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Connect the Power Cords

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WARNING Setting Up and Using Your Workstation Setting Up Your Workstation Connect the Power Cords For your safety, always connect equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards. You disconnect the Workstation from the power by removing the power cord from the power outlet. This means the equipment must be located close to an easily accessible power outlet. 1. Connect the power cords to the rear of the monitor and the Workstation. 2. Connect the both power cords to a grounded outlet. Chapter 1 13

Section	Page
Getting Started Guide	3
Getting Started Guide	3
Getting Started Guide	3
HP x4000 Workstation	3
Manufacturing Part Number: A6068-90000	3
Edition E0501	3
© Copyright 2001	3
© Copyright 2001	3
Hewlett-Packard Company	3
Legal Notices	4
Legal Notices	4
The information contained in this document is subject to change without notice.	4
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not li...	4
Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment...	4
This document contains proprietary information that is protected by copyright. All rights are res...	4
Adaptec® is a registered trademark of Adaptec, Inc. Adobe and Acrobat are trademarks of Adobe Sys...	4
Matrox® is a registered trademark of Matrox Electronic Systems Ltd. Microsoft®, Windows®, MS-DOS®...	4
HEWLETT-PACKARD COMPANY 3000 Hanover Street Palo Alto, California 94304 U.S.A.	4
Printing History	4
The manual printing date and part number indicate its current edition. The printing date will cha...	4
Manual updates may be issued between editions to correct errors or document product changes. To e...	4
First Edition: May 2001	4
Printing Division:	4
Hewlett-Packard Co.	4
Hewlett-Packard Co.	4
Technical Computer Division	4
3404 E. Harmony Rd. Fort Collins, CO 80525	4
Important Safety Information	7
Important Safety Information	7
If you have any doubt that you can lift the computer or display safely, do not try to move it wit...	7
For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord ...	7
For your safety, never remove your Workstation’s cover without first removing the power cord from...	7
WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable pa...	7
WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable pa...	7
This product is a class I laser product. To avoid electrical shock and harm to your eyes by laser...	7
Important Ergonomic Information	7
Important Ergonomic Information	7
It is strongly recommended that you read the ergonomics information before using your Workstation...	7
Getting Help	8
Getting Help	8
Printed Documentation	8
Printed Documentation	8
This x4000 Getting Started Guide is the only printed documentation included with your Workstation...	8
Downloading Documentation from HP’s Web Site	8
Downloading Documentation from HP’s Web Site	8
The HP Workstation web site (	8
The web accessible documentation includes the x4000 Technical Reference/Troubleshooting Guide. T...	8
Additional Web Sites	8
Additional Web Sites	8
• www.hp.com/workstations/support	8
• www.hp.com/workstations/support	8
• www.hp.com/workstations/support	8
• www.hp.com/workstations/support	8
• www.hp.com/toptools	8
• www.hp.com/toptools	8
• www.hp.com/toptools	8
• www.hp.com/ergo	8
• www.hp.com/ergo	8
• www.hp.com/ergo	8
Contacting Customer Service	8
Contacting Customer Service	8
Refer to	8
1 Setting Up and Using Your Workstation	9
1 Setting Up and Using Your Workstation	9
Setting Up Your Workstation	10
Setting Up Your Workstation	10
WARNING If you have any doubt that you can lift the Workstation and monitor safely, do not try to...	10
WARNING If you have any doubt that you can lift the Workstation and monitor safely, do not try to...	10
The following topics explain how to set up your x4000 Workstation. Some steps may not apply to yo...	10
• “Prepare your Workspace” on page8	10
• “Prepare your Workspace” on page8	10
• “Prepare your Workspace” on page8	10
• “Install Your Graphics Card” on page9	10
• “Install Your Graphics Card” on page9	10
• “Connect the Components” on page9	10
• “Connect the Components” on page9	10
• “Connect the Audio Accessories” on page11	10
• “Connect the Audio Accessories” on page11	10
• “Connect to a Network (LAN)” on page11	10
• “Connect to a Network (LAN)” on page11	10
