HP StorageWorks XP12000 HP StorageWorks XP12000 Disk Array Owner's Guide (AE00 - Page 9
Rack stability, HP technical support, Customer self repair, XP12000 Disk Array Owner's Guide
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Use the following values to calculate logical storage capacity (logical devices) for HP XP storage systems: • 1 KB (kilobyte) = 1,024 bytes • 1 MB (megabyte) = 1,0242 bytes • 1 GB (gigabyte) = 1,0243 bytes • 1 TB (terabyte) = 1,0244 bytes • 1 block = 512 bytes Rack stability Rack stability protects personnel and equipment. WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, fasten racks together securely. • Extend only one rack component at a time. Racks can become unstable if more than one component is extended. HP technical support Telephone numbers for worldwide technical support are listed on the HP support website: http://www.hp.com/support/ Collect the following information before calling: • Technical support registration number (if applicable) • Product serial numbers • Product model names and numbers • Error messages • Operating system type and revision level • Detailed questions For continuous quality improvement, calls may be recorded or monitored. Customer self repair HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider. For North America, see the CSR website: XP12000 Disk Array Owner's Guide 9