HP ProLiant BL420c HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic
HP ProLiant BL420c Manual
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- HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 1
HP ProLiant BL420c Gen8 Server Blade Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 3
Customer self repair ...5 Parts only warranty service ...5 Illustrated parts catalog ...16 Server blade components ...16 Removal and replacement procedures 22 Required tools ...22 Safety considerations ...22 Preventing electrostatic discharge ...22 Server blade warnings and cautions 22 Symbols on - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 4
definitions ...75 DIMM slot locations ...76 DIMM identification ...76 Tool locations ...77 HP c-Class Blade SUV Cable...78 Specifications ...79 Environmental specifications ...79 Server blade specifications ...79 Acronyms and abbreviations...80 Documentation feedback ...82 Index...83 Contents 4 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 5
period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 6
pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais le site Web HP (http://www.hp.com/go/selfrepair). Service de garantie "pièces seules" Votre garantie limitée HP peut inclure un service de garantie "pi - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 7
Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 8
CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet. Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 9
minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 10
voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 11
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 11 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 12
Customer self repair 12 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 13
Customer self repair 13 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 14
Customer self repair 14 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 15
Customer self repair 15 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 16
Illustrated parts catalog Server blade components Item 1 2 3 4 5 6 7 Description Mechanical components Spare part - b) Accelerator cache module retainer and guide pin - - assembly c) Mezzanine assembly retainer assembly - - d) Mezzanine assembly guide pins (2) - - e) T-15 system - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 17
Item Description System components 8 Processors a) 1.8-GHz Intel Xeon E5-2403 processor** b) 2.2-GHz Intel Xeon E5-2407 processor* ** c) 1.9-GHz Intel Xeon E5-2420 processor* ** d) 2.2-GHz Intel Xeon E5-2430 processor* ** e) 2.0-GHz Intel Xeon E5-2430L processor* ** f) 2.4-GHz Intel Xeon E5 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 18
pack, 24-inch cable* 684370-001 Mandatory1 660092-001 Mandatory1 Hard drive backplane, SAS System board with base pan Trusted Platform Module* FlexibleLOM a) HP Ethernet 10Gb 2-port 560FLB FlexibleLOM 688801-001 Optional2 654608-001 Optional2 505836-001 No3 - - 656243-001 Mandatory1 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 19
Server blade release lever kit* a) Server blade release lever assembly 688895-001 Optional2 - - b) Server blade release lever bracket - - c) T-10 screws (2) - - 23 HP c-Class Blade Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet. - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 20
ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de ge - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 21
Illustrated parts catalog 21 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 22
on the DIMM baffle) • T-10 Torx screwdriver (not provided with the server blade) • HP Insight Diagnostics software ("HP Insight Diagnostics" on page 64) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 23
to completely disconnect power from the system. Server blade preparation To service any internal server blade component, power down the server blade and remove it from the enclosure. Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 24
you can use this method to force a shutdown. • Use a virtual power button selection through HP iLO. This method initiates a controlled remote shutdown of applications and the OS before the server blade enters standby mode. • Use the Onboard Administrator CLI to execute one of the following commands - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 25
cause ESD. Access panel To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Press the access panel release button. 4. Slide the access panel towards the rear of the server blade, and then lift to remove the panel. To replace the component - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 26
as indicated. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Replace the component LED definitions (on page 73). 2. Back up all server blade data on the drive. Removal and replacement procedures 26 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 27
3. Remove the drive. To replace the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all drive and device bays are populated with either a component or a blank. 1. Prepare the drive. 2. Install the drive. 3. Determine the - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 28
connector cover. To replace the component, reverse the removal procedure. SAS controller To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Disconnect the capacitor pack cabling, if - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 29
67). 3. Install the access panel ("Access panel" on page 25). DIMM baffles To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Disconnect the capacitor pack cabling, if connected - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 30
5. If removing processor 1 DIMM baffle, remove the SAS controller ("SAS controller" on page 28). 6. Remove one or more DIMM baffles: o Processor 1 DIMM baffle (left side) o Processor 2 DIMM baffle (right side) To replace the component, reverse the removal procedure. Removal and replacement - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 31
DIMMs IMPORTANT: This server blade does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. To identify the DIMMs installed in the server blade, see "DIMM identification (on page 76)." To remove the - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 32
access panel ("Access panel" on page 25). 6. To configure the memory mode, use RBSU ("HP ROM-Based Setup Utility" on page 63). Heatsink blank To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 33
the heatsink blank. To replace the component, reverse the removal procedure. Mezzanine assembly To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). Removal and replacement procedures 33 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 34
