Section |
Page |
getting started guide |
1 |
getting started guide |
1 |
getting started guide |
1 |
hp Linux workstation x2100 |
1 |
Manufacturing Part Number: A7818-90015 |
1 |
Edition E0202 |
1 |
© Copyright 2002 |
1 |
© Copyright 2002 |
1 |
Hewlett-Packard Company |
1 |
legal notices |
2 |
legal notices |
2 |
Hewlett-Packard Co. |
3 |
Hewlett-Packard Co. |
3 |
Technical Computer Division |
3 |
3404 E. Harmony Rd. Fort Collins, CO 80525 |
3 |
preface |
7 |
preface |
7 |
important warnings |
7 |
important warnings |
7 |
avoiding electrical shocks |
7 |
avoiding electrical shocks |
7 |
WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable pa... |
7 |
removing and replacing the cover |
7 |
removing and replacing the cover |
7 |
WARNING For your safety, never remove the workstation cover without first disconnecting the power... |
7 |
safety information |
8 |
safety information |
8 |
WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, ... |
8 |
if you have a modem |
8 |
if you have a modem |
8 |
• Do not attempt to connect this product to the phone line during a lightning storm. Never instal... |
8 |
• Do not attempt to connect this product to the phone line during a lightning storm. Never instal... |
8 |
• Never touch or remove the communications board without first removing the connection to the tel... |
8 |
• Use minimum Nº 26 AWG wire for telephone cable. |
8 |
WARNING Some parts inside the computer may be hot, wait for them to cool down before touching them. |
8 |
avoiding static electricity |
9 |
avoiding static electricity |
9 |
CAUTION Static electricity can damage electronic components. Turn OFF all equipment before instal... |
9 |
information on ergonomic issues |
9 |
information on ergonomic issues |
9 |
recycling your workstation |
9 |
recycling your workstation |
9 |
finding information and help |
10 |
finding information and help |
10 |
<TABLE> |
10 |
<TABLE HEADING> |
10 |
<TABLE ROW> |
10 |
If you want... |
10 |
Refer to... |
10 |
<TABLE BODY> |
10 |
<TABLE ROW> |
10 |
To set up your computer |
10 |
• x2100 Installation Poster — shipped with the workstation, basic information only. |
10 |
• x2100 Installation Poster — shipped with the workstation, basic information only. |
10 |
• x2100 Installation Poster — shipped with the workstation, basic information only. |
10 |
• This manual — basic information only. |
10 |
<TABLE ROW> |
10 |
To troubleshoot your workstation, install accessories, find part numbers. |
10 |
• This manual — basic information only. |
10 |
• This manual — basic information only. |
10 |
• This manual — basic information only. |
10 |
• x2100 Technical Reference/Troubleshooting Manual-- complete information (web accessible, see be... |
10 |
<TABLE ROW> |
10 |
Support information |
10 |
www.hp.com/go/workstationsupport — downloadable documentation, drivers and utilities, service and... |
10 |
www.hp.com/go/workstationsupport |
10 |
<TABLE ROW> |
10 |
Warranty information |
10 |
This manual. See “Hardware Warranty” or “hp Software Limited Warranty” in Appendix A of this book. |
10 |
downloadable documentation from hp’s web site |
10 |
downloadable documentation from hp’s web site |
10 |
hp x2100 technical characteristics |
11 |
hp x2100 technical characteristics |
11 |
<TABLE> |
11 |
<TABLE BODY> |
11 |
<TABLE ROW> |
11 |
Characteristics |
11 |
hp x2100 workstation |
11 |
<TABLE ROW> |
11 |
Weight (configuration with one CD-ROM drive, excluding keyboard and display) |
11 |
14.4 kg (31.68 pounds) |
11 |
<TABLE ROW> |
11 |
Dimensions |
11 |
Width: 21.0cm (8.26in.) Height: 49.0cm (19.29in.) Depth: 47.0cm (18.50in.) |
11 |
<TABLE ROW> |
11 |
Footprint |
11 |
0.09 m2 (1.06 sq ft). |
11 |
<TABLE ROW> |
