HP Pavilion n3402 HP Pavilion Notebook N3400 Series - Reference Guide
HP Pavilion n3402 Manual
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- HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 1
HP Pavilion Notebook PC User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 2
to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014 2 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 3
HP Pavilion . Unless otherwise stated below, this HP Software Product License Agreement shall govern part of the HP computer product. It shall supersede any non-HP software license terms ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 4
include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement. Export Clause. Customer agrees not to export or re-export the software 52.22719(c)(1,2). Edition History Edition 1 September 2000 This manual is printed on recycled paper. 4 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 5
Pavilion Notebook accessories 11 To find more information 12 Identifying the Parts of the Pavilion Notebook To reset the screen saver 24 Using the Pavilion Notebook PC 25 Operating the Computer 26 To Up Your HP Computing Equipment 39 Comfort and Safety Checklist 44 Your HP Pavilion Notebook - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 6
use automated power management 52 To use manual power management 53 Using Battery Power 56 Modem...60 To sign up with an Internet Service Provider 60 To connect to the Internet 61 Configuring and Expanding Your Computer 77 Configuring the Pavilion Notebook with the BIOS Setup Utility 78 To - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 7
the Pavilion Notebook User's Guide 92 To get help from the HP notebook website 92 To call HP for Service and Support 93 Obtaining Repair Service 94 To receive warranty repair service 94 To prepare your computer for shipment 94 Solving Problems with Your Computer 97 Troubleshooting Techniques - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 8
Battery Safety ...126 Laser Safety...126 Regulatory Information 127 U.S.A...127 Canada ...128 Index...131 8 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 9
Introducing the Pavilion Notebook PC User's Guide 9 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 10
. • Quick Start sheet. • The HP Pavilion Notebook PC Setup Guide. • Pavilion Notebook Recovery CD (or CDs), used to restore Windows and all software included with your computer. • Microsoft Encarta CD. • Microsoft Works CD. • Microsoft Money CD. • Microsoft Windows manual. Software bundled on your - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 11
play. To buy Pavilion Notebook accessories You can buy HP F1738A). • Auto/airline adapter (HP F1455A). • AC adapter (HP F1454A). • Primary lithium ion battery (HP F1739A). • Y adapter for mouse and keyboard (HP F1469A). • Additional RAM-HP SDRAM: • 64 MB (F1457B). • 128 MB (F1622B). User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 12
Microsoft manual for Windows. Pavilion Notebook Web site HP Customer Care Web site For Windows ME: (Start, Help, Your HP Notebook, HP Notes). This manual contains information about using the standard features of Microsoft Windows. www.hp.com/notebooks www.hp.com/cposupport 12 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 13
Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Identifying the Parts of the Pavilion Notebook Front view 1 Latch to open the computer 2 Built-in microphone 3 Blue power button 4 Status lights (see "Status lights") 5 Built-in speakers 6 Touch pad (pointing device) User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 14
of the Pavilion Notebook 7 Click buttons 8 CD player power 9 CD player buttons 10 CD-ROM drive or DVD drive 11 Kensington lock slot (security connector) 12 Modem phone jack Side view 13 PC Card eject button 14 PC Card and CardBus slots (upper and lower) 15 Floppy disk drive 14 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 15
Rear view Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook 16 Parallel port 17 Serial port 18 VGA port (external monitor) 19 Audio out (external speaker) 20 Microphone jack 21 Infrared port 22 USB port 23 PS/2 port 24 AC adapter jack User's Guide 15 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 16
Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook Bottom view 24 Battery 25 Battery latch 26 RAM expansion cover 27 Hard disk drive 28 Hard disk drive latch and locking screw 29 System-off button (for resetting computer) 30 Port replicator connector 16 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 17
Status lights Introducing the Pavilion Notebook PC Identifying the Parts of the Pavilion Notebook 1 Power 2 AC connected 3 Battery 4 Caps Lock 5 Num Lock 6 Scroll Lock 7 Floppy disk drive access 8 Hard disk drive access 9 CD-ROM or DVD access User's Guide 17 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 18
PC Identifying the Parts of the Pavilion Notebook CD-ROM drive buttons Selected Pavilion Notebook models have CD-ROM buttons on the front. If you have a CD-ROM drive or a DVD to turn on or off) 2 Previous track 3 Play 4 Stop 5 Next track 6 Volume control down 7 Volume control up 18 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 19
the Pavilion Notebook PC HP F1454A. Using any other AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product. Plug in the AC adapter, then connect the AC adapter to the rear of the computer, as shown. The battery starts charging. User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 20