4. Remove the mezzanine assembly from the server blade. To replace the component: 1. Align the mezzanine assembly with the guide pins on the system board, and then install the mezzanine assembly on the system board. 2. Press down firmly on the mezzanine assembly handles, and then - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 35
2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove the mezzanine assembly ("Mezzanine assembly" on page 33). 5. Remove the mezzanine card from the mezzanine assembly. To replace the component: 1. Align the mezzanine card with the guide pins on - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 36
to secure the card to the mezzanine assembly. 3. Align the mezzanine assembly with the guide pins on the system board, and then install the mezzanine assembly on the system 25). FlexibleLOM To remove the component: 1. Power down the server blade (on page 23). Removal and replacement procedures 36 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 37
2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove the mezzanine assembly ("Mezzanine assembly" on page 33). 5. Use the FlexibleLOM handle - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 38
Drive backplane To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove all hard drives ("Drive" on page 26). 5. Remove all hard drive blanks (" - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 39
ships standard with a capacitor pack and a NAND flash module. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Disconnect the capacitor pack cabling, if connected ("FBWC capacitor - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 40
Recovering data from the FBWC (on page 43) Removing the cache module capacitor pack To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove the DIMM baffle ("DIMM baffles" on page - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 41
and ships standard with a capacitor pack and a NAND flash module. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Disconnect the capacitor pack cable from the SAS controller - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 42
component, reverse the removal procedure. Removing the mezzanine option capacitor pack To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Disconnect the capacitor pack cable from - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 43
" on page 22). 1. Perform one of the following: o Set up a recovery server blade station using an identical server blade model. Do not install any internal drives or FBWC in this server blade. (HP recommends this option.) o Find a server blade that has enough empty drive bays to accommodate all the - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 44
panel/drive cage assembly. 9. Remove the front panel/drive cage assembly. To replace the component, reverse the removal procedure. System battery If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 45
, allow the drives and the internal system components to cool before touching them. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. If replacing the heatsink in processor socket - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 46
5. Remove the heatsink. To replace the component: 1. Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. 2. Remove the thermal interface protective cover from the heatsink. CAUTION: To avoid damage to the system board, processor - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 47
system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. 2. Power down the server blade (on page 23). 3. Remove the server blade (on page 24). 4. Remove the access panel ("Access panel" on - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 48
7. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. 8. Remove the processor from the processor retaining bracket. CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially the contact area. To - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 49
1. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 50
("SAS controller" on page 28). 6. Install the access panel ("Access panel" on page 25). System board CAUTION: When returning a damaged system board to HP, always install all processor socket covers to prevent damage to the processor sockets and system board. Removal and replacement procedures 50 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 51
To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove all hard drives ("Drive" on page 26). 5. Remove all hard drive blanks (" - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 52
of the information on the serial label pull tab for use in installing the new system board. To replace the system board: 1. Place the new server blade system board on a flat level surface. IMPORTANT: Install all components in the same configuration prior to removing the system board. 2. Install the - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 53
5. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. 6. Remove the clear processor socket cover. Retain the processor socket cover for future use. Removal and replacement procedures 53 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 54
7. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 55
9. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. 10. Install the processor socket cover onto the processor socket of the failed system board. 11. Clean the old thermal grease - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 56
replace the system board, you must re-enter the server blade serial number and the product ID. 1. During the server blade startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu. 3. Select Service Options. 4. Select Serial Number. The following warning appears: Warning - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 57
place, turn the base pan on its side and remove the two system board screws from the bottom of the base pan. 13. Place the server blade on a flat, level surface. 14. Slide the system board approximately 1.27 cm (0.50 inches) towards the rear of the - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 58
of the base pan and then remove the server blade release lever assembly. To replace the component: 1. Install the server blade release lever assembly, and then install the T-10 screws from the outside of the base pan. 2. Install the server blade release lever bracket, and then install the T-10 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 59
system board in place, turn the base pan on the side and install the two screws on the bottom of the base pan. 5. Place the server blade on a flat, level surface. IMPORTANT: Install all components in the same configuration prior to removing the system board. 6. Install the front panel/drive cage - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 60
26). 14. Install the access panel ("Access panel" on page 25). Serial label pull tab To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove all hard drives ("Drive" on page 26 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 61