11 |
Acoustic noise emission (ISO7779) |
11 |
Sound power level |
11 |
<TABLE ROW> |
11 |
Power Supply |
11 |
100 - 127 VAC, 5.5 A |
11 |
<TABLE ROW> |
11 |
Power consumption |
11 |
25 W |
11 |
<TABLE ROW> |
11 |
Storage Humidity |
11 |
8% to 85% (relative) |
11 |
<TABLE ROW> |
11 |
Operating Temperature |
11 |
+10 C to +35 C (+40 F to +95F). |
11 |
NOTE Operating temperature and humidity ranges may vary depending on the mass storage devices ins... |
11 |
NOTE When the computer is turned off with the power button on the front panel, the power consumpt... |
11 |
1 setting up and using your workstation |
13 |
1 setting up and using your workstation |
13 |
setting up your x2100 workstation |
14 |
setting up your x2100 workstation |
14 |
WARNING If you have any doubt that you can lift the workstation or monitor safely, do not try to ... |
14 |
1. When you receive your workstation, verify that you have all of the components as shipped. |
14 |
1. When you receive your workstation, verify that you have all of the components as shipped. |
14 |
2. Place the workstation in an area with easily accessible power outlets and enough space for th... |
14 |
3. Position the workstation so that its rear connectors are easily accessible. |
14 |
installation tools |
14 |
installation tools |
14 |
connecting devices |
14 |
connecting devices |
14 |
Figure11 Location of Rear Panel Connectors |
15 |
Figure11 Location of Rear Panel Connectors |
15 |
<GRAPHIC> |
15 |
Figure12 Typical Connectors |
15 |
<GRAPHIC> |
16 |
connecting optional accessories |
16 |
WARNING When you start your system, the speaker and headphone volume is set to maximum. Always tu... |
16 |
NOTE Plugging in the speaker/headphone (lime green connector) will disable the Workstation’s inte... |
16 |
connecting the power cord |
16 |
connecting the power cord |
16 |
WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power co... |
16 |
1. Connect the power cords to the rear of the monitor and the computer. ( |
16 |
1. Connect the power cords to the rear of the monitor and the computer. ( |
16 |
2. Connect the monitor’s power cord and the computer’s power cord to a grounded outlet. |
16 |
selecting a monitor for your workstation |
17 |
selecting a monitor for your workstation |
17 |
Table 11 |
17 |
CAUTION To prevent possible damage to your monitor, make sure you select a monitor that supports ... |
17 |
<TABLE> |
17 |
Table11 Graphics Card Resolutions and Frequencies |
17 |
<TABLE HEADING> |
17 |
<TABLE ROW> |
17 |
Graphics Card |
17 |
Display Resolution |
17 |
Vertical Frequency (Hz) |
17 |
<TABLE BODY> |
17 |
<TABLE ROW> |
17 |
Matrox G450 |
17 |
640¥480 800¥600 1024¥768 1280¥1024 1600¥1200 1920¥1200 2048¥1536 |
17 |
60, 70, 72, 75, 85, 100, 120, 160, 200 60, 70, 72, 75, 85, 100, 120, 160, 200 60, 70, 72, 75, 85,... |
17 |
<TABLE ROW> |
17 |
nVidia Quadro2 EX |
17 |
640¥480 800¥600 1024¥768 1280¥1024 1600¥1200 1920¥1200 2048¥1536 |
17 |
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144... |
17 |
<TABLE ROW> |
18 |
nVidia Quadro2 Pro |
18 |
640¥480 800¥600 1024¥768 1280¥1024 1600¥1200 1920¥1200 2048¥1536 |
18 |
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144... |
18 |
<TABLE ROW> |
18 |
ATI Fire GL2 |
18 |
640¥480 800¥600 1024¥768 1280¥1024 1600¥1200 1920¥1200 |
18 |
60, 75, 85, 100 60, 75, 85, 100 60, 75, 85, 100 60, 75, 85, 100 60, 75, 85 60, 75, 76 |
18 |
<TABLE ROW> |
18 |
ATI Fire GL4 |
18 |
640¥480 800¥600 1024¥768 1280¥1024 1600¥1200 1920¥1200 2048¥1536 |
18 |
60, 75, 85, 100, 120 60, 75, 85, 100, 1203 60, 75, 85, 100, 1203 60, 75, 85, 100, 1203 60, 75, 85... |
18 |
starting and stopping your Linux workstation |
19 |
starting and stopping your Linux workstation |
19 |