• “Load the Software Applications for Your CD-RW” on page12	10
• “Load the Software Applications for Your CD-RW” on page12	10
• “Load the Software Applications for Your CD-RW” on page12	10
• “Connect the Power Cords” on page13	10
• “Connect the Power Cords” on page13	10
Prepare your Workspace	10
Prepare your Workspace	10
1. Unpack all of the components.	10
1. Unpack all of the components.	10
1. Unpack all of the components.	10
2. Place the monitor on a sturdy desk with easily accessible power outlets and enough space for t...	10
2. Place the monitor on a sturdy desk with easily accessible power outlets and enough space for t...	10
3. Position the Workstation on a sturdy desk or the floor with the rear connectors easily accessi...	10
3. Position the Workstation on a sturdy desk or the floor with the rear connectors easily accessi...	10
Installation Tools	10
Installation Tools	10
No tools are required to set up your Workstation unless you are installing a graphics card. If yo...	10
Install Your Graphics Card	11
Install Your Graphics Card	11
If your Workstation did not ship with a graphics card already installed, you must install the gra...	11
Connect the Components	11
Connect the Components	11
Before connecting any cords or cables to your Workstation, please read	11
Figure 11 on page10	11
Figure 11 on page10	11
1. Connect the mouse.	11
1. Connect the mouse.	11
2. Connect the monitor to the 15-pin display connector and tighten the attachment screws.	11
3. Connect the three HP Multimedia Keyboard cables:	11
4. If you have a printer, connect your printer cable and tighten the attachment screws.	11
5. If you have any serial devices, connect them to serial port A or B.	11
NOTE Use the Universal Serial Bus (USB) connectors for USB accessories. The x4000 Workstation doe...	12
NOTE Use the Universal Serial Bus (USB) connectors for USB accessories. The x4000 Workstation doe...	12
Figure11 Location of Rear Panel Connectors	12
Figure11 Location of Rear Panel Connectors	12
Figure11 Location of Rear Panel Connectors	12
<GRAPHIC>	13
Connect the Audio Accessories	13
Connect the microphone and headphones (or amplified speakers) to the HP Multimedia keyboard as sh...	13
WARNING Listening to loud sounds for prolonged periods of time may permanently damage your hearing.	13
WARNING Listening to loud sounds for prolonged periods of time may permanently damage your hearing.	13
NOTE The internal speaker is deactivated when you use the output line jack on the rear of the Wor...	13
NOTE The internal speaker is deactivated when you use the output line jack on the rear of the Wor...	13
Figure12 Connecting Audio Accessories	13
Figure12 Connecting Audio Accessories	13
<GRAPHIC>	13
Connect to a Network (LAN)	13
Your Workstation’s 10BT/100TX LAN auto-sensing interface adapter supports both 10Mbit/s and 100 M...	13
Connect the network cable to the LAN connector shown in	13
Load the Software Applications for Your CD-RW	14
Load the Software Applications for Your CD-RW	14
If you have a CD-RW in your Workstation, you must install both the Direct CD and Easy CD Creator ...	14
To install these applications:	14
1. Put the	14
1. Put the	14
1. Put the	14
2. When the installation window appears, a dialog box prompts you to select your language. Select...	14
2. When the installation window appears, a dialog box prompts you to select your language. Select...	14
3. Select one of these choices and follow the on-screen directions for installation:	14
3. Select one of these choices and follow the on-screen directions for installation:	14
• Easy CD Creator	14
• Easy CD Creator	14
• Easy CD Creator	14
• Easy CD Creator	14
• Direct CD	14
• Direct CD	14
• Direct CD	14
4. When the installation wizard returns, you must restart your system before installation is comp...	14
4. When the installation wizard returns, you must restart your system before installation is comp...	14
Repeat these instructions to install the second application.	14
NOTE If you do not install both Easy CD Creator and Direct CD, you can only use the CD-RW drive’s...	14
NOTE If you do not install both Easy CD Creator and Direct CD, you can only use the CD-RW drive’s...	14
Connect the Power Cords	15
Connect the Power Cords	15
WARNING For your safety, always connect equipment to a grounded wall outlet. Always use a power c...	15
