HP StorageWorks SB920c HP StorageWorks Tape Blade User Guide (625055-001, Nove
HP StorageWorks SB920c Manual
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HP StorageWorks SB920c manual content summary:
- HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 1
HP StorageWorks Tape Blade User Guide Part Number: 625055-001 Fourth edition: September 2010 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 2
accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Linear Tape-Open LTO, the LTO Logo, Ultrium and the Ultrium Logo are registered trademarks - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 3
13 Supported Tape Blades ...13 Installation guidelines ...13 Partner server blade ...14 Onboard Administrator ...14 Your HP StorageWorks Tape Blade 14 Using the HP StorageWorks Tape CD-ROM 15 2 Drivers and backup software 17 Install drivers ...17 SAS controller driver ...17 HP Ultrium Tape driver - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 4
Troubleshooting with Tape Drive LEDs 40 Encryption LED, HP StorageWorks SB3000c Tape Blades only 41 6 Loading and unloading cartridges and removing Tape Blade 43 Inserting cartridges ...43 Removing cartridges ...44 Removing the Tape Blade ...44 7 Use the correct media 47 Cartridges ...47 Data - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 5
Replacing the Tape Blade chassis 71 Remove the Tape Blade ...71 Remove the coupler plate, full-height partner servers in a c7000 enclosure only 72 Remove the tape drive ...73 Install the replacement chassis 75 Returning the faulty part ...79 Index 81 Tape Blade 5 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 6
cover 32 15 Installing the Tape Blade, partnered with a full-height server blade 33 16 System health LED 34 17 Tape Blade chassis LEDs 37 18 Tape drive LEDs in the HP StorageWorks SB3000c Tape Blade 38 19 Tape drive LEDs in all other HP StorageWorks Tape Blades 39 20 Inserting a cartridge 43 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 7
connector cover 75 41 Reconnecting the power and SAS cables to the tape drive in an SB3000c Tape Blade ...76 42 Reconnecting the power and SAS cables to the tape drive in all other Tape Blades .......... 76 43 Installing the tape drive 77 44 Cabling in the replacement chassis 77 45 Replacing the - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 8
Tables 1 Document conventions 9 2 Clean, Tape, Drive and Ready LED sequences 40 3 Encryption LED, HP StorageWorks SB3000c Tape Blades only 41 4 Data cartridge compatibility 47 5 Cleaning cartridge compatibility 48 6 Troubleshooting Tape Blade operation 59 8 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 9
this guide This guide provides information about: • Installing the HP StorageWorks Tape Blade • Using the HP StorageWorks Tape Blade • Troubleshooting the HP StorageWorks Tape Blade Intended audience This guide is intended for users who install, operate and maintain the HP StorageWorks Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 10
system type and revision level • Detailed questions Product warranties For information about HP StorageWorks product warranties, see the warranty information website: http://www.hp.com/go/storagewarranty Subscription service HP recommends that you register your product at the Subscriber's Choice for - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 11
• http://www.hp.com/support/manuals • http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to [email protected]. All submissions become the property of HP. Tape Blade 11 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 12
12 About this guide - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 13
(http://www.hp.com/support/manuals) Installation guidelines Observe the following guidelines when installing the HP StorageWorks Ultrium Tape Blade: • An HP StorageWorks Tape Blade supports one partner server blade, and a partner server blade supports one HP StorageWorks Tape Blade. Tape Blade 13 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 14
a c7000 enclosure. In a c3000 enclosure all OA versions support the HP StorageWorks Tape Blade. For the best reliability, performance and new features update to the most recent version of the firmware. Your HP StorageWorks Tape Blade For a detailed product specification, please refer to our website - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 15
Tape CD-ROM The HP StorageWorks Tape CD-ROM is a central source of information about your Tape Blade with utilities for getting the best performance from your Tape Blade. Use the HP StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify and troubleshoot - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 16
16 Before you start - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 17
driver is only available from the HP website and must be installed before the HP Ultrium Tape driver. It can be installed from the link on the HP StorageWorks Tape CD-ROM or directly from the HP Support website, http://www.hp.com/#Support. Different tape blade models may require different controller - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 18
