HP Stream 11-r000 Maintenance and Service Guide - Page 5

Table of contents

1

Product description

.......................................................................................................................................

1

2

Getting to know your computer

......................................................................................................................

5

Locating hardware

.................................................................................................................................................

5

Locating software

..................................................................................................................................................

5

Display

...................................................................................................................................................................

6

Buttons

...................................................................................................................................................................

7

Keys

........................................................................................................................................................................

8

Lights

.....................................................................................................................................................................

9

TouchPad

.............................................................................................................................................................

10

Left side

...............................................................................................................................................................

11

Right side

.............................................................................................................................................................

12

Bottom

.................................................................................................................................................................

13

3

Illustrated parts catalog

..............................................................................................................................

14

Locating the serial number, model number, product number, and warranty information

...............................

14

Computer major components

.............................................................................................................................

15

Display assembly subcomponents

.....................................................................................................................

21

Miscellaneous parts

.............................................................................................................................................

22

4

Removal and replacement preliminary requirements

.....................................................................................

25

Tools required

......................................................................................................................................................

25

Service considerations

........................................................................................................................................

25

Plastic parts

.......................................................................................................................................

25

Cables and connectors

......................................................................................................................

25

Drive handling

...................................................................................................................................

26

Grounding guidelines

...........................................................................................................................................

27

Electrostatic discharge damage

.......................................................................................................

27

Packaging and transporting guidelines

.........................................................................

28

Workstation guidelines

................................................................................

28

5

Removal and replacement procedures

...........................................................................................................

30

Component replacement procedures

.................................................................................................................

30

Keyboard/top cover

..........................................................................................................................

30

TouchPad board

................................................................................................................................

35

Power button board

..........................................................................................................................

36

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Section	Page
Product description	9
Getting to know your computer	13
Locating hardware	13
Locating software	13
Display	14
Buttons	15
Keys	16
Lights	17
TouchPad	18
Left side	19
Right side	20
Bottom	21
Illustrated parts catalog	22
Locating the serial number, model number, product number, and warranty information	22
Computer major components	23
Display assembly subcomponents	29
Miscellaneous parts	30
Removal and replacement preliminary requirements	33
Tools required	33
Service considerations	33
Plastic parts	33
Cables and connectors	33
Drive handling	34
Grounding guidelines	35
Electrostatic discharge damage	35
Packaging and transporting guidelines	36
Workstation guidelines	36
Equipment guidelines	37
Removal and replacement procedures	38
Component replacement procedures	38
Keyboard/top cover	38
TouchPad board	43
Power button board	44
Speakers	45
RTC battery	46
Battery	47
WLAN module	49
WWAN module	51
Power connector cable	53
Connector board	54
Heat sink	55
System board	57
Display assembly	60
Using Setup Utility (BIOS)	68
Starting Setup Utility (BIOS)	68
Updating Setup Utility (BIOS)	68
Determining the BIOS version	68
Downloading a BIOS update	69
Synchronizing a tablet and keyboard (select products only)	70
Using HP PC Hardware Diagnostics (UEFI)	71
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	71
Specifications	73
Backing up, restoring, and recovering	74
Creating recovery media and backups	74
Creating HP Recovery media (select products only)	74
Using Windows tools	75
Restore and recovery	76
Recovering using HP Recovery Manager	76
What you need to know before you get started	76
Using the HP Recovery partition (select products only)	77
Using HP Recovery media to recover	77
Changing the computer boot order	78
Removing the HP Recovery partition (select products only)	79
Statement of Volatility	80
Non-volatile memory usage	82
Questions and answers	84
Power cord set requirements	86
Requirements for all countries	86
Requirements for specific countries and regions	86
Recycling	88

HP Stream 11-r000 Maintenance and Service Guide - Page 5

Table of contents

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