chapter titled, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty. iii - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 4
iv Important Notice about Customer Self-Repair Parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 6
vi Safety warning notice - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 7
...11 Right side ...12 Rear side ...12 Locating system information ...13 3 Illustrated parts catalog ...14 Tablet components ...14 Keyboard dock parts replacement procedures preliminary requirements 21 Tools required ...21 Service considerations ...21 Plastic parts ...21 Cables and connectors - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 8
button board ...61 Speakers ...62 Battery ...63 System board ...64 Webcam ...67 Antennas (WLAN, SIM) ...69 6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 71 Starting Setup Utility (BIOS) ...71 Updating the BIOS ...71 Determining the BIOS version ...71 Downloading a BIOS update - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 9
74 Computer specifications ...74 33.8-cm (13.3-in) display specifications ...75 8 Backing up, restoring, and recovering ...76 Creating recovery media and backups (select models only 76 Creating HP Recovery media ...76 Restore and recovery ...77 Recovering using HP Recovery Manager 78 What you need - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 10
x - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 11
and microphone Description HP Pavilion x2 Detachable PC HP Split x2 Detachable PC Tablet: Intel® Core™ i5-4202Y (1.6-GHz, 3-MB L3 cache, 4.5 W) Intel Core i3-4012Y (1.5-GHz, 3-MB L3 cache, 4.5 W) Tablet: Integrated SoC PCH Tablet: Internal graphics 2D/3D Graphics Supports HD playback, streaming - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 12
with Intel Core i3 processors) Tablet: Micro Secure Digital (SD) Media Reader Push-push insertion/removal Support SD/SDHC/SDXC with UHS Dock: HP Multi-Format Digital Media Reader Push-push insertion/removal Support SD/SDHC/SDXC with UHSC One M.2 slot for WWAN & GPS One M.2 slot for WLAN Tablet - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 13
Operating system Serviceability Description SD card slot Dock: Full size, island-style keyboard Taps enabled as default Clickpad with image sensor Supports Windows 8 modern touchpad gestures Multi-touch gestures enabled (Default on for 2-finger scroll and pinch) Supports the following HP AC - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 14
component identification Tablet edge components Components (1) Power connector Description Connects an AC adapter. (2) Micro SIM slot (select models only) Supports a wireless subscriber identity module (SIM). (3) Alignment post connectors (2) Align and attach the tablet to the keyboard dock - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 15
safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 16
Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Display Component (1) WLAN antennas (2)* (2) WWAN antennas (2) (select models only) (3) Internal - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 17
Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Keyboard dock Top Component (1) Alignment posts (2) Release latch (3) Docking connector - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 18
button (3) Right TouchPad button Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. Functions like the left button of an external mouse. Functions like the right button on an external mouse. 8 Chapter - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 19
Lights NOTE: Refer to the image that most closely matches your keyboard. Component (1) Caps lock light (2) Mute light Description ● White: Caps lock is on. ● Off: Caps lock is off. ● Amber: Computer sound is off. ● Off: Computer sound is on. Keyboard dock 9 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 20
Keys NOTE: Refer to the image that most closely matches your keyboard. Component (1) (2) (3) esc key fn key Windows key (4) Action keys 10 Chapter 2 External component identification Description Displays system information when pressed in combination with the fn key (select models only). - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 21
Component Front Component Power button Description NOTE: Action keys do not display or function on the on-screen keyboard of the tablet. Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 22
or USB hub. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. 12 Chapter 2 External component identification - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 23
and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected as information about the memory, processor, BIOS, and keyboard. Locating system information 13 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 24
improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Item (1) (2) Component Tablet cover For use in models without a SIM module - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 25
Item (3a) (3b) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (16) (17) (18) (19) Component Cable Bracket Docking board (includes cable) Home button board (includes cable) Tablet battery (2-cell, 30-WHr, 4.15-AH) - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 26
and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Item (1) (2) (3) (4) (5) (6) Component Bottom cover Battery (2-cell, 21-WHr, 2.96-AH - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 27
on page 18. DC-in power connector 765975-001 Top cover with keyboard For use in Pavilion x2 models in Canada 766008-DB1 For use in Pavilion x2 models in Latin America 766008-161 For use Pavilion x2 models in the United States 766008-001 For use in Split x2 models in the - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 28
Hinge assembly parts Item (1) (2) (3) (4) (5) (6) (7) Component Hinge covers Front Rear HDMI cable USB cable Hinge bracket Hinge bracket Hinge cavity Sequential part number listing Spare part number Description 539614-001 RJ-45 to USB adapter 701943-001 HDMI to VGA adapter 741727-001 45-W - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 29
Spare part number Description 755530-D01 Power cord for use in Argentina 755530-D61 Power cord for use in India 756416-001 2-cell, 30-WHr, 4.15-AH battery (Tablet) 761233-001 Huawei Forester ME206 LTE with GPS M2 762179-005 500-GB, 5400-rpm, hybrid hard drive with 16 GB SSD 765921-001 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 30
