Home » HP Manuals » Storage Devices » HP StorageWorks 2/140 » Manual Viewer

HP StorageWorks 2/140 embedded web server user guide - Page 103

Retrieving Maintenance Information, Retrieving the CTP maintenance information, Operations

View all HP StorageWorks 2/140 manuals

Add to My Manuals
Save this manual to your list of manuals

Page 103 highlights

Operating and Managing Products and Parts Retrieving Maintenance Information When the operational firmware detects a critical error, the product automatically copies the contents of dynamic random access memory (DRAM) to a dump area in FLASH memory on the Control Processor (CTP) card; the CTP dump file contains this maintenance information. The CTP dump file will usually be requested by service personnel to aid in troubleshooting. 1. Choose Operations from the navigation panel. 2. Choose the Maintenance tab and the Dump Retrieval tab; the Dump Retrieval tab view displays (Figure 6-9). Figure 6-9: Retrieving the CTP maintenance information 3. If no dump file is available, the message Not Available displays. If a dump file is available, follow the instructions shown in the tab view. embedded web server user guide 6-11

Section	Page
Contents	3
About this Guide	9
Intended Audience	9
Related Documentation	9
Document Conventions	10
Table 1: Document Conventions	10
Symbols in Text	10
Symbols on Equipment	11
Rack Stability	12
Getting Help	12
HP Technical Support	12
HP Website	13
HP Authorized Reseller	13
Introduction	15
Overview	15
Using EWS to Perform Tasks	15
Viewing the User Interface	17
Figure 1-1: Example Embedded Web Server page for Edge Switch 2/24	17
Benefits	18
Key Terms	19
Fabric	19
Storage Area Network (SAN)	19
Zone (Zoning)	20
Zone Member	20
Zone Set	20
Suggested Reading	20
Where to Start	21
Starting EWS	21
Figure 1-2: Enter Network Password dialog box	22
Configuring the Product	23
Factory Default Values	24
Configuring Ports	24
Figure 2-1: Configure Ports tab view	25
Configuring Product Identification	27
Figure 2-2: Configure product Identification tab view	27
Configuring Date and Time	28
Figure 2-3: Configure date and time tab view	29
Configuring Operating Parameters	30
Figure 2-4: Configure product parameters tab view	30
Configuring Fabric Parameters	31
Figure 2-5: Fabric parameters tab view	32
Configuring Network Information	34
Figure 2-6: Configuring network parameters tab view	34
Figure 2-7: Network information message box	35
Configuring SNMP	37
Figure 2-8: Configure SNMP parameters tab view	37
Enabling or Disabling the CLI	39
Figure 2-9: Disabling the CLI	39
Enabling or Disabling Host Control	40
Figure 2-10: Enabling OSMS host control	40
Zoning Tab View	41
Configuring User Rights	41
Figure 2-11: Configuring user IDs	41
User Rights Settings	42
Table 2-1: User Rights Levels	42
Installing Feature Keys	44
Figure 2-12: Feature installation tab view	45
Configuring Zones	47
Understanding Zoning	47
Controlling Access Across a Fabric	47
Figure 3-1: Zoning through a single Fibre Channel managed product	48
Figure 3-2: Zoning through a multiswitch fabric	49
Controlling Access at the Switch	50
Controlling Access at the Server or Storage Device	50
Zoning Concepts	51
Naming Conventions for Zones and Zone Sets	52
Zones	52
Using WWNs	53
Using Port Numbers	53
Default Zone	54
Zone Sets	54
Active Zone Set	55
Merging Zoned Fabrics	55
Rules for Merging Zoned Fabrics	55
Table 3-1: Merging Zones	56
Configuring, Adding, or Deleting Zones	57
Figure 3-3: Configuring zones	57
Figure 3-4: Modify Zone tab view	59
Configuring Zone Sets	60
Figure 3-5: Zone Set tab view	61
Viewing Product and Fabric Data	63
Viewing Product Information	63
Viewing a Representation of the Product	64
Figure 4-1: Switch tab view for a Edge Switch 2/24	64
Table 4-1: State Definitions	65
Table 4-2: Status Indicators	66
Viewing Port Properties	67
Figure 4-2: Port Properties tab view	67
Viewing FRU Properties	70
Figure 4-3: FRU Properties tab view	71
Viewing Unit Properties	71
Figure 4-4: Unit Properties tab view	72
Viewing Operating Parameters for the Product	73
Figure 4-5: Operating Parameters tab view	73
Viewing Fabric Information	74
Viewing Operating Parameters for a Fabric	74
Viewing Fabric Directors and Switches	75
Figure 4-6: Fabric tab with Products tab view	75
Parts of the Product Cell	76
Product Cell Information	77
Table 4-3: Information on the Product Cell	77
Parts of the Product Graphic	78
Table 4-4: Operating-Status Symbols	79
Viewing Fabric Topology	80
Figure 4-7: Fabric tab with Topology tab view	80
Table 4-5: Components of the Topology Page	81
Monitoring Products	83
Monitoring Ports	83
Port List	83
Figure 5-1: Port List tab view	84
Port Operational States	84
Accessing Port Statistics	85
Figure 5-2: Port Statistics tab view	86
Troubleshooting Tip for Port Stats	86
Parts of Statistics Tables	86
Traffic Transmit and Receive Statistics	87
Class 2 Statistics	88
Class 3 Statistics	88
Error Statistics	88
Reviewing the Event Log	90
Figure 5-3: Log tab view	90
Severity Levels	90
Error Event Code Categories	91
Clearing Event Log Entries	91
Clearing the System (Product) Error Light	91
Viewing Node List	92
Figure 5-4: Node List tab view	92
Operating and Managing Products and Parts	93
Key Tasks	93
Setting Product Beaconing On or Off	94
Figure 6-1: Setting product beaconing	94
Setting Product Online or Offline	95
Figure 6-2: Setting product online or offline	95
Resetting Product Configuration to Default Values	96
Figure 6-3: Resetting product to default values	96
Set Individual Port Beaconing On or Off	97
Figure 6-4: Setting individual port beaconing on or off	98
Resetting Ports	98
Figure 6-5: Resetting ports	99
Performing Diagnostics on Ports	99
Figure 6-6: Performing diagnostics on ports	100
Figure 6-7: Diagnostics test in progress	101
Figure 6-8: Completed diagnostics test	102
Retrieving Maintenance Information	103
Figure 6-9: Retrieving the CTP maintenance information	103
Figure 6-10: Choosing the location to save the CTP maintenance information	104
Figure 6-11: Download Complete screen	104
Obtaining Product Information	105
Figure 6-12: Obtaining product information	105
Upgrading Firmware	106
Figure 6-13: Upgrading firmware	106
Activating (Installing) Optional Features	107
Error Messages	109
Table A-1: High Availability Fabric Manager Messages	109
Glossary	131
Index	171
A	171
B	171
C	171
D	172
E	172
F	173
G	173
H	173
I	174
K	174
L	174
M	174
N	174
O	175
P	175
R	176
S	176
T	177
U	177
V	177
W	178