Up the Computer CAUTION NOTE To connect a phone line Your Pavilion Notebook has a built-in modem. If you prefer, you Check your telephone line type prior to connecting your phone line. The Pavilion Notebook modem supports the v.23 standard required for connecting to the MiniTel system in France - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 21
and press the blue power button again. To set up Windows The HP Pavilion Notebook has either Microsoft Windows 98 or Windows Millenium Edition (ME) preinstalled Service Provider (ISP). Hewlett-Packard makes no representation or warranty about the Year 2000 readiness of non-HP ". User's Guide 21 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 22
starts automatically. 3. Follow the instructions as they appear on the screen. During setup, you are prompted to: • Enter a user name. • Register your computer. • Accept the License Agreement. • Select an Internet Service Provider. If you experience any connection problems with your modem, you can - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 23
Pavilion Notebook with Hewlett-Packard and gain access to service, support, and information. • Optionally, record your ownership of the Windows operating system with Microsoft. To reset the screen saver If your HP Pavilion select the Portable/Laptop power scheme, which is appropriate for most mobile users.) - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 24
- HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 25
Using the Pavilion Notebook PC User's Guide 25 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 26
Using the Pavilion Notebook PC Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. 26 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 27
Using the Pavilion Notebook PC Operating the Computer The Applications key brings up the shortcut menu for the current application. This is the same a character in the lower-right corner of a key, press and hold ALT GR to type the character. 1. Shifted. 2. Unshifted. 3. ALT GR. User's Guide 27 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 28
To temporarily silence the speaker without changing the volume setting, click Mute. With the CD-ROM drive buttons Selected Pavilion Notebook models also have CD-ROM drive buttons, which you can use with music CDs when the system is button (to the left of the volume control up button). 28 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 29
Using the Pavilion Notebook PC Operating the Computer To use the touch pad The touch pad, a touch-sensitive pointing device that controls the Double-click speed, pointer speed, and pointer trail. • Click sensitivity. The touch pad is inactive when an external mouse is installed. User's Guide 29 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 30
Using the Pavilion Notebook PC Securing the Computer Securing the Computer To set up password protection You can protect your computer from access by another Panel. 2. Double-click Passwords. (If you do not see the Passwords control panel, click on the View all Control Panels option.) 30 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 31
hibernate." 6. Click OK. If you also want to set up hardware password protection, see Configuring the Pavilion Notebook with the BIOS Setup Utility. To attach a security cable Your computer has a built-in connector . 1. Wrap the cable around a stationary object, such as a table leg. User's Guide 31 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 32
Using the Pavilion Notebook PC Securing the Computer 2. Loop the cable to create a slipknot around the stationary object-make sure it can't slip off. 3. , Programs, McAfee VirusScan, McAfee VirusScan Central. Refer to help within each of the VirusScan applications for tips on usage. 32 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 33
your work area correctly and use your HP equipment properly. With that in mind Start, Programs, Pavilion Library, Working in Comfort), or visit HP's Working in Comfort you use HP computing equipment in or inflamed. RSI has been a reported problem for those who perform repetitive tasks such as - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 34
Using the Pavilion Notebook PC Working alone may not be sufficient to eliminate all potential problems. Maintaining good posture and positioning when working on computers earlier a problem is diagnosed and treated, the easier it is to resolve. Preparing Your Work Environment When using HP computing - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 35
Using the Pavilion Notebook PC Working in Comfort Your Chair It's very important that your chair provides a front of the seat should be curved and finished in a "waterfall" edge. • An adjustable back support in both height and forward and backward tilt. It is important that the backrest correctly - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 36
Using the Pavilion Notebook PC Working in Comfort • A freely rotating swivel proper posture. • Back: While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms: Your arms 10 degrees up or down. 36 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 37
Using the Pavilion Notebook PC Working in Comfort • Legs: Your personal requirements. The recommendations that follow will help you achieve this. Your HP Monitor It is important that your monitor screen be clean and positioned correctly can help you achieve a comfortable arrangement. User's Guide 37 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 38
