HP Scanjet 8300 Setup and Support Guide - Page 25

Step 2. Uninstall and then reinstall the HP scanning software Windows - windows 7 driver

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English Step 2. Uninstall and then reinstall the HP scanning software (Windows) If checking the scanner cable connections did not solve the problem, the problem might have occurred because of an incomplete installation. Try uninstalling and then reinstalling the HP scanning software. 1. Disconnect the USB cable from the computer. 2. Do one of the following tasks to open the Control Panel: - Windows XP: Click Start, and then click Control Panel. - Windows 98SE, Me, or 2000: Click Start, point to Settings, and then click Control Panel. 3. Double-click the Add/Remove Programs icon. A list of currently installed programs is displayed. 4. Select HP Scanjet Scanner Drivers 6.0, and then click Remove or Change/ Remove. 5. Follow the onscreen instructions. If prompted to remove or repair the software, click Remove. If prompted to restart the computer, click No. 6. After the HP scanning software is removed, unplug the scanner from the electrical outlet. 7. Restart the computer. 8. Insert HP CD 1 in the computer CD drive. 9. Follow the onscreen instructions to install the HP scanning software. 10. After the HP scanning software has installed, connect the scanner to an electrical outlet, turn on the scanner, and then use the USB cable to connect the scanner to the computer. 11. Follow the onscreen instructions. Setup and Support Guide 23

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Step 2. Uninstall and then reinstall the HP scanning software (Windows)
If checking the scanner cable connections did not solve the problem, the problem might
have occurred because of an incomplete installation. Try uninstalling and then
reinstalling the HP scanning software.
1.
Disconnect the USB cable from the computer.
2.
Do one of the following tasks to open the
Control Panel
:
–
Windows XP: Click
Start
, and then click
Control Panel
.
–
Windows 98SE, Me, or 2000: Click
Start
, point to
Settings
, and then click
Control Panel
.
3.
Double-click the
Add/Remove Programs
icon.
A list of currently installed programs is displayed.
4.
Select
HP Scanjet Scanner Drivers 6.0
, and then click
Remove
or
Change/
Remove
.
5.
Follow the onscreen instructions.
If prompted to remove or repair the software, click
Remove
.
If prompted to restart the computer, click
No
.
6.
After the HP scanning software is removed, unplug the scanner from the electrical
outlet.
7.
Restart the computer.
8.
Insert HP CD 1 in the computer CD drive.
9.
Follow the onscreen instructions to install the HP scanning software.
10.
After the HP scanning software has installed, connect the scanner to an electrical
outlet, turn on the scanner, and then use the USB cable to connect the scanner to
the computer.
11.
Follow the onscreen instructions.
Setup and Support Guide
23
English