the tape drivers manually, you will find them in the drivers directory on the CD-ROM. Updates to the drivers will be provided on the HP StorageWorks BladeSystem website (http:// h18004.www1.hp.com/products/blades/components/c-class-storageworks.html) or on the HP Support website (http://www.hp.com - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 19
(All HP StorageWorks tape drives and Tape Blades support HP OBDR. However, you can only use this feature if your system configuration and backup application also support it. See "Compatibility" on page 55.) 4. Make sure you have a backup application that supports HP StorageWorks Ultrium tape drives - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 20
20 Drivers and backup software - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 21
enclosure. It must be running the correct firmware for it to support the Tape Blade. Firmware version 1.3 or later is required when installing in a c7000 enclosure. In a c3000 enclosure all versions of the firmware support the HP StorageWorks Tape Blade. For the best reliability, performance and new - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 22
to "Installation with a full-height partner server blade" on page 27. NOTE: The partner server blade and any device bay dividers must be installed and powered down before you install the Tape Blade. See the documentation that ships with the server blade. 22 Installing an HP StorageWorks Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 23
CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all device bays are populated with either a component or a blank. Tape Blade 23 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 24
the partner server blade to be installed with the HP StorageWorks Tape Blade. The two blades always occupy a pair of device bays. • c7000 enclosures: Slot combinations are: 1 & 2, 3 & 4, 5 & 6, 7 & 8, 9 & 10, 11 & 12, 13 & 14, 15 & 16. Partner server blade in bay: HP Tape Blade in bay: odd - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 25
with a half-height partner server blade . 2. Use the Shutdown command on the partner server blade to power down the partner server blade. 3. Remove the blank from in Figure 7. In the following figure the partner server blade is installed in device bay 2. So, the blank has been removed from device - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 26
8. Figure 8 Removing the connector cover . CAUTION: To prevent damage to the backplane connector, take special care when handling the Tape Blade assembly. If the Tape Blade is installed with a damaged connector, the enclosure backplane may also be damaged. 26 Installing an HP StorageWorks Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 27
Please refer to the schematic on the server blade's panel or the server blade documentation for detailed instructions on installing the Mezzanine Card. NOTE: The partner server blade must be installed and powered down before you install the Tape Blade. The general guidelines provided in this section - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 28
CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all device bays are populated with either a component or a blank. 28 Installing an HP StorageWorks Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 29
the partner server blade to be installed with the HP StorageWorks Tape Blade. The two blades always occupy a pair of device bays. • c7000 enclosures: The Tape Blade is always located on the lower row of the enclosure (bays 9 to 16). Partner server blade in bays: HP Tape Blade in bay: 1/9 2/10 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 30
documentation that ships with the mezzanine card and the server blade documentation for more information. 3. Remove the blank from the device bay. Squeeze in the release tabs (1) and pull the blank away from the assembly (2). Figure 12 Removing the blank . 30 Installing an HP StorageWorks Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 31
for service, you must first remove the coupler plate. See "Remove the coupler plate" on page 72 for further details. NOTE: c3000 enclosures require a mini divider. This is supplied with the enclosure. Refer to the documentation provided with the enclosure for installation instructions. Tape Blade 31 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 32
Figure 14 Removing the connector cover . CAUTION: To prevent damage to the backplane connector, take special care when handling the Tape Blade assembly. If the Tape Blade is installed with a damaged connector, the enclosure backplane may also be damaged. 32 Installing an HP StorageWorks Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 33
in position (2). Figure 15 Installing the Tape Blade, partnered with a full-height server blade . 7. Now go to "Powering the Tape Blade on and off" on page 33. When installing the HP StorageWorks Tape Blade with a full-height server blade, a half-height server blade can be installed in the empty bay - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 34
16 System health LED . Power down Use the Onboard Administrator or the Shutdown command on the partner server blade to power down the partner server blade and Tape Blade. See the server blade and onboard administrator documentation for more information. 34 Installing an HP StorageWorks Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 35