Using the Pavilion Notebook PC Working in Comfort • The top of your monitor screen should be at or slightly below eye level. Most HP monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen position , and as close to the monitor as possible to prevent neck 38 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 39
Using the Pavilion Notebook PC Working in Comfort twisting. Some place your keyboard in front of the screen or document holder, whichever is viewed the most. Your HP keyboard has long cables so you can place it in the position that is most comfortable for you height from 64 to 76 cm User's Guide 39 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 40
Using the Pavilion Notebook PC Working in Comfort (25 tension in shoulders and forearms with the keyboard tilted away from you. • When using your HP keyboard, remember it takes very little pressure or force from your fingers to activate the keys using your mouse or other input device. 40 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 41
Using the Pavilion Notebook PC Working in Comfort • When using a stylus or unexpected noise, always turn down the volume before connecting headphones or speakers to your HP equipment. When you put on the headphones, slowly increase the volume until you find 9241 and ANSI/HFS 100-1988. User's Guide 41 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 42
Using the Pavilion Notebook PC Working in Comfort General • Work toward the side. • Back: While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms: Make sure adjusted in height and angle. 42 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 43
the Pavilion hard disk of your HP computing equipment. Your HP Pavilion Notebook PC You can use your HP Pavilion Notebook virtually anywhere, anytime portable computer the adjustability and comfort features of a desktop unit. HP port replicators offer quick, easy connections to these devices. More - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 44
Pavilion Notebook PC Working in Comfort Preparing Your Mobile Work Environment • Use a chair that provides good support for your lower back. If an adjustable chair is not available, you can use a pillow or rolled-up towel to provide lower back support and right hands and shoulders. 44 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 45
Using the Pavilion Notebook PC Caring for Your Computer Caring for Your Computer The following are recommendations for maintaining your computer during everyday use not touch the touch pad or activate any other device that interrupts operation while the system is starting or stopping. User's Guide 45 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 46
to the shortest comfortable interval. There are two types of LCD display available when you buy your Pavilion Notebook PC: HPA (high-performance addressing) and TFT (thin film transistor). HPA uses a passive- loss by self-discharge and to avoid deterioration of battery performance. 46 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 47
Using the Pavilion Notebook PC Caring for Your Computer To clean your computer You can clean the computer with a soft cloth dampened either with clean to a soft cloth and then gently wipe the display. • You can clean the keyboard with a vacuum cleaner to remove accumulated dust. User's Guide 47 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 48
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Traveling with Your Computer User's Guide 49 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 50
extend battery life. With Windows 98 SE and Windows ME, Advanced Power Management (APM) provides both manual and automated tools for reducing power consumption. • Power management options can be set to occur automatically, key or move the pointer to return to your current session. 50 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 51
use. Define these schemes so that they best support the ways in which you use your Pavilion Notebook. To set power management properties: 1. the window. -or- Click OK. To use manual power management You can shut down your computer manually whenever you need to with any of the following three - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 52
data will be lost. Start, Shut Down, Shut down. Press the blue power button to start a new session. This will take several seconds. 52 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 53
be disabled. To resume normal operation, restore power (by connecting AC power or installing a charged battery), perform a full shutdown, and then restart the computer. User's Guide 53 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 54
power icon to view the options for displaying power information. • Left click the power icon to display a menu of the available power schemes. 54 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 55
-speed processor, use the lower speed on battery power (see "To control the processor speed" on page 57). The default settings conserve battery power. User's Guide 55 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 56
setting in BIOS Setup in the Power menu. For information on how to run BIOS Setup, see the Tips and Troubleshooting file on the HP notebook Web site, www.hp.com or www.europe.hp.com (European mirror). • To set the speed used by the processor while Windows is running, double-click the Intel - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 57
