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HP Scanjet 3770 Users Manual - Page 26

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Chapter 3 (continued) Spain Sweden Switzerland Tunisia Turkey Ukraine United Arab Emirates United Kingdom www.hp.com/support www.hp.com/support www.hp.com/support 71 89 12 22 216 579 71 71 (380 44) 4903520 800 4520 www.hp.com/support Other phone support worldwide HP Customer Support Center phone numbers and polices may change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. Argentina Australia Brazil Canada Central America and the Caribbean Chile China Colombia Costa Rica Dominican Republic Guatemala Hong Kong SAR India Indonesia Jamaica +54 11 4778 8380 0 810 555 5520 +61 (3) 8877800 +55 (11) 3747 7799 (Grande São Paulo) +55 0800 157751 (Outside Grande São Paulo) 800-HPINVENT (800-474-6836) 905-206-4663 (Mississauga) +1 800 711 2884 800 360 9994 +86 (21) 3881 4518 01 800 011 4726 0 800 011 0524 1 800 7112884 1800 999 5105 +852 2802 4098 1 600 447737 +62 (21) 350 3408 0-800-7112884 22 HP Scanjet 3770 digital flatbed scanner

Section	Page
Contents	5
How to use the scanner	6
Scanner parts and accessories	6
Overview of the HP software	6
Scanner buttons and accessories overview	7
Scanning overview	7
Scan pictures and documents	8
Scan multiple pictures with one scan	9
Scan slides and negatives	10
Tips for scanning slides and negatives	10
Scan slides	10
Scan negatives	11
Print copies	12
E-mail scanned pictures	13
E-mail a scanned picture with HP Instant Share	13
E-mail your scanned images as attachments	13
E-mail scanned documents	14
Change settings	14
Care and maintenance	14
Troubleshooting	16
Frequently asked questions	16
How do I test my scanner hardware?	16
How do I turn off the lamp?	16
How do I turn off the scanner?	16
How do I scan text for editing?	17
Scanner installation or setup issues	17
Check your computer	17
Use administrative privileges	17
Use a valid folder	18
Check the cables	18
Scanner initialization and hardware issues	18
Reset the scanner	18
Test scanner hardware	19
Scanner has stopped working properly	19
Transparent materials adapter (TMA) issues	20
Transparent materials adapter does not work at all	20
Cannot select slides or negatives in the What are you scanning? dialog box	20
No light or only dim light is visible in the TMA	20
Resolve issues with slides or negatives	21
The image cannot be enlarged	21
Incorrect colors print, or the image is too light or dark	21
The scanned image shows a colored tint, usually pink	21
Dots or streaks appear in the scanned image	21
Scanned images are dark	21
Scanned image is black even though the adapter light is on	21
Uninstall the software	22
Additional troubleshooting information	22
Customer support	23
Accessibility website options	23
HP website	23
Support process	23
Phone support in the United States	24
Phone support in Europe, Middle East, and Africa	24
Other phone support worldwide	26
Product specifications	28
Scanner specifications	28
Transparent materials adapter (TMA) specifications	28