you have the correct version of backup software, and verify that the Tape Blade is functioning properly before you store your valuable data. NOTE: Check http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html for the latest information on the availability of backup application - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 36
, http://h18004.www1.hp.com/products/ blades/components/c-class-storageworks.html. • HP Ultrium Tape driver The CD-ROM contains a Tape driver install package for Microsoft Windows operating systems. If you prefer to use Windows Device Manager to install the tape drivers manually, you will find - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 37
LEDs There are two sets of LEDs; one for the Tape Blade chassis and one for the Ultrium tape drive. In this chapter: • "Tape Blade Chassis LEDs" on page 37 • "Tape Drive LEDs" on page 38 Tape Blade Chassis LEDs Figure 17 Tape Blade chassis LEDs . 1 UID LED Blue = Identified Off = Not identified - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 38
In a c3000 enclosure all versions of the firmware support the HP StorageWorks Tape Blade.) For the best reliability, performance and new features update to the most recent version of the firmware. • The adjacent blade is not a server blade • The Tape Blade is adjacent to a full-height partner server - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 39
power is off or there was a failure during self-test Flashing: the drive is busy All other HP StorageWorks Tape Blades Figure 19 Tape drive LEDs in all other HP StorageWorks Tape Blades . 1 Clean LED Off: the drive does not require cleaning Amber: cleaning cartridge in use Flashing: the drive - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 40
website http://h18004.www1.hp.com/products/blades/components/ c-class-storageworks.html for more comprehensive troubleshooting information. The LED sequences in the following table relate to the Clean, Tape, Drive and Ready LEDs. The HP StorageWorks SB3000c Tape Blade also has an Encryption - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 41
and Clean OFF. Alternates repeatedly. The drive has a firmware error. Power cycle or reset the drive. Upgrade the firmware. If the condition persists, call for service. Encryption LED, HP StorageWorks SB3000c Tape Blades only The encryption LED may be blue or amber, as described in the following - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 42
and there is no encryption key. Off with Ready flashing green The tape drive is reading/writing unencrypted data from another host or unloading a cartridge "Encryption troubleshooting" on page 63. NOTE: The Encryption LED only functions if you are using backup software that supports hardware - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 43
In this chapter: • "Inserting cartridges" on page 43 • "Removing cartridges" on page 44 • "Removing the Tape Blade" on page 44 Inserting cartridges 1. Arrow indicates leading direction 2. Cartridge door 3. Label area Figure 20 Inserting a cartridge . 1. Lift the cartridge door and insert the - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 44
up to 10 minutes. The Ready light will flash to indicate that the unload is still in progress. Removing the Tape Blade The Tape Blade is powered down from the partner server blade, see "Powering the Tape Blade on and off" on page 33. To ensure reliable operation, do not power down the partner server - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 45
2. Carefully slide the Tape Blade assembly out from the enclosure. Figure 22 Removing the Tape Blade . CAUTION: Do not pull on the tape drive bezel when removing the Tape Blade. Tape Blade 45 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 46
46 Loading and unloading cartridges and removing Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 47
HP StorageWorks Tape Blades use Ultrium tape Ultrium SB920c Tape Blades • Ultrium 400 GB1 cartridges with Ultrium 448c Tape Blades 1 Table 4 Data cartridge compatibility Ultrium 200 Ultrium 400 GB data cart- GB data cart- ridge ridge SB3000c Tape Blade not supported not supported Ultrium - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 48
cleaning cartridge C7979A (Blue). Do not use early, non-universal Ultrium cleaning cartridges from other manufacturers. HP Ultrium WORM data cartridges The HP StorageWorks SB3000c, SB1760c and SB920c Tape Blade include support for both re-writable and Write-Once, Read-Many, WORM, data cartridges - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 49
HP StorageWorks SB3000c Tape Blades and partitioning The HP StorageWorks SB3000c Tape Blade supports two tape partitions, when used with Ultrium 3 TB R/W cartridges. Tape partitioning is not supported with WORM cartridges or with earlier generations of cartridge. It is not supported on earlier- - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 50
supported on Ultrium 800 GB and Ultrium 400 GB media. Where can I get more information? For more information about AES encryption, encryption keys, and using hardware encryption with your HPStorageWorks SB3000c and SB1760c Tape Blade, see http://h18006.www1.hp.com/ products/storageworks/lto4Encryp - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 51