Making Connections User's Guide 57 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 58
messages, and use your PC to send and receive faxes. Your Pavilion PC contains several software programs that work with your modem: • Internet operate at this speed or support this technology. Please check with your service provider for information on its Service Provider. 58 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 59
looking for. Using AOL as your ISP When you use AOL as your Internet Service Provider, you can access the Internet only with AOL's own software; you by clicking on links (such as those in the electronic User's Guide that link to the HP notebook Web site). • You cannot go to a website by entering - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 60
using AOL, e-mail services are part of your AOL service. For other ISPs, you can use Outlook Express (included with your computer) or an e-mail system of your choice. This section includes instructions for using Outlook once. (Or double-click to view the message in its own window.) 60 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 61
and QuickLink III fax software included with your Pavilion PC enable you to use the computer to the program for your personal use. Follow the onscreen instructions. If you're unsure which setting to choose, accept a fax manually 1. When a fax call is coming in, choose Start on the - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 62
click the Next Fax button. To select modem modes If you have trouble connecting with your internal modem to other modems, you can try forcing . The following table indicates the mode value to use for each supported modulation as well as the possible rates that can be used for 300 62 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 63
after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the driver and MiniTel emulator software. The modem driver is available for download from the technical support area on the HP Pavilion Notebook Web site (http://www.hp.com/notebooks). Some Pavilion - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 64
and expanding the communication capabilities of the Pavilion Notebook. The Pavilion supports standard Type I, II, and III PC PC Card into the slot until it is flush with the Pavilion. CAUTION To remove a PC Card Do not remove a PC problems. You can restart the card by removing it, then inserting it - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 65
screen. • In PC Card Properties, select your network card. • Click Stop. 2. Remove the PC card. 3. Insert the PC card again to reestablish network connection. User's Guide 65 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 66
Printer (parallel) Printer (infrared) Printer (serial) Monitor PS/2 mouse PS/2 keyboard USB device Infrared device Speakers Microphone Audio-in Port location on Pavilion Port replicator 1 11 6 -- 2 10 3 12 8* 13 8* 13 7 14 6 -- 4 16 5 17 -- 15 * You can use a Y adapter - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 67
Pavilion Notebook ports Making Connections Connecting External Components 1 Parallel port 2 Serial port 3 VGA port (external monitor) 4 Audio out (external speaker) 5 Microphone jack 6 Infrared port 7 USB port 8 PS/2 port 9 AC adapter jack User's Guide 67 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 68
replicator. Make sure that the AC status light is on. 2. Align the computer with the locator pins on the port replicator, as shown. 68 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 69
prefer, you can change this setting using the BIOS Setup Utility: 1. Restart the computer, and press F2 at the HP Invent logo to enter the BIOS Setup Utility. 2. Tab to the Power menu. 3. If the Auto Turn on Dock replicator, as shown. 2. Lift the computer from the port replicator. User's Guide 69 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 70
/2 mouse is connected, the touch pad is normally disabled. The Pavilion Notebook provides one PS/2 port; the optional port replicator provides two PS/2 port on the computer. • To connect both a mouse and keyboard, use the HP F1469A Y adapter. • To connect a device that has a PC-type jack, first - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 71
and parallel ports, and scanners on a single bus. The Pavilion Notebook provides one USB port; the optional port replicator provides problems making this connection, contact the vendor of the peripheral device, as well as the HP Web site, for the latest versions of the USB drivers. . User's Guide 71 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 72
the display options: Pavilion Notebook display, external to your Pavilion Notebook. With to adjust these settings. Pavilion Notebook screen Screen area Colors ×768 pixels 1. Set your Pavilion Notebook display settings according to proper display driver. Follow the onscreen instructions. 6. - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 73
monitor by selecting Display #2. These settings can be different from your Pavilion Notebook display settings. There are a few limitations with dual display if video is playing-since the display driver cannot reallocate the display memory for dual display support. • Under dual display mode, only the - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 74