WARNING For your safety, always connect equipment to a grounded wall outlet. Always use a power c...	15
1. Connect the power cords to the rear of the monitor and the Workstation.	15
1. Connect the power cords to the rear of the monitor and the Workstation.	15
1. Connect the power cords to the rear of the monitor and the Workstation.	15
2. Connect the both power cords to a grounded outlet.	15
2. Connect the both power cords to a grounded outlet.	15
Using Your x4000 Workstation	16
Using Your x4000 Workstation	16
Understanding the Control Panel	16
Understanding the Control Panel	16
The hardware control panel, located on the front of the Workstation, is shown in	16
Figure13 Hardware Control Panel	16
Figure13 Hardware Control Panel	16
Figure13 Hardware Control Panel	16
<GRAPHIC>	16
• Power On/Off button: Press this button to start the Workstation. You can also wake the Workstat...	16
• Power LED:	16
• Reset button: Press this button to re-initialize all the hardware without cycling power to the ...	16
• Hard Disk Activity LED — This light flickers when your hard disk is being accessed.	17
• Network Activity LED — This light flickers anytime the workstation is connected to the network ...	17
• Diag LEDs — These four LEDs can be off, green, yellow, or red. The color pattern lets you diagn...	17
Starting and Shutting Down Your Workstation	17
Starting and Shutting Down Your Workstation	17
Your Workstation has Windows 2000 Professional pre-installed. It is initialized the first time yo...	17
NOTE Both Windows 2000 Professional and Windows NT 4.0 operating systems are included on the	17
NOTE Both Windows 2000 Professional and Windows NT 4.0 operating systems are included on the	17
Starting Your Workstation for the First Time	17
Starting Your Workstation for the First Time	17
1. Switch on the monitor.	17
1. Switch on the monitor.	17
1. Switch on the monitor.	17
2. Press the power button on the control panel. When you start your Workstation:	17
2. Press the power button on the control panel. When you start your Workstation:	17
3. Answer the operating system setup questions:	18
3. Answer the operating system setup questions:	18
4. When prompted, click	18
4. When prompted, click	18
Creating an Emergency Repair Disk	18
Creating an Emergency Repair Disk	18
It is very important to create an Emergency Repair Disk for the operating system. Use new diskett...	18
For more information on how to create these diskettes, refer to the operating system documentation.	18
Shutting Down Your Workstation	18
Shutting Down Your Workstation	18
CAUTION Always power off through the operating system. Do not power off using the power button or...	18
CAUTION Always power off through the operating system. Do not power off using the power button or...	18
To shut down your Workstation:	18
Using Your HP Multimedia Keyboard	19
Using Your HP Multimedia Keyboard	19
WARNING Improper and prolonged use of keyboards and input devices can cause repetitive strain inj...	19
WARNING Improper and prolonged use of keyboards and input devices can cause repetitive strain inj...	19
Your HP Workstation may have come with an HP Multimedia keyboard, shown in	19
The HP Multimedia keyboard includes soft keys that let you:	19
• Display and configure the actions assigned to keys.	19
• Display and configure the actions assigned to keys.	19
• Display and configure the actions assigned to keys.	19
• Perform one-touch shortcuts to start applications, open files, or open web sites on the Internet.	19
• Perform one-touch shortcuts to start applications, open files, or open web sites on the Internet.	19
• Launch the Internet browser supplied with your system.	19
• Launch the Internet browser supplied with your system.	19
• Lock or suspend your Workstation.	19
• Lock or suspend your Workstation.	19
• Access HP TopTools and customer information.	19
• Access HP TopTools and customer information.	19
• Mute or adjust the volume of the audio system.	19
• Mute or adjust the volume of the audio system.	19
If you connect headphones (or speakers) and microphone directly to the keyboard, the headphone an...	19
NOTE The internal speaker is deactivated when you use the output line jack on the rear of the Wor...	19
NOTE The internal speaker is deactivated when you use the output line jack on the rear of the Wor...	19
Figure14 HP Multimedia Keyboard	20
Figure14 HP Multimedia Keyboard	20
<GRAPHIC>	20