starting your workstation for the first time |
19 |
starting your workstation for the first time |
19 |
initializing your software |
20 |
initializing your software |
20 |
NOTE Do NOT switch OFF the workstation while the software is being initialized—this could cause u... |
20 |
1. Turn on the display first, and then turn on the Linux workstation. |
20 |
1. Turn on the display first, and then turn on the Linux workstation. |
20 |
2. When the workstation is switched on, it performs a Power-On-Self-Test (POST). Press |
20 |
3. If you have set a password in the workstation’s |
20 |
stopping your Linux workstation |
20 |
stopping your Linux workstation |
20 |
setting hardware passwords in the hp setup program |
21 |
setting hardware passwords in the hp setup program |
21 |
to set a password |
21 |
to set a password |
21 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save ... |
21 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save ... |
21 |
2. Press |
21 |
3. Select the |
21 |
4. Select the |
21 |
5. Choose the Set Administrator or User Password setup item. You must enter your password twice. |
21 |
6. To save your changes and exit the Setup program, press |
21 |
if you forget your user password |
22 |
if you forget your user password |
22 |
1. Switch off the Workstation. |
22 |
1. Switch off the Workstation. |
22 |
2. Re-start the Workstation. If you are prompted for a password, enter the Administration passw... |
22 |
3. When Press F2 to Enter Setup appears, press the F2 key. |
22 |
4. Enter the Administrator password to access the Setup program. |
22 |
5. Go to the Security menu. |
22 |
6. Go to the Set User Password field and set a new User Password. This will replace the old pas... |
22 |
7. Press Esc or select Exit Menu to save the new password. and exit Setup. |
22 |
viewing your workstation configuration |
23 |
viewing your workstation configuration |
23 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save y... |
23 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save y... |
23 |
2. When the start-up logo appears on your display, press |
23 |
configuring your workstation |
24 |
configuring your workstation |
24 |
starting the hp Setup program |
24 |
starting the hp Setup program |
24 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save y... |
24 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save y... |
24 |
2. Press |
24 |
main menu |
24 |
main menu |
24 |
• The installed BIOS version |
24 |
• The installed BIOS version |
24 |
• Reset Configuration Data |
24 |
• System Time |
24 |
• System Date |
24 |
• Key Click |
24 |
• Key Auto-Repeat Speed |
24 |
• Delay Before Auto-Repeat |
24 |
• NumLock at Power-on |
24 |
advanced menu |
25 |
advanced menu |
25 |
• Configure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices |
25 |
• Configure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices |
25 |
• Enable floppy disk drives, IDE devices (Primary and Secondary) |
25 |
• Workstation Devices. |
25 |
security menu |
25 |
security menu |
25 |
boot menu |
25 |
boot menu |
25 |
power menu |
25 |
power menu |
25 |
using power management |
26 |
using power management |
26 |
software and driver availability |
26 |
software and driver availability |
26 |
working in comfort and safety |
27 |
working in comfort and safety |
27 |
preparing your work environment |
27 |
preparing your work environment |
27 |
• Work Surface Height |
27 |
• Work Surface Height |
27 |
• Work Surface Height |
27 |
• Chair |
27 |
• Chair |
27 |
• Monitor |
27 |
• Monitor |
27 |
• Work Surface Arrangement |
27 |
• Work Surface Arrangement |
27 |
CAUTION Various aspects of using mice, keyboards and other input devices may increase your risk o... |