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Configuring and Expanding Your Computer User's Guide 75 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 76
the hardware and therefore have a fundamental effect on how the Pavilion Notebook operates. This page describes the BIOS Setup utility menus and then shut down Windows and restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. The pointing devices Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 77
and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Secondary automatic). When IrDA port is enabled, sets the hardware to support SIR (Standard IR) or FIR (Fast IR) infrared communications. (Driver installation is required.) When IrDA port is enabled, sets the - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 78
Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Parallel Port Mode Base I/O address DMA channel Local Bus IDE Adapter protects BIOS Setup settings. Enabled ECP mode 378 IRQ7 DMA 0 Both Enabled Disabled Default Clear Clear 78 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 79
Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Password on boot Power (APM) Menu* PM Control Power Savings Standby Battery Powered Only Maximum Battery Life 2 minutes 2 minutes 2 hours 15 seconds Off Enabled Turn Off LCD User's Guide 79 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 80
Configuring and Expanding Your Computer Configuring the Pavilion Notebook with the BIOS Setup Utility Power Button Mode Resume on Modem Ring Resume on Time Resume Time Cooling or time changes. Saves Setup changes to CMOS and stays in Setup. Security settings are saved when changed. 80 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 81
modules CAUTION The Pavilion Notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP SDRAM modules only; EDO RAM is not supported. Your computer's until it latches. 5. Replace the RAM expansion module door. 6. Insert the battery. User's Guide 81 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 82
large Hibernate partition to accommodate all the information stored in RAM; otherwise, you risk losing work in progress. See Expanding the Hibernate Partition. 82 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 83
release the latches, the free edge of the module pops up. 3. Pull the module out of the connector. 4. Replace the RAM expansion module door. User's Guide 83 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 84
hard disk drive, you should create a Hibernate partition on the drive before loading any software. See "Expanding the Hibernate Partition" on page 87. 84 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 85
drive. (If your system came with two Recovery CDs, insert Disc 1.) 5. Restart the computer, and when you see the HP logo, press F2. 6. Select the CD-ROM drive as the first boot device, exit from the BIOS Setup utility, and computer, remove the Recovery CD and press Ctrl+Alt+Delete. User's Guide 85 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 86
Configuring and Expanding Your Computer Expanding the Hibernate Partition 14. Follow the onscreen instructions for setting up Windows. 15. When Windows setup is complete, reinstall any applications and restore backed up data. 86 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 87
Service and Support User's Guide 87 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 88
to new. 2. HP warrants to you that HP software will not fail to execute its programming instructions after the date of HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 89
Service and Support Hewlett-Packard Limited Warranty Statement 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. User's Guide 89 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 90
Service and Support Getting Support for Your Pavilion PC Getting Support for Your Pavilion PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: • Look up information in this User's Guide. • - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 91
Service and Support Getting Support for Your Pavilion PC • latest support telephone numbers for HP products To call HP for Service and Support If you are unable to solve a problem with your computer, you can call the HP Customer Care Center. The Customer Care Center will assist you at no charge - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 92
HP notebook product is not normally sold by HP in the country of use, it must be returned to a supported country for services. (Currently, HP Pavilion Notebook PC service is only provided in the United States.) Warranty service prior to sending your computer in for service: • PC cards • AC adapter - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 93
Note Service and Support Obtaining Repair Service If the hard disk drive is defective, you will receive a replacement drive with the original HP software. User's Guide 93 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 94
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Solving Problems with Your Computer User's Guide 95 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 96
with Your Computer Troubleshooting Techniques Troubleshooting Techniques Audio Problems If sound is not adjusted • Download the latest audio driver from the technical support area of the HP Pavilion Notebook Web site (http://www.hp.com/notebooks). CD-ROM Drive Problems If you can't boot from - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 97
