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HP ProDesk 400 G5 Micro Maintenance and Service Guide - Page 30

Description, USB 3.0 SD Card reader, Wired local area network LAN

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Table 2-2 Miscellaneous parts and their descriptions (continued) Description HP USB laser mouse HP USB mouse in grey finish HP USB mouse in grey finish v.2 HP USB optical mouse HP USB premium mouse Moonraker Healthcare USB wired mouse USB PS/2 washable mouse USB 3.0 SD Card reader Wired local area network (LAN) Intel Ethernet I210-T1 PCIe×1 Gb network interface card (NIC) Realtek RTL8111HSH-CG GbE Ethernet 24 Chapter 2 Illustrated parts catalog

Section	Page
Product features	7
Standard configuration features	7
Front panel components	8
Rear panel components	9
Illustrated parts catalog	10
Serial number location	10
Computer major components	10
Miscellaneous parts	14
Routine care, SATA drive guidelines, and disassembly preparation	31
Electrostatic discharge information	31
Generating static	31
Preventing electrostatic damage to equipment	32
Personal grounding methods and equipment	32
Grounding the work area	32
Recommended materials and equipment	33
Operating guidelines	33
Routine care	34
General cleaning safety precautions	34
Cleaning the computer case	34
Cleaning the keyboard	34
Cleaning the monitor	35
Cleaning the mouse	35
Service considerations	35
Tools and software requirements	35
Screws	35
Cables and connectors	36
Hard Drives	36
Lithium coin cell battery	36
SMART ATA drives	36
Removal and replacement procedures	37
Preparation for disassembly	37
Access panel	38
Optical drive	39
Dust filter	40
Front bezel	41
Drive cage	42
Hard drives	44
Fan	46
WLAN module	47
Solid-state drive	48
Memory module	49
Speaker	50
Power supply	51
Fan-sink	52
Processor	53
System board	55
Connector board	57
Computer Setup (F10) Utility	58
Computer Setup (F10) Utilities	58
Using Computer Setup (F10) Utilities	59
Computer Setup–Main	60
Computer Setup—Security	62
Computer Setup—Advanced	64
Recovering the Configuration Settings	69
Troubleshooting without diagnostics	70
Safety and comfort	70
Before you call for technical support	70
Helpful hints	71
Solving general problems	72
Solving power problems	75
Solving hard drive problems	76
Solving media card reader problems	78
Solving display problems	79
Solving audio problems	83
Solving printer problems	85
Solving keyboard and mouse problems	86
Solving hardware installation problems	88
Solving network problems	89
Solving memory problems	92
Solving USB flash drive problems	93
Solving front panel component problems	94
Solving Internet access problems	94
Solving software problems	95
POST error messages and diagnostic front panel LEDs and audible codes	96
POST numeric codes and text messages	96
Interpreting system validation diagnostic front panel LEDs and audible codes	101
Password security and resetting CMOS	103
Resetting CMOS and/or the password jumper	104
Changing a Setup or Power-on password	106
Deleting a Setup or Power-on password	106
Using HP PC Hardware Diagnostics (UEFI)	107
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	108
Backing up, restoring, and recovering	109
Backing up information and creating recovery media	109
Using Windows tools	109
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	109
Restoring and recovery	110
Restoring, resetting, and refreshing using Windows tools	110
Recovering using HP Recovery media	110
Changing the computer boot order	110
Using HP Sure Recover (select products only)	111
Battery replacement	112
Statement of memory volatility	115
Current BIOS steps	115
Nonvolatile memory usage	117
Questions and answers	119
Using HP Sure Start	120
Power cord set requirements	121
General requirements	121
Japanese power cord requirements	121
Country-specific requirements	122
Specifications	123