28 |
your work posture |
28 |
your work posture |
28 |
• Head |
28 |
• Head |
28 |
• Head |
28 |
• Back |
28 |
• Back |
28 |
• Arms |
28 |
• Arms |
28 |
• Hands, Wrists, Forearms |
28 |
• Hands, Wrists, Forearms |
28 |
• Legs |
28 |
• Legs |
28 |
• Feet |
29 |
• Feet |
29 |
additional ergonomic issues |
29 |
additional ergonomic issues |
29 |
• Look away from the screen from time-to-time to help reduce eyestrain. Focus on distant objects ... |
29 |
• Look away from the screen from time-to-time to help reduce eyestrain. Focus on distant objects ... |
29 |
• Remember to occasionally shift position and move your body. Keeping your body in one position f... |
29 |
• Changing tasks frequently will help prevent muscle stiffness. Examples: alternating between key... |
29 |
• Discomfort may be alleviated by using alternative ergonomic designs and accessories such as erg... |
29 |
additional system information and help |
30 |
additional system information and help |
30 |
<GRAPHIC> |
30 |
2 Linux system setup and recovery |
31 |
2 Linux system setup and recovery |
31 |
configuring your Linux workstation |
32 |
configuring your Linux workstation |
32 |
NOTE You cannot re-run the Linux Setup Tool. |
32 |
<GRAPHIC> |
33 |
setting the root password |
33 |
setting the root password |
33 |
<GRAPHIC> |
33 |
CAUTION Do not click on the |
33 |
NOTE Write your password down and keep it in a secure place. If you forget it, you will not be ab... |
33 |
changing boot/network parameters |
34 |
changing boot/network parameters |
34 |
<GRAPHIC> |
34 |
1. Static boot protocol |
34 |
1. Static boot protocol |
34 |
2. DHCP boot protocol |
35 |
3. BOOTP boot protocol |
35 |
CAUTION Do not click on the |
35 |
setting up network authorization parameters |
36 |
setting up network authorization parameters |
36 |
<GRAPHIC> |
36 |
CAUTION Do not click on the |
36 |
Xserver parameters |
37 |
Xserver parameters |
37 |
<GRAPHIC> |
37 |
CAUTION Do not click on the |
37 |
Domain Name Server (DNS) parameters configuration |
38 |
Domain Name Server (DNS) parameters configuration |
38 |
<GRAPHIC> |
38 |
CAUTION Do not click on the |
39 |
system time, timezone and date parameters |
39 |
system time, timezone and date parameters |
39 |
time zone |
39 |
time zone |
39 |
CAUTION Do not click on the |
40 |
setting keyboard language (required) |
40 |
setting keyboard language (required) |
40 |
<GRAPHIC> |
40 |
CAUTION Do not click on the |
41 |
Netscape preferences |
42 |
Netscape preferences |
42 |
<GRAPHIC> |
42 |
CAUTION Do not click on the |
42 |
summary |
43 |
summary |
43 |
<GRAPHIC> |
43 |
NOTE The system will not let you exit until you have set the root password. |
43 |
recovering your Linux system |
44 |
recovering your Linux system |
44 |
the Linux rescue mode |
44 |
the Linux rescue mode |
44 |
booting your system in rescue mode |
44 |
booting your system in rescue mode |
44 |
1. By booting your system from the diskette or CD-ROM that came with your Red Hat Linux boxed set. |
44 |
1. By booting your system from the diskette or CD-ROM that came with your Red Hat Linux boxed set. |
44 |
2. By booting from a network or PCMCIA boot diskette. These methods assume your network connect... |
44 |
bash# |
44 |
<TABLE> |
45 |
Table21 Linux Commands (Continued) |
45 |
<TABLE BODY> |
45 |
<TABLE ROW> |
45 |
anaconda |
45 |
anaconda |
45 |
gzip |
45 |
gzip |
45 |
mke2fs.ext2 |
45 |
mke2fs.ext2 |
45 |
ps |
45 |
ps |
45 |
<TABLE ROW> |
45 |
badblocks |
45 |
badblocks |
45 |
head |
45 |
head |
45 |
mknod |
45 |
mknod |
45 |
python |
45 |
python |
45 |
<TABLE ROW> |
45 |
bash |
45 |
bash |
45 |
hwclock |
45 |
hwclock |
45 |
mkraid |
45 |
mkraid |
45 |
python1.5 |
45 |