models in the United States 766008-161 Top cover with keyboard for use in Pavilion x2 models in Latin America 766008-DB1 Top cover for use in Pavilion x2 models in Canada 773178-001 Display panel, FHD 775520-005 500-GB, 5400-rpm, hybrid hard drive with 8 GB SSD 777951-001 Audio - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 31
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 32
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 33
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 34
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 35
information on page 13 for details. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Releasing the tablet - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 36
upside-down. 2. Pry off the two round rubber feet (1), and then the two rectangular rubber feet (2) underneath. 26 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 37
3. Remove the four smaller Phillips PM2.5×4.0 screws (1) four larger Phillips PM2.5×6.5 screws (2). 4. Lift the bottom of the cover, and remove it from the dock. Reverse this procedure to install the doc bottom cover. Keyboard dock components 27 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 38
cover on page 26). Disconnect the battery cable: ▲ Disconnect the battery cable from the system board connector. 28 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 39
HDMI board Description HDMI board Spare part number 765929-001 Before removing the HDMI board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 40
/audio board, make sure to insert the notches in the board onto the posts on the computer (5). 30 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 41
Reverse this procedure to install the USB/audio board. I/O board Description I/O board (includes cable) Spare part number 765986-001 Before removing the I/O board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 42
2. Remove the Phillips PM2.0×3.0 screw (1) that secures the I/O board to the dock. 3. Lift the board up and off the dock (2). Reverse this procedure to install the I/O board. 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 43
Power connector Description Power connector Spare part number 765975-001 Before removing the power connector, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 44
the hinge assembly: 1. Remove the 11 Phillips PM2.0×3.0 screws that secure the hinge cover to the dock. 34 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 45
2. Lift the hinge cover off the dock. 3. Remove the two Phillips PM2.5×6.0 screws (1) and the four Phillips PM2.5×2.7 broadhead screws (2) that secure the hinge assembly to the dock. Keyboard dock components 35 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 46
4. Rotate the bottom of the assembly away from the dock (3), and then remove the hinge assembly from the dock (4). 5. Pull from front cover off the hinge assembly. 36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 47
6. Remove the two Phillips PM2.5×6.0 screws (1) that secure the rear hinge cover, and then remove the rear hinge cover from the hinge assembly (2). 7. Remove the four Phillips PM2.5×6.5 screws (1) that secure the brackets to the assembly, and then remove the brackets from the hinge assembly (2). - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 48
the I/O board (1) to the hinge assembly (2). The USB cable (6) runs from the I/O board (4) to the hinge assembly (5). 38 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 49
Battery Description 2-cell, 21-WHr, 2.96-AH battery Spare part number not spared Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 50
. 3. Lift the card reader board from the dock (3). Reverse these procedures to install the card reader board. 40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 51
Touchpad board Before removing the touchpad board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 52
5. Lift the top of the touchpad upward (3), and the remove the touchpad from the dock (4). Reverse this procedure to install the touchpad board. 42 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 53
Tablet components The following sections show the removal and replacement procedures for the tablet parts. Tablet cover Description Tablet cover for use in models without a SIM module Tablet cover for use in models with a SIM module Spare part number 765967-001 765968-001 Before removing the - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 54
2. Lift the top of the cover upward, and then remove it from the tablet. Reverse this procedure to install the tablet cover. 44 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 55
Battery cable You do not have to remove the internal battery before removing several internal components. However, if you leave the battery installed while removing components, be sure to disconnect the battery cable from the system board to remove power from internal components. Before - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 56
the docking cable from the tablet (5). Reverse this procedure to install the touch cable and docking cable. 46 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 57
Home button board Description Home button board Spare part number 765991-001 Before removing the home button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 58
the system board (1). 2. Remove the four Phillips PM2.0×4.0 screws (2) that secure the hard drive to the tablet. 48 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 59
3. Remove the hard drive from the tablet (3). 4. If you need to remove the hard drive from the hard drive cover, disconnect the cable from the hard drive (1), remove the four Phillips PM3.0×3.0 screws (2) that secure the cover to the hard drive. 5. Slide the cover off the hard drive (3). Reverse - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 60
Phillips PM2.0×3.0 screws (5) that secure the board to the tablet. 4. Lift the bracket from atop the connector (6). 50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 61
5. Remove the power connector/SIM board (7) from the tablet. Reverse this procedure to install the power connector/SIM board. Tablet components 51 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 62
