HP Pavilion zt1200 HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubles - Page 3

Technology Codes HP does not change the name of a product every time the product's technology changes. While this helps ensure continuing market momentum for HP products, it complicates technology deployment and support processes. To help solve this problem, HP has added a technology code to the serial number of each of its products. Since the BIOS must be matched to the notebook's hardware, the same code is used for the BIOS and the hardware. This manual refers to technology code differences where applicable. The table below shows the technology codes and the changes they signify for the products. Before downloading software or drivers or performing repairs, note the technology code for the HP notebook model. Note that the first two characters of the BIOS ID (for example, IC.M1.02) indicate the hardware technology. You can also determine the BIOS ID using the BIOS configuration utility, or by pressing Esc during the boot process when the HP logo appears. This manual contains service information for products with the following technology code. Technology code JB Product name Pavilion ze1200/xf300 series. Details AMD based platform with VIA chipset and integrated graphics. ze1000 Series Troubleshooting and Self-Repair Guide iii