python1.5 |
45 |
<TABLE ROW> |
45 |
cat |
45 |
cat |
45 |
ifconfig |
45 |
ifconfig |
45 |
mkswap |
45 |
mkswap |
45 |
raidstart |
45 |
raidstart |
45 |
<TABLE ROW> |
45 |
chatter |
45 |
chatter |
45 |
init |
45 |
init |
45 |
mlabel |
45 |
mlabel |
45 |
raidstop |
45 |
raidstop |
45 |
<TABLE ROW> |
45 |
chmod |
45 |
chmod |
45 |
insmod |
45 |
insmod |
45 |
mmd |
45 |
mmd |
45 |
rcp |
45 |
rcp |
45 |
<TABLE ROW> |
45 |
chroot |
45 |
chroot |
45 |
less |
45 |
less |
45 |
mmount |
45 |
mmount |
45 |
rlogin |
45 |
rlogin |
45 |
<TABLE ROW> |
45 |
clock |
45 |
clock |
45 |
ln |
45 |
ln |
45 |
mmove |
45 |
mmove |
45 |
rm |
45 |
rm |
45 |
<TABLE ROW> |
45 |
collage |
45 |
collage |
45 |
loader |
45 |
loader |
45 |
modprobe |
45 |
modprobe |
45 |
rmmod |
45 |
rmmod |
45 |
<TABLE ROW> |
45 |
cp |
45 |
cp |
45 |
ls |
45 |
ls |
45 |
mount |
45 |
mount |
45 |
route |
45 |
route |
45 |
<TABLE ROW> |
45 |
cpio |
45 |
cpio |
45 |
lsattr |
45 |
lsattr |
45 |
mpartition |
45 |
mpartition |
45 |
rpm |
45 |
rpm |
45 |
<TABLE ROW> |
45 |
dd |
45 |
dd |
45 |
lsmod |
45 |
lsmod |
45 |
mrd |
45 |
mrd |
45 |
rsh |
45 |
rsh |
45 |
<TABLE ROW> |
45 |
ddcprobe |
45 |
ddcprobe |
45 |
mattrib |
45 |
mattrib |
45 |
mread |
45 |
mread |
45 |
sed |
45 |
sed |
45 |
<TABLE ROW> |
45 |
depmode |
45 |
depmode |
45 |
mbadblocks |
45 |
mbadblocks |
45 |
mren |
45 |
mren |
45 |
sh |
45 |
sh |
45 |
<TABLE ROW> |
45 |
df |
45 |
df |
45 |
mcd |
45 |
mcd |
45 |
mshowfat |
45 |
mshowfat |
45 |
sync |
45 |
sync |
45 |
<TABLE ROW> |
45 |
e2fsck |
45 |
e2fsck |
45 |
mcopy |
45 |
mcopy |
45 |
mt |
45 |
mt |
45 |
tac |
45 |
tac |
45 |
<TABLE ROW> |
45 |
fdisk |
45 |
fdisk |
45 |
mdel |
45 |
mdel |
45 |
mtools |
45 |
mtools |
45 |
tail |
45 |
tail |
45 |
<TABLE ROW> |
45 |
fsck |
45 |
fsck |
45 |
mdeltree |
45 |
mdeltree |
45 |
mtype |
45 |
mtype |
45 |
tar |
45 |
tar |
45 |
<TABLE ROW> |
45 |
fsck.ext2 |
45 |
fsck.ext2 |
45 |
mdir |
45 |
mdir |
45 |
mv |
45 |
touch |
45 |
touch |
45 |
<TABLE ROW> |
45 |
ftp |
45 |
ftp |
45 |
mdu |
45 |
mdu |
45 |
mzip |
45 |
mzip |
45 |
traceroute |
45 |
traceroute |
45 |
<TABLE ROW> |
45 |
genhdlist |
45 |
genhdlist |
45 |
mformat |
45 |
mformat |
45 |
open |
45 |
open |
45 |
umount |
45 |
umount |
45 |
<TABLE ROW> |
45 |
gnome-pty-helper |
45 |
gnome-pty-helper |
45 |
minfo |
45 |
minfo |
45 |
pico |
45 |
pico |
45 |
uncpio |
45 |
uncpio |
45 |
<TABLE ROW> |
45 |
grep |
45 |
grep |
45 |
mkdir |
45 |
mkdir |
45 |
ping |
45 |
ping |
45 |
uniq |
45 |
uniq |
45 |
<TABLE ROW> |
46 |
gunzip |
46 |
gunzip |
46 |
mke2fs |
46 |
mke2fs |
46 |
probe |
46 |
probe |
46 |
zcat |
46 |
zcat |
46 |
NOTE The |
46 |
mount -t ext2 /dev/hda5 /foo |
46 |
booting single user mode directly |
46 |
booting single user mode directly |
46 |
LILO boot: linux single |
46 |
LILO boot: linux emergency |
46 |
3 troubleshooting your workstation |
47 |
3 troubleshooting your workstation |
47 |
solving hardware problems |
48 |
solving hardware problems |
48 |
<TABLE> |
48 |
Table31 Your Workstation Does Not Start Properly |
48 |
<TABLE BODY> |
48 |
<TABLE ROW> |
48 |
The Workstation doesn’t power on. |
48 |
The Workstation doesn’t power on. |
48 |
<TABLE ROW> |
48 |
Make sure... |
48 |
Make sure... |
48 |
How |
48 |
How |
48 |
<TABLE ROW> |
48 |
The workstation’s power cord is properly connected. |
48 |
Connect the power cord to a working power outlet and to the rear of the workstation. |
48 |
<TABLE ROW> |
48 |
There is a buzzing noise. |
48 |
There is a buzzing noise |
48 |
<TABLE ROW> |
48 |
A beep code when the workstation starts up means that there is a configuration problem. |
48 |
<TABLE ROW> |
48 |
Make sure... |
48 |
Make sure... |
48 |
How |
48 |
How |
48 |
<TABLE ROW> |