LED will flash. Each HP Ultrium universal cleaning cartridge (C7978A) can be used up to 50 times with Ultrium tape drives. (The blue HP Ultrium cleaning cartridges, C7979A, erase Ultrium format cartridges. This will destroy pre-recorded servo information and make the cartridge unusable. Tape Blade 51 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 52
tape media. • Do not attempt to clean the tape path or tape guides inside the cartridge. • Do not leave cartridges in the drive. The tape loses tension in the power-off state, which can lead to problems • Do not bulk erase (or degauss) Ultrium format cartridges because this will render them unusable - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 53
Tapes intended for long-term storage should be stored in the plastic containers, at temperatures between 5° C and 23° C (41° F and 73° F) and 20% to 60% relative humidity. Tape Blade 53 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 54
54 Use the correct media - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 55
page 56 • "Running HP OBDR" on page 56 Compatibility HP One-Button Disaster Recovery, HP OBDR, is a standard feature on all HP StorageWorks Ultrium Tape Blades. However, it can only be used with specific configurations. To use HP OBDR with the HP StorageWorks Ultrium Tape Blade, it must be partnered - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 56
companies. Check our World Wide Web site (http://www.hp.com/go/obdr) for the latest information about software compatibility, firmware upgrades and troubleshooting before you use HP OBDR. 1. Insert the latest bootable cartridge in the tape drive. Every full backup with overwrite creates a bootable - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 57
The firmware for the embedded SC44Ge HBA may need to be upgraded to the latest version in order to take advantage of this feature. 3. Follow the on-screen instructions to restore your system. Once the operating system has been restored and rebooted, you may remove the backup cartridge. Tape Blade 57 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 58
58 Using HP OBDR - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 59
problem: Table 6 Troubleshooting Tape Blade operation Possible reasons Possible solutions • The Tape Blade is not installed in the correct location for the partner server blade. Verify that the Tape Blade is installed adjacent to the partner server blade. See "Installing an HP StorageWorks Tape - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 60
for the Tape Blade assembly. HP TapeAssure and HP Library & Tapetools provides diagnostic and troubleshooting tools for the tape drive. Onboard Administrator HP BladeSystem Onboard Administrator is the enclosure management processor, subsystem, and firmware base used to support the HP BladeSystem - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 61
, it is good practice to run Library & Tape Tools to diagnose the problem and to upgrade the firmware. If the failure occurs regularly, contact customer service at http://www.hp.com/support. 1. Press and hold the Eject button on the front of the tape drive for at least 10 seconds. Tape Blade 61 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 62
faulty and should be discarded. 7. Check if another Ultrium drive of the same model will accept the cartridge. If it does, the original drive may be faulty. Before calling customer service, please check that the tape drive is responding. See "Troubleshooting with Library & Tape Tools" on page 60. 62 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 63
Encryption troubleshooting • Ensure that you are using an HP StorageWorks SB3000c or SB1760c Tape Blade and Ultrium 3 TB or 1.6 TB media, respectively. • Ensure that your software supports hardware encryption. It may be necessary to update the software. Consult http://www.hp.com/go/connect or your - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 64
64 Troubleshooting - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 65
does not include cables or mounting rails. • The Tape Blade chassis that encloses the tape drive, see "Replacing the Tape Blade chassis" on page 71. The partner server blade must be powered down before you replace a Tape Blade chassis or a tape drive. The replacement chassis is supplied with cables - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 66
1. Power down the partner server blade. This powers down the Tape Blade, see "Powering the Tape Blade on and off" on page 33. NOTE: Do not power down the partner server blade and remove power from the drive during read, write, fast-search, load and unload activities. 2. Press the mounting rails - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 67
3. Disconnect the power and SAS cable at the rear of the tape drive. Figure 27 Disconnecting the SAS with power cable on the SB3000c Tape Blade . Figure 28 Disconnecting the power and SAS cables on all other Tape Blades Tape Blade 67 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 68
item. Install the new tape drive 1. Attach the clip-on mounting rails to the new tape drive. They are marked right and left. (It is easier to clip in the rear end of the rails first.) Figure 30 Replacing the clip-on mounting rails on a new tape drive . 68 Replacing a Tape Blade chassis or tape drive - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 69