• HP TopTools opens the HP TopTools PC management tool if you have this loaded on your Workstatio...	20
• Internet starts your Internet browser.	20
• Menu displays the current soft key assignments for the HP Multimedia keyboard. Follow the on-sc...	20
• Lock/Suspend lets you lock the front panel or launch the screen saver. Configure the action of ...	20
• HP Customer Information accesses the HP Customer Information html page. This page provides link...	20
• Mute and Volume mutes the audio (or restores the audio if it has been previously muted) and con...	20
• Shortcut starts applications, opens documents, or opens URLs on the Internet. To assign actions...	20
Viewing Your Workstation Configuration	21
Viewing Your Workstation Configuration	21
The Summary screen gives you a summary of the current configuration of your Workstation (BIOS ver...	21
You should check the configuration of your Workstation when you first use it and each time you in...	21
To check the configuration:	21
1. Shut down your Workstation as described in	21
1. Shut down your Workstation as described in	21
1. Shut down your Workstation as described in	21
2. Restart your Workstation.	21
3. When the start-up logo appears on your display, press	21
3. When the start-up logo appears on your display, press	21
Configuring Your Workstation	21
Configuring Your Workstation	21
The Setup program lets you configure your Workstation. You can:	21
HP recommends you note any changes you make to the system setup for later reference.	21
Starting the HP Setup Program	21
Starting the HP Setup Program	21
To start the Setup program:	21
1. Start your Workstation. If your Workstation is already up, restart it.	21
1. Start your Workstation. If your Workstation is already up, restart it.	21
1. Start your Workstation. If your Workstation is already up, restart it.	21
2. Press	21
2. Press	21
The opening screen of the Workstation’s Setup program is displayed. The Main Menu presents a list...	21
A band along the top of the screen offers a list of menus. Select one of the following menus by u...	22
A band along the bottom of the screen gives instructions on using the keyboard-driven menus.	22
Main Menu	22
Main Menu	22
In the Main menu, you can:	22
• view the BIOS version	22
• view the BIOS version	22
• reset configuration data	22
• reset configuration data	22
• set the system time	22
• set the system time	22
• set the system date	22
• set the system date	22
By default, “Reset Configuration Data” is set to	22
Advanced Menu	22
Advanced Menu	22
The Advanced menu offers a list of sub-menus that let you view or configure:	22
• processor speed	22
• processor speed	22
• processor speed	22
• advanced features of the chip set	22
• advanced features of the chip set	22
• PCI cards	22
• the Advanced Graphics Port video card	22
• settings for the integrated:	22
• settings for the integrated:	22
— floppy disk drive controller	22
— floppy disk drive controller	22
— floppy disk drive controller	22
— IDE controller and for attached IDE devices	22
— SCSI controller	22
— 10/100BT network interface	22
— serial (A and B) and parallel ports	22
— PCI audio controller	22
Security Menu	23
Security Menu	23
The Security menu offers a list of sub-menus that let you:	23
• change or set the System Administrator Password, User Password, or Power-on Password (refer to	23
• change or set the System Administrator Password, User Password, or Power-on Password (refer to	23
• prevent unauthorized start-up from the floppy, CD-ROM and IDE drives	23
• prevent unauthorized use of the floppy drive	23
• prevent a Plug-and-Play operating system from changing the BIOS configuration settings	23
• prevent unauthorized changes to the boot sector	23
IPMI Menu	23
IPMI Menu	23
This menu lets you choose to force the BIOS to clear the System Event log.	23
Boot Menu	23
Boot Menu	23
This menu lets you select the order of the devices from which you want the BIOS to attempt to sta...	23
Power Menu	23
Power Menu	23
This menu lets you enable remote power-on. You can also set the mode of operation if an AC power ...	23
Setting Passwords	24
Setting Passwords	24
You can set passwords to provide different levels of protection for your Workstation.	24
Using the	24
NOTE You must set an administrative password before you can set a user password.	24
NOTE You must set an administrative password before you can set a user password.	24