48 |
This is the pre-boot diagnostics capability feature. It detects problems with your workstation. |
48 |
1. Count the number of beeps after the buzzer (refer to the section “pre-boot diagnostics audio ... |
48 |
1. Count the number of beeps after the buzzer (refer to the section “pre-boot diagnostics audio ... |
48 |
1. Count the number of beeps after the buzzer (refer to the section “pre-boot diagnostics audio ... |
48 |
2. Contact HP Support (refer to |
48 |
<TABLE ROW> |
48 |
If you still have a problem, run HP e-Diagtools or Diagtools (refer to page 54). |
48 |
<TABLE ROW> |
48 |
There is no image during boot and the screen is blank. |
48 |
<TABLE ROW> |
48 |
Make sure... |
48 |
Make sure... |
48 |
How |
48 |
How |
48 |
<TABLE ROW> |
48 |
The line voltage switch, located on the back of your workstation, is set to 115. |
48 |
See the section “screen is blank because the system failed to boot” in this chapter. |
48 |
<TABLE ROW> |
48 |
If the Workstation starts and you still have a problem, run HP e-Diagtools (refer to page 54). |
48 |
<TABLE> |
49 |
Table32 Your Workstation Has a Hardware Problem (Continued) |
49 |
<TABLE BODY> |
49 |
<TABLE ROW> |
49 |
The keyboard doesn’t work. |
49 |
The keyboard doesn’t work. |
49 |
<TABLE ROW> |
49 |
Make sure... |
49 |
Make sure... |
49 |
How |
49 |
How |
49 |
<TABLE ROW> |
49 |
The keyboard cable is correctly connected. |
49 |
Plug the cable into the correct connector on the back of the workstation. Color coding is used fo... |
49 |
<TABLE ROW> |
49 |
The keyboard is free of debris. |
49 |
Check all keys are at the same height, and none are stuck down. |
49 |
<TABLE ROW> |
49 |
The keyboard itself is not defective. |
49 |
Either replace the keyboard by a known working unit or try the keyboard with another workstation. |
49 |
<TABLE ROW> |
49 |
You are using the correct driver. The correct driver is pre-installed on all Linux systems. For o... |
49 |
Download the latest driver from HP’s Web at: www.hp.com/go/workstationsupport |
49 |
<TABLE ROW> |
49 |
You are using the latest BIOS. |
49 |
Download the latest BIOS from HP’s Web at: www.hp.com/go/workstationsupport |
49 |
<TABLE ROW> |
49 |
The monitor doesn’t work. |
49 |
The monitor doesn’t work. |
49 |
<TABLE ROW> |
49 |
The workstation’s power indicator light works but the monitor remains blank |
49 |
<TABLE ROW> |
49 |
Make sure... |
49 |
Make sure... |
49 |
How |
49 |
How |
49 |
<TABLE ROW> |
49 |
The monitor is switched ON (LED is on). |
49 |
Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking). |
49 |
<TABLE ROW> |
49 |
The monitor’s power cord is correctly connected. |
49 |
Connect the power cord – ensure it is plugged into a working grounded power outlet and into the m... |
49 |
<TABLE ROW> |
50 |
The graphics card is installed and the monitor (video) cable is correctly connected. |
50 |
Connect the monitor (video) cable – ensure it is properly connected to both the workstation and t... |
50 |
<TABLE ROW> |
50 |
The monitor’s brightness and contrast settings are correctly set. |
50 |
Check the settings using the monitor’s OSD (on-screen display) or using controls on the front of ... |
50 |
<TABLE ROW> |
50 |
There is an image during boot but then the screen goes blank. |
50 |
<TABLE ROW> |
50 |
Make sure... |
50 |
Make sure... |
50 |
How |
50 |
How |
50 |
<TABLE ROW> |
50 |
The monitor settings in your Workstation are compatible with your monitor. |
50 |
Switch to a text console by pressing Ctrl-Alt-F1. Log in as root and check that the “Monitor” sec... |
50 |
<TABLE ROW> |
50 |
If the Workstation starts and you still have a problem, run HP e-Diagtools (refer to page 54). |
50 |
<TABLE ROW> |
50 |
The mouse doesn’t work. |
50 |