out from under the tab (4) built into the tablet. Reverse this procedure to install the volume board. 52 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 63
Audio/SD board Description Audio/SD board for use in models without Bay Trail M processors (includes cable) Audio/SD board for use in models with Bay Trail M processors (includes cable) Spare part number 765988-001 777951-001 Before removing the audio/SD board, follow these steps: 1. Shut down the - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 64
. 4. Remove the light sensor board (6) from the tablet. Reverse this procedure to install the light sensor board. 54 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 65
Dock board Description Dock board (includes cable) Spare part number 765992-001 Before removing the dock board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 66
left cable (2): Top right cable (3): TS/B cable (small) (4): Touch cable that connects to the power connector board 56 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 67
2. Remove the Phillips PM2.0×2.0 broadhead screw (5) that secures the board to the tablet, and then remove the board (6) from the tablet. Reverse this procedure to install the touch screen board. Tablet components 57 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 68
module to the tablet. (The edge of the module opposite the slot rises away from the tablet.) 58 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 69
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 70
modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. 60 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 71
Power button board Description Power button board (includes cable) Spare part number 765989-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 72
speakers to the tablet. 4. Remove the speakers from the tablet (4). Reverse these procedures to install the speakers. 62 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 73
Battery Description 2-cell, 30-WHr, 4.15-AH battery Spare part number 756416-001 The tablet includes an internal battery. Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 74
63) Remove the system board: 1. Disconnect the following cables from the system board: (1): Speaker cable (2): Touch board 64 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 75
(3): Webcam cable (4): Light sensor board cable (5): Power connector/SIM board cable (6): Power connector/SIM board cable (7): Power button board cable (8): Volume board cable 2. Remove the two Phillips PM 2.0x3.0 screws (1) that secure the system board to the tablet. Tablet components 65 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 76
3. Lift the system board (2) out of the tablet. Reverse this procedure to install the system board. 66 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 77
Webcam Description Webcam Spare part numbers 765960-001 Before removing the webcam: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 78
3. Remove the webcam from the tablet (3). Reverse this procedure to install the webcam. 68 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 79
Antennas (WLAN, SIM) Description Antenna for use with a SIM module Antenna for use with a WLAN module Spare part number 779124-001 779123-001 Before removing the antennas, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 80
antenna assembly up (2), and then remove it from the tablet (3). Reverse this procedure to install the antennas. 70 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 81
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 82
disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 83
instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP for earlier and later versions 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 84
Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 327.9 mm 217.6 mm 13.4 mm 327.9 mm 254.3 mm 9.1 mm 1.11 kg 880 g 18 % -15 m to 3,048 m -15 m to 12,192 m U.S. 12.91 in 8.57 in 0.53 in 13.4 in 10.01 in 0.36 in 2.45 lb 1.95 lb 41°F to 95°F -4°F to 140°F -50 ft to - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 85
33.8-cm (13.3-in) display specifications Dimensions Height Width Diagonal Number of colors 65 cm 33.8-cm 262,144 200:1 (typical) HD: 200 nits (typical) FHD: 400 nits (typical) 7.05 in 11.28 in 13.3-in 0.197 mm × 0.197 mm HD: 1366 × 768 FHD: 1920 × 1080 RGB vertical stripe LED 80 × 25 2.0 W ±60 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 86
points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 87
contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 88
HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. 78 Chapter 8 Backing up, - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 89
, change the computer boot order. See Changing the computer boot order on page 79. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 90
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 91
Country/region Accredited agency Applicable note number Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 92
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 93
72 updating 71 Bluetooth card spare part number 58 boot order changing HP Recovery Manager 79 bottom cover spare part numbers 16, 19 buttons left TouchPad 8 power 5, 11 right TouchPad 8 Windows 7 C cables, service considerations 21 caps lock light, identifying 9 card reader spare part number 16 - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 94
device 3 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 1 wireless 2 product name 1 product name and number, computer 13 R recovery discs 76, 79 HP Recovery Manager 78 media 79 options 77 starting 78 supported discs 76 system 78 USB flash drive 79 using - HP Pavilion 13-r000 | HP Pavilion x2 Detachable Notebook PC HP Split x2 Detachab - Page 95
17, 20 sensor, product description 2 serial number 13 serial number, computer 13 service considerations 21 serviceability, product description 3 SIM module spare part number 24 supported discs recovery 76 system board removal 64 spare part numbers 15, 19, 20, 64 system information locating 13 system
HP Pavilion x2 Detachable Notebook PC
HP Split x2 Detachable PC
Maintenance and Service Guide
IMPORTANT! This document is intended for HP
authorized service providers only.