Problems with Your Computer Troubleshooting Techniques 4. If the default has been changed, select CD-ROM/DVD for first boot device. 5. Exit the BIOS Setup utility. • Reboot the computer. You may also want to test the CD-ROM drive with diagnostics. See Testing Hardware Operation. Display Problems - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 98
Problems with Your Computer Troubleshooting Techniques 8. Choose to manually select the monitor type. 9. Select Laptop or DVD is bootable, such as the Pavilion Notebook Recovery CD. • If you , then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 99
Solving Problems with Your Computer Troubleshooting Techniques If the DVD is playing erratically • Dirt or smudges can cause a disc to skip. Clean the disc with a soft cloth. If the top and bottom of the screen. To view the standard format, flip the disc over and play the other side. User's Guide 99 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 100
Troubleshooting Techniques Hard Disk Drive Problems hard disk drive with diagnostics. See Testing Hardware Operation. Heat Problems If the computer gets hot • Make sure the air vents to a temperature increase. Keyboard, Touch Pad, and Mouse Problems If the touch pad is difficult to control • Customize - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 101
installed any drivers included with Problems If a message says you are out of memory • In Windows Help, search for Memory Troubleshooter. • If you are having memory problems running MS-DOS programs, in Windows Help search for MS-DOS Troubleshooter - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 102
with Your Computer Troubleshooting Techniques MIDI Problems If the computer is sometimes unable to play MIDI files • Download the latest audio driver from the technical support area of the HP Pavilion Notebook Web site (http://www.hp.com/notebooks). Modem Problems If the modem will not connect - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 103
(PCMCIA) Problems If the notebook doesn't recognize a PC Card • Remove and reinsert the PC card. • If the card requires an IRQ, check that there is one available. Look in Device Manager, Properties, Interrupt Request (IRQ). • Check the HP Pavilion Notebook Web site for information about supported PC - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 104
Solving Problems with Your Computer Troubleshooting Techniques If a PC card modem is not working • From the Start menu, shut down, then restart the computer. 2. When you see the HP logo, press F2 to enter the BIOS Setup utility. 3. From the Power menu, set CPU free disk space. 104 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 105
with Your Computer Troubleshooting Techniques Port Replicator Problems If a port on a port replicator isn't working • Check that AC power is connected. • Try using the corresponding notebook port, while undocked. • See the manual for the port replicator. Power and Battery Problems If the computer - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 106
Solving Problems with Your Computer Troubleshooting Techniques 3. From the Power menu, make sure Enable Power Saving is enabled. 4. Exit the BIOS Setup utility. If the you have a connection to another computer, the computer doesn't suspend if the connection is actively in use. 106 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 107
for a 300-dpi printer. For example, for a 600-dpi HP LaserJet printer, try using the HP LaserJet IIIsi driver (300-dpi). Certain applications may not work properly with 600-dpi printers. Recovery CD Problems If an error message "Windows cannot find wordpad.exe" appears after inserting the Recovery - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 108
Problems with Your Computer Troubleshooting Techniques • Check the port connection to see if it's loose. • Check settings in BIOS Setup. 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP connection (it may be loose). • Check settings in BIOS Setup. 108 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 109
Problems with Your Computer Troubleshooting Techniques 1. From the Start menu, shut down, then restart the computer. 2. When you see the HP drivers. You may also want to test the ports with diagnostics. See Testing Hardware Operation. Startup Problems HP for When you see the HP logo, press F2 to - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 110
Troubleshooting Techniques Suspending and Resuming Problems If the computer takes a long time to resume after being suspended • In Windows 98 and Windows ME, the computer can take a minute or longer to resume when a network card is installed. While the operating system is loading drivers User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 111
Problems with Your Computer Testing Hardware Operation Testing Hardware Operation The Pavilion drivers can be loaded. To run the diagnostic test: 1. Reboot the computer and, when you see the HP problem Support Ticket log file. (If you want to view the Support Ticket, press F7.) 8. Press - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 112
Solving Problems with Your Computer Testing Hardware Operation If you saved a Support Ticket, you can also view it later. From the directory c:\dmi\hpdiags, run the file hpsuppt.exe. The Support Ticket will appear in that directory as hpsuppt.txt. 112 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 113