The mouse doesn’t work. |
50 |
<TABLE ROW> |
50 |
Make sure... |
50 |
Make sure... |
50 |
How |
50 |
How |
50 |
<TABLE ROW> |
50 |
The mouse cable is correctly connected. |
50 |
1. Switch off the workstation (not necessary with a USB mouse). |
50 |
1. Switch off the workstation (not necessary with a USB mouse). |
50 |
1. Switch off the workstation (not necessary with a USB mouse). |
50 |
2. Plug the cable into the correct connector on the back of the workstation (color coding is use... |
50 |
3. Switch on the workstation. |
50 |
<TABLE ROW> |
51 |
You are using the correct driver. If you are using HP’s enhanced mouse, ensure that the correct d... |
51 |
Download the latest driver from HP’s Web at: |
51 |
www.hp.com/go/workstationsupport |
51 |
<TABLE ROW> |
51 |
You are using the latest BIOS |
51 |
Download the latest BIOS from HP’s Web at: |
51 |
www.hp.com/go/workstationsupport |
51 |
<TABLE ROW> |
51 |
The mouse is clean. |
51 |
Clean the mouse ball as shown below. |
51 |
<TABLE ROW> |
51 |
The mouse itself is not defective. |
51 |
Replace the mouse with a unit that is known to work or try the mouse with another workstation. |
51 |
<TABLE ROW> |
51 |
If the workstation starts but you still have a problem, run HP e-Diagtools (refer to page 54). |
51 |
<TABLE ROW> |
51 |
Your Workstation has no sound. |
51 |
Your Workstation has no sound. |
51 |
<TABLE ROW> |
51 |
Check that... |
51 |
Check that... |
51 |
How |
51 |
How |
51 |
<TABLE ROW> |
51 |
The lime green Speaker/Headphone connector is plugged into the multi-media keyboard. |
51 |
Either disconnect the lime green connector to activate the internal speaker or plug-in headphones... |
51 |
troubleshooting tips: |
52 |
troubleshooting tips: |
52 |
• Restart your workstation and see if the problem recurs. |
52 |
• Restart your workstation and see if the problem recurs. |
52 |
• Run HP eDiagtools. You can create a hardware profile of your Workstation (Support Ticket) that... |
52 |
• Visit the HP Support web site |
52 |
• Update your Workstation’s BIOS. The latest BIOS for your Workstation and instructions on updati... |
52 |
• Record the details of the problem so that you can describe it accurately. |
52 |
• Think of anything you may have done recently before you first experienced the problem. |
52 |
• If possible, have your system up and running and close by when you call HP Support. |
52 |
• We recommend you contact your HP dealer, or contact HP Support outside of peak times (mid-morni... |
52 |
if you lose the key |
52 |
if you lose the key |
52 |
need more help? |
52 |
need more help? |
52 |
pre-boot diagnostics audio signal |
53 |
pre-boot diagnostics audio signal |
53 |
<TABLE> |
53 |
<TABLE BODY> |
53 |
<TABLE ROW> |
53 |
Number of Beeps |
53 |
Meaning |
53 |
<TABLE ROW> |
53 |
1 |
53 |
Processor absent, not correctly connected or ZIF socket not closed |
53 |
<TABLE ROW> |
53 |
2 |
53 |
Power supply is in protected mode |
53 |
<TABLE ROW> |
53 |
3 |
53 |
No memory, bad memory modules, incompatible memory module |
53 |
<TABLE ROW> |
53 |
4 |
53 |
Graphics card problem |
53 |
<TABLE ROW> |
53 |
5 |
53 |
PnP/Workstation initialization problem |
53 |
<TABLE ROW> |
53 |
6 |
53 |
Corrupted BIOS. You need to activate crisis recovery procedure |
53 |
<TABLE ROW> |
53 |
7 |
53 |
Defective system board |
53 |
if you miss the beep code |
53 |
if you miss the beep code |
53 |
hp Diagtools hardware diagnostics |
54 |
hp Diagtools hardware diagnostics |
54 |
NOTE Run e-Diagtools before contacting HP for Warranty service. This is to obtain information tha... |
54 |
• Check the hardware configuration and verify that it is functioning correctly. |
54 |