To set up passwords:	24
1. Start the Workstation and press	24
1. Start the Workstation and press	24
1. Start the Workstation and press	24
2. Select the	24
2. Select the	24
3. Choose	24
3. Choose	24
4. Select the	24
Removing Passwords	24
Removing Passwords	24
To remove a password:	24
Using Power Management	25
Using Power Management	25
Power management lets you reduce the Workstation’s overall power consumption by slowing down the ...	25
Operating systems differ in their power management capabilities. In Windows 2000, you can select ...	25
To wake the Workstation from either mode, press the power button for less than four seconds.	25
To change your power management settings in Windows 2000:	25
For more information on changing your power options, refer to your Windows 2000 documentation.	25
NOTE Windows NT 4.0 does not support these power management modes.	25
NOTE Windows NT 4.0 does not support these power management modes.	25
Working in Comfort and Safety	26
Working in Comfort and Safety	26
Preparing Your Work Environment	26
Preparing Your Work Environment	26
It is important that your work environment contributes to your comfort and productivity:	26
• Work Surface Height	26
• Work Surface Height	26
• Work Surface Height	26
• Work Surface Height	26
• Chair	26
• Chair	26
• Chair	26
• Monitor	26
• Monitor	26
• Monitor	26
• Work Surface Arrangement	27
• Work Surface Arrangement	27
• Work Surface Arrangement	27
WARNING Various aspects of using a mouse, keyboard, and other devices may increase your risk of d...	27
WARNING Various aspects of using a mouse, keyboard, and other devices may increase your risk of d...	27
Working Posture	27
Working Posture	27
Sitting in one position for long periods can be uncomfortable. To minimize the potential risk for...	27
• Head	27
• Head	27
• Head	27
• Head	27
• Back	27
• Back	27
• Back	27
• Arms	27
• Arms	27
• Arms	27
• Hands, Wrists, Forearms	28
• Hands, Wrists, Forearms	28
• Hands, Wrists, Forearms	28
• Legs	28
• Legs	28
• Legs	28
• Feet	28
• Feet	28
• Feet	28
Additional Ergonomic Issues	28
Additional Ergonomic Issues	28
• Look away from the screen from time to time to help reduce eyestrain. Focus on distant objects ...	28
• Look away from the screen from time to time to help reduce eyestrain. Focus on distant objects ...	28
• Look away from the screen from time to time to help reduce eyestrain. Focus on distant objects ...	28
• Remember to occasionally shift position and move your body. Keeping your body in one position f...	28
• Remember to occasionally shift position and move your body. Keeping your body in one position f...	28
• Changing tasks frequently helps prevent muscle stiffness. Alternate between keyboarding, readin...	28
• Changing tasks frequently helps prevent muscle stiffness. Alternate between keyboarding, readin...	28
• Discomfort may be alleviated by using alternative ergonomic designs and accessories such as erg...	28
• Discomfort may be alleviated by using alternative ergonomic designs and accessories such as erg...	28
Recycling your Workstation	29
Recycling your Workstation	29
HP has a strong commitment towards environmental conservation. Your Workstation has been designed...	29
HP can take an old Workstation back for recycling when it reaches the end of its useful life thro...	29
For details about HP’s product take-back program, contact your dealer or your nearest HP Sales Of...	29
2 Troubleshooting	31
2 Troubleshooting	31
Overview	32
Overview	32
This chapter contains basic information in the following sections to help you get your Workstatio...	32
• “Solving Hardware Problems” on page31	32
• “Solving Hardware Problems” on page31	32
• “Solving Hardware Problems” on page31	32
• “Solving Hardware Problems” on page31	32
• “Understanding the Diag LEDs” on page35	32
• “Understanding the Diag LEDs” on page35	32
• “Understanding the Diag LEDs” on page35	32
• “Using e-DiagTools for Hardware Problems” on page37	32
• “Using e-DiagTools for Hardware Problems” on page37	32
• “Using e-DiagTools for Hardware Problems” on page37	32
• “Recovering or Reconfiguring the Operating System” on page39	32
• “Recovering or Reconfiguring the Operating System” on page39	32
• “Recovering or Reconfiguring the Operating System” on page39	32
• “HP x4000 Technical Characteristics” on page43	32
• “HP x4000 Technical Characteristics” on page43	32