HP custom software over a user-installed alternate operating system. If you need to recover a specific application, you can reinstall the software directly from your hard drive; for instructions, see "To recover an application". The Recovery CD provides the Pavilion Notebook-specific Windows drivers - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 114
the BIOS to enhance the capabilities of the Pavilion Notebook. Updates will be available from HP Customer Care. Visit the technical support area of the HP Pavilion Notebook Web site at (http://www.hp.com/notebooks). Download the BIOS update and follow the instructions in the README.TXT file on how - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 115
Problems with Your Computer Recovering and Reinstalling Software To recover an application Note The Recovery CDs restore all the software that was originally on your HP Pavilion has its own folder that includes a readme file of instructions. A few applications do not have installation programs on - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 116
When sending your Pavilion Notebook to Hewlett-Packard, please use the original product packaging or other substantial packaging in order to avoid damage to the unit in transit. If the hard disk drive is defective, you will receive a replacement drive with the original HP software. 116 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 117
Specifications and Regulatory Information User's Guide 117 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 118
hp.com/notebooks. HP Pavilion Notebook PC Hardware Specifications Physical Attributes Processor and Bus Architecture Graphics Power Storage RAM Audio System Size: 311mm×249mm×42mm (12.24"×9.80"×1.64") closed. Weight: 3.0 kg (6.6 lb.). Intel Pentium III processor (Speedstep Support 118 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 119
II 16-/32-bit PC Card slots (3.3- and 5-V support). CardBus enabled. Lower slot supports Zoomed Video. Optional port replicator. Microsoft Windows ME. HP diagnostic tests. Online documentation. Electronic registration. Recovery CD(s) included. Centralized worldwide BIOS and driver update service - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 120
The tables on this page show typical resource usage as set up by the Pavilion Notebook BIOS. Plug-and-play operating systems, drivers, and BIOS setup settings may change some of the entries. To see other drive (primary IDE controller) Internal CD-ROM drive (secondary IDE controller) 120 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 121
adapter VGA adapter PCMCIA controller Modem Floppy disk drive controller Internal hard disk drive (primary IDE controller) Floppy disk drive controller COM1 (serial port) User's Guide 121 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 122
Specifications and Regulatory Information Hardware and Software Specifications DMA Channels 0 ECP parallel port (if enabled) 1 DOS games (FM decoding) 2 Floppy disk drive 3 Fast IR (if enabled) 4 Cascade from secondary PMA controller 5 Free 6 Free 7 Free 122 User's Guide - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 123
Power Cords The power cord supplied with the Pavilion Notebook AC adapter should match the plug and AC adapter (HP F1454A), contact your local Hewlett-Packard dealer or Sales and Service office. Country Rated Voltage and Current HP Part Number China 250 Vac (2.5 A) 8120-8373 User's Guide 123 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 124
are recommended: • Ensure proper use by reading and following the instructions carefully. • If the unit requires service, contact an authorized HP service center-see the Pavilion Notebook Support and Service section of this User's Guide. • Do not attempt to make any adjustment of the unit - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 125
HP Pavilion Notebook PC complies with regulations in certain regions. Any modifications to the Pavilion Notebook not expressly approved by Hewlett-Packard could void the authority to operate the Pavilion Notebook in these regions. U.S.A. The HP Pavilion -TV Interference Problems. This booklet - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 126
of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer: Hewlett-Packard Company Address: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A. declares that the following product Product name: HP Pavilion Notebook PC 126 User - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 127
this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The HP F1740A and F1454A AC/DC adapter used with this product is designed to operate on all power systems, other than IT power systems - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 128
- HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 129
, 19 status light, 17 address HP Customer Care Web site, 12 HP Web site, 12 APM, 50 Audio Out jack location on Pavilion, 15 B battery installing, 19 latch location, 16 location, 16 low power warning, 55 recharging, 19 safety, 124 status, 54 status light, 17 troubleshooting, 105 BIOS updating, 90 - HP Pavilion n3402 | HP Pavilion Notebook N3400 Series - Reference Guide - Page 130
, 16 T telephone support, 91 testing hardware, 111 touch pad location, 13 using, 29 troubleshooting battery, 105 display, 97 power, 105 Recovery CD, 107 resuming, 110 startup, 109 suspending, 110 turning off, 51 turning on, 21, 51 U USB port location on Pavilion, 15 User's Guide (electronic), 12
HP Pavilion Notebook PC
User's Guide