• Check the hardware configuration and verify that it is functioning correctly. |
54 |
• Test individual hardware components. |
54 |
• Diagnose hardware-related problems. |
54 |
• Obtain a complete hardware configuration. |
54 |
• Provide precise information to an HP support agent so they can solve problems quickly and effec... |
54 |
www.hp.com/go/workstationsupport |
54 |
obtaining e-Diagtools |
54 |
obtaining e-Diagtools |
54 |
• The Utility Partition pre-installed on your hard disk drive (recommended) |
54 |
• The Utility Partition pre-installed on your hard disk drive (recommended) |
54 |
• The CD-ROM that came with your Workstation: |
54 |
— Recovery CD-ROM |
54 |
— Recovery CD-ROM |
54 |
— Recovery CD-ROM |
54 |
• Support web site: |
54 |
starting e-Diagtools from the utility partition |
55 |
starting e-Diagtools from the utility partition |
55 |
NOTE This method will only work if the diagnostics partition on your hard disk drive is intact. |
55 |
1. Restart your workstation and select “ |
55 |
1. Restart your workstation and select “ |
55 |
2. In the menu, select the option to run e-Diagtools hardware diagnostics. |
55 |
starting e-Diagtools from the CD-ROM |
55 |
starting e-Diagtools from the CD-ROM |
55 |
1. Insert the e-Diagtools CD-ROM in the CD-ROM drive. |
55 |
1. Insert the e-Diagtools CD-ROM in the CD-ROM drive. |
55 |
2. Restart the workstation. |
55 |
3. Select the option to run the hardware diagnostics. |
55 |
NOTE If you are unable to boot from your CD-ROM drive, restart your workstation and press |
55 |
running hp eDiagTools |
55 |
running hp eDiagTools |
55 |
• The workstation model must match the CD-ROM (the CD-ROM is locked to a specific workstation mod... |
55 |
• The workstation model must match the CD-ROM (the CD-ROM is locked to a specific workstation mod... |
55 |
• CD-ROM drive has been configured to boot before the hard disk drive. |
55 |
producing a support ticket |
56 |
producing a support ticket |
56 |
hp customer care center phone numbers |
57 |
hp customer care center phone numbers |
57 |
A warranty and regulatory information |
59 |
A warranty and regulatory information |
59 |
Declaration of conformity |
60 |
<TABLE> |
60 |
<TABLE HEADING> |
60 |
<TABLE ROW> |
60 |
Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 |
60 |
<TABLE BODY> |
60 |
<TABLE ROW> |
60 |
Manufacturer:Hewlett-Packard Company ... |
60 |
Manufacturer |
60 |
conforms to the following specifications: |
60 |
Safety |
60 |
Safety |
60 |
Safety |
60 |
IEC 950:1991+A1+A2+A3+A4+A11/EN 60950:1992+A1+A2+A3+A4+A11 IEC 60825-1:1993/EN60825-1:1994+A11 Cl... |
60 |
EMC |
60 |
EMC |
60 |
CISPR 11: 1997 / EN 55011: 1991 Class A CISPR 22: 1993 +A1+A2 / EN 55022: 1994+A1+A2 Class A EN 5... |
60 |
and is certified by: |
60 |
and is certified by: |
60 |
and is certified by: |
60 |
and is certified by: |
60 |
UL Listed to UL1950, 2nd edition, File E146385 cUL Listed to CSA 22.2 No. 950-M93 TUV Certified t... |
60 |
supplementary information: |
60 |
regulatory information |
61 |
regulatory information |
61 |
FCC (for USA only) |
61 |
FCC (for USA only) |
61 |
<GRAPHIC> |
63 |
<GRAPHIC> |
64 |
hp hardware warranty |
64 |
three year limited hardware warranty |
64 |
three year limited hardware warranty |
64 |
limitation of warranty |
65 |
limitation of warranty |
65 |
limitation of liability and remedies |
66 |
limitation of liability and remedies |
66 |
obtaining on-site warranty service |
66 |
obtaining on-site warranty service |
66 |
customer responsibilities |
67 |
customer responsibilities |
67 |
obtaining parts warranty service |
68 |
obtaining parts warranty service |
68 |
hp telephone support services |
68 |
hp telephone support services |
68 |
hp software limited warranty |
69 |