• “HP x4000 Technical Characteristics” on page43	32
• “HP Customer Care Center Phone Numbers” on page44	32
• “HP Customer Care Center Phone Numbers” on page44	32
• “HP Customer Care Center Phone Numbers” on page44	32
For more detailed help, refer to the	32
If you still have problems, run HP e-DiagTools (see	32
Solving Hardware Problems	33
Solving Hardware Problems	33
Workstation Does Not Start Properly	33
Workstation Does Not Start Properly	33
Display is Blank	33
Display is Blank	33
If your display is blank after you turn on your Workstation, check that:	33
• The Workstation and monitor are turned on. (The power lights should be illuminated.)	33
• The Workstation and monitor are turned on. (The power lights should be illuminated.)	33
• The Workstation and monitor are turned on. (The power lights should be illuminated.)	33
• Both the Workstation and monitor power cords are firmly connected and plugged in. See	33
• The outlet power is functioning.	33
• The monitor is firmly connected to the graphics card connection and the graphics card is firmly...	33
• The monitor’s contrast and brightness settings are set correctly.	33
A POST Error Message is Displayed	33
A POST Error Message is Displayed	33
The Power-on-Self-Test (POST) can detect both an error and a change to the configuration. In eith...	33
• Press	33
• Press	33
• Press	33
• Press	33
• Press	33
Keyboard Doesn’t Work	33
Keyboard Doesn’t Work	33
If your keyboard does not work as expected:	33
• Ensure that all the keyboard cables are firmly connected. See	33
• Ensure that all the keyboard cables are firmly connected. See	33
• Ensure that all the keyboard cables are firmly connected. See	33
• Ensure the keyboard is connected to the keyboard connector rather than the mouse connector on t...	34
• Ensure you are using a PS2 keyboard rather than a USB keyboard.	34
• Replace the keyboard with a known working unit to ensure the keyboard itself is not defective.	34
Monitor Doesn’t Work	34
Monitor Doesn’t Work	34
If the display is blank, refer to	34
If the display works properly during the Power-on-Self-Test (POST), but goes blank when Windows s...	34
• Windows 2000: When prompted, press	34
• Windows 2000: When prompted, press	34
• Windows 2000: When prompted, press	34
• Windows NT: Enter VGA mode when prompted during start-up.	34
After the Workstation is up and running, change the display settings in the control panel (	34
Mouse Doesn’t Work	34
Mouse Doesn’t Work	34
If your mouse does not work as expected:	34
• Ensure that the mouse cable is firmly connected. See	34
• Ensure that the mouse cable is firmly connected. See	34
• Ensure that the mouse is connected to the mouse connector rather than the keyboard connector on...	34
• Ensure you are using the correct driver. The driver for the HP enhanced mouse is provided with ...	34
• Clean the mouse ball with a dry, lint-free cloth if the cursor moves sporadically.	34
• Replace the mouse with a known working unit to ensure the mouse itself is not defective.	34
Audio Doesn’t Work	35
Audio Doesn’t Work	35
The internal speaker is deactivated when you use the output line jack on the rear of the Workstat...	35
CD-RW Doesn’t Work	35
CD-RW Doesn’t Work	35
If you can read a CD in your CD-RW, but you can’t write to a CD, you may be missing the CD-RW app...	35
If you have a CD-RW in your Workstation, you must install the software that came with the drive b...	35
The CD-ROM and DVD drivers were pre-loaded in your Workstation at the factory, the two CD-RW appl...	35
You Forgot Your Password	35
You Forgot Your Password	35
Clearing the User Password	35
Clearing the User Password	35
If you forgot your User password and remember the Administrator password, you can clear the User ...	35
To clear the User password:	35
1. Start the Setup Program as described in	35
1. Start the Setup Program as described in	35
1. Start the Setup Program as described in	35
2. Enter the Administrator password when prompted.	35
2. Enter the Administrator password when prompted.	35
3. Navigate to the Security menu.	35
3. Navigate to the Security menu.	35
4. Select	35
4. Select	35
5. Enter and confirm a new User password if needed.	35
5. Enter and confirm a new User password if needed.	35
6. Press	35
6. Press	35
7. Select	35
7. Select	35
Clearing the Administrator Password	36
Clearing the Administrator Password	36