HP Pavilion zt1200 HP Pavilion ze1200 and xf300 Series Notebook PCs - Troubles - Page 4

Contents Technology Codes...iii Product Information ...7 Notebook Features ...7 Operating the Notebook ...10 Turning the Notebook On and Off 10 Resetting the Notebook ...11 Changing the Boot Device ...11 Hardware Specifications ...12 Technology Code JB ...12 Troubleshooting and Diagnostics 15 Audio Problems...15 CD and DVD Problems...16 Display Problems ...17 Floppy Disk Drive Problems 18 Hard Disk Drive Problems ...18 Heat Problems ...19 Keyboard, Touch Pad, and Mouse Problems 19 LAN Problems...20 Memory Problems ...21 Modem Problems ...21 One-Touch Button Problems 23 Parallel and USB Problems ...24 PC Card (PCMCIA) Problems 25 Performance Problems ...25 Power and Battery Problems 26 Printing Problems ...27 Startup Problems ...27 Standby and Resume Problems 28 Using the e-DiagTools Diagnostic Tests 29 Using the BIOS Configuration Utility 30 Reinstalling and Updating Software 33 Recovering the Factory Software Installation 33 Updating the Notebook BIOS ...34 Updating the Windows Drivers...34 Removing and Replacing Parts 35 Removing the Battery ...36 Removing the Hard Disk Drive...37 Removing an SDRAM Module...39 Replacing Small Parts and Accessories 41 Reference Information ...43 Password Removal Policy...43 Hewlett-Packard Display Quality Statement 43 iv ze1000 Series Troubleshooting and Self-Repair Guide