2. Attach the power and SAS cable to the rear of the tape drive. NOTE: The tape drive in the HP StorageWorks SB3000c Tape Blade has a single socket. The power and data connectors are on a single SAS cable. The tape drive in all other Tape Blade models has two sockets; one for data and one for power. - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 70
Figure 32 Reconnecting the power and SAS cables to the tape drive in all other Tape Blades . 3. Slide the tape drive into the Tape Blade chassis and push on the mounting rail handles until the tape drive is fully inserted into the chassis, taking care not to catch any of the cables at the rear of - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 71
procedures to work with the Tape Blade. Follow the step-by-step instructions in this User Guide. Replacing the Tape Blade chassis There are five stages to this process: • Power down the Tape Blade and remove it from the blade enclosure • Full-height partner server blades only: Remove the coupler - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 72
from the enclosure. CAUTION: Do not pull on the tape drive bezel when removing the Tape Blade. Figure 34 Removing the Tape Blade . 1. Pull latch forward 2. Pull Tape Blade away from the enclosure NOTE: If you are not replacing the Tape Blade immediately, you should insert a half-height blank into - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 73
3. Retain the coupler plate for use with the replacement chassis. Remove the tape drive 1. Press the mounting rails in towards the tape drive and slowly pull the tape drive away from the chassis until the power and data cable become accessible. Figure 36 Releasing the tape drive . Tape Blade 73 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 74
2. Disconnect the power and SAS cable at the rear of the tape drive. Figure 37 Disconnecting the power and SAS cables, SB3000c Tape Blades . Figure 38 Disconnecting the power and SAS cables, all other Tape Blades 74 Replacing a Tape Blade chassis or tape drive - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 75
the replacement item. Install the replacement chassis 1. Unscrew the single screw and remove the cover from the replacement Tape Blade chassis. Figure 39 Removing the Tape Blade cover . 2. Remove the connector cover on the rear of the replacement chassis. Figure 40 Removing the connector cover - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 76
Tape Blade assembly and attach the power and SAS cable to the rear of the tape drive. Figure 41 Reconnecting the power and SAS cables to the tape drive in an SB3000c Tape Blade . Figure 42 Reconnecting the power and SAS cables to the tape drive in all other Tape Blades . 76 Replacing a Tape Blade - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 77
jam the tape drive or damage components. 4. Push on the mounting rails until the tape drive is fully inserted into the chassis, taking care not to catch any of the cables at the rear of the tape drive. Figure 43 Installing the tape drive . Figure 44 Cabling in the replacement chassis . Tape Blade 77 - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 78
5. Replace the cover on the Tape Blade chassis and tighten the screw. Figure 45 Replacing the Tape Blade cover . 6. Full-height partner servers in a c7000 enclosure only: Attach the coupler plate that you removed from the faulty chassis to the replacement unit. Figure - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 79
work with the Tape Blade. Follow the step-by-step instructions in this User Guide. Returning the faulty part 1. Put the faulty tape drive or Tape Blade chassis into the packaging that contained the replacement part. 2. Return the faulty part to your local HP Service Center. Instructions on where to - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 80
80 Replacing a Tape Blade chassis or tape drive - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 81
, 19 encryption, 19 buttons Unload, 44 C cabling Tape Blade chassis, 77 cartridges cleaning, 48, 50 compatibility, 47 drive won't accept, 62 encryption, 49 environment, 52 handling, 52 inserting, 43 jammed, 61 recommended, 47 removing, 44 troubleshooting, 61 WORM, 48 write protecting, 51 chassis - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 82
's Choice, HP, 10 supported Tape Blades, 13 system health LED, 34, 37 T Tape Blade front view, 14 power off, 34 power on, 33 removing, 44, 71 supported models, 13 Tape Blade doesn't power up, 59 Tape Blade LEDs, 37 troubleshooting, 38 Tape Blade operation troubleshooting, 59 tape drive installing - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 83
, 38 troubleshooting with, 40 Tape driver, 18 tape enclosure firmware required, 13 Tape LED, 39, 40 TapeAssure, 60 technical support HP, 10 service locator website, 11 tools L&TT, 60 onboard administrator, 60 troubleshooting cartridges, 61 drive ejects cartridge, 62 L&TT, 60 Tape Blade doesn't power - HP StorageWorks SB920c | HP StorageWorks Tape Blade User Guide (625055-001, Nove - Page 84
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HP StorageWorks
Tape Blade
User Guide
Part Number: 625055-001
Fourth edition: September 2010