board approximately 1.27 cm (0.50 inches) towards the rear of the server, and then lift the system board from the base pan. 15. Remove the serial label pull tab. To replace the component, reverse the removal procedure. HP Trusted Platform Module The TPM is not a customer-removable part. CAUTION - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 62
If you suspect a TPM board failure, leave the TPM installed and remove the system board ("System board" on page 50). Contact an HP authorized service provider for a replacement system board and TPM board. Removal and replacement procedures 62 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 63
product category. HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 64
in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 65
USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM. Legacy USB support provides USB functionality in environments where USB support is not available normally. Specifically, HP provides legacy - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 66
access to secure data. External USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures. For more information, see "Using the HP c-Class Blade SUV Cable (on page 68)." For additional - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 67
on the product and installed options. For more information about product features, specifications, options, configurations, and compatibility, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 68
instructions, see "FBWC procedures (on page 40)." Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade configurations. For more information, see "USB support (on page 65)." Accessing a server blade with local KVM For this configuration, a - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 69
/DVD-ROM. Use a USB hub when connecting a USB CD-ROM drive to the server blade. The USB hub provides additional connections. 1. Open the serial label pull tab and connect the HP c-Class Blade SUV cable to the server blade. 2. Connect the video connector to a monitor. 3. Connect a USB hub to one USB - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 70
o USB mouse Item 1 2 3 4 5 6 Description Monitor USB CD/DVD-ROM drive USB keyboard USB hub USB mouse HP c-Class Blade SUV Cable Cabling 70 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 71
(http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 72
2 3 Serial label pull tab 4 HP c-Class Blade SUV connector* (behind the serial label pull tab) 5 Server blade release lever 6 Server blade release button *The SUV connector and the HP c-Class Blade SUV Cable are used for some server blade configuration and diagnostic procedures. Component - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 73
LED pressed. Solid Amber = System is in standby; Power On/Standby Button service is initialized. Off and the Health Status LED bar is off = The Health Status LED bar is flashing green = The Power On/Standby Button service is being initialized. 3 UID LED Solid Blue = Identified Flashing Blue - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 74
ring Do not remove Drive status Status Solid blue Flashing blue Definition The drive is being identified by a host application. The drive carrier firmware is being updated or requires an update. Rotating green Drive activity Off No drive activity Solid white Off Do not remove the drive - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 75
The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL420c Gen8 Server Blade Installation Instructions on the HP website (http://www.hp.com/support). System maintenance switch Position S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 Default - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 76
DIMM slot locations DIMM slots are numbered sequentially (1 through 6) for each processor. The supported AMP modes use the alpha assignments for population order and the slot numbers designate the DIMM slot ID for spare replacement. DIMM identification To determine - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 77
= 1066-MT/s R = RDIMM (registered) E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 78
HP c-Class Blade SUV Cable Item Connector 1 Server blade 2 Video 3 USB 4 Serial Description For connecting to the SUV connector on the server blade front panel For connecting a video monitor For connecting up to two USB devices For trained personnel to connect a null modem serial cable - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 79
of 95% is based on a maximum temperature of 45°C (113°F). †Maximum storage altitude corresponds to a minimum pressure of 70 kPa (10.1 psia). Server blade specifications Specification Height Depth Width Weight (maximum) Weight (minimum) Value 180.70 mm (7.11 in) 517.51mm (20.37 in) 55.37 mm (2.18 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 80
Channel iLO Integrated Lights-Out IML Integrated Management Log LRDIMM load reduced dual in-line memory module POST Power-On Self Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module SAS serial attached SCSI SATA serial ATA SIM Systems Insight Manager UDIMM unregistered dual - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 81
UID unit identification USB universal serial bus Acronyms and abbreviations 81 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 82
documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:[email protected]). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 82 - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 83
43 diagnosing problems 71 specifications 79 error messages 71 external cables 68 external USB functionality 66 F FBWC capacitor cabling 67 FBWC capacitor pack 16, 67 FBWC procedures 40, 41, 42, 43 FC mezzanine 16 features 72 Fibre Channel mezzanine 16 firmware upgrade utility, troubleshooting - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 84
hard drive 73 LEDs, troubleshooting 71 LEDs, unit identification (UID) 73 local KVM, accessing a server blade with 68 local media devices, accessing 69 M management tools 63 mechanical components 16 memory 16, 76 mezzanine assembly 16, 33 mezzanine assembly guide pins 16 mezzanine assembly retainer - HP ProLiant BL420c | HP ProLiant BL420c Gen8 Server Blade Maintenance and Servic - Page 85
screwdriver 22, 77 TPM (Trusted Platform Module) 16, 61 troubleshooting 71 troubleshooting resources 71 troubleshooting, firmware upgrade utility 71 Trusted Platform Module (TPM) 16, 61 U USB connectors 78 USB devices 68 USB support 65 utilities 63 utilities, deployment 63 V video connector 78 video
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HP ProLiant BL420c Gen8 Server Blade
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 661808-001
June 2012
Edition: 1