HP Pavilion n3402 HP Pavilion Notebook N3400 Series - Reference Guide - Page 114
To replace a damaged Recovery CD, To update the Pavilion Notebook BIOS
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CAUTION Solving Problems with Your Computer Recovering and Reinstalling Software To replace a damaged Recovery CD If you lose or damage the Recovery CD, take your Pavilion Notebook PC to a local HP service center to get a replacement CD. Call the HP Customer Care Center-at (970) 635-1000 in the U. S.-for the address and telephone number of an HP service center near you. To update the Pavilion Notebook BIOS Hewlett-Packard may provide updates to the BIOS to enhance the capabilities of the Pavilion Notebook. Updates will be available from HP Customer Care. Visit the technical support area of the HP Pavilion Notebook Web site at (http://www.hp.com/notebooks). Download the BIOS update and follow the instructions in the README.TXT file on how to create the BIOS update floppy disk. Because a BIOS update replaces the previous version, it is important you follow these instructions exactly. Otherwise, the computer may be damaged. The BIOS update process resets the configuration settings in the BIOS Setup utility, and it erases any BIOS passwords. 1. Remove any PC Cards. 2. If the notebook is docked, undock it. 3. Connect the AC adapter to the notebook. 4. Insert the BIOS update disk in the floppy disk drive. 5. Restart the computer. 6. When you see the HP logo, press ESC to enter the boot menu. 7. Select diskette device, press enter. 8. Follow the onscreen instructions. This starts a process that takes approximately 1 minute. Once the update process begins, do not interrupt it. 9. When the process is completed, reboot the computer by pressing the system-off button on the bottom of the notebook. 114 User's Guide