HP Workstation x4000 hp workstation x4000 - Getting Started Guide and Warranty - Page 35

Audio Doesn't Work, CD-RW Doesn't Work, You Forgot Your Password

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Troubleshooting Solving Hardware Problems Audio Doesn't Work The internal speaker is deactivated when you use the output line jack on the rear of the Workstation. If you have connected the multimedia keyboard's audio out (green) connector to this jack, you must connect speakers or headphones to the multimedia keyboard for audio output. If you don't have speakers or headphones, disconnect the keyboard's audio out connector from the back of the Workstation to enable the internal speaker. CD-RW Doesn't Work If you can read a CD in your CD-RW, but you can't write to a CD, you may be missing the CD-RW application software. If you have a CD-RW in your Workstation, you must install the software that came with the drive before you can write to the device as described in "Load the Software Applications for Your CD-RW" on page 12. The CD-ROM and DVD drivers were pre-loaded in your Workstation at the factory, the two CD-RW applications were not. You Forgot Your Password Clearing the User Password If you forgot your User password and remember the Administrator password, you can clear the User password through the setup menu. To clear the User password: 1. Start the Setup Program as described in "Starting the HP Setup Program" on page 19. 2. Enter the Administrator password when prompted. 3. Navigate to the Security menu. 4. Select Clear all Passwords. 5. Enter and confirm a new User password if needed. 6. Press ESC to leave the Security menu. 7. Select Exit Saving Changes to save your changes. Chapter 2 33

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Troubleshooting
Solving Hardware Problems
Chapter 2
33
Audio Doesn’t Work
The internal speaker is deactivated when you use the output line jack on
the rear of the Workstation. If you have connected the multimedia
keyboard’s audio out (green) connector to this jack, you must connect
speakers or headphones to the multimedia keyboard for audio output. If
you don’t have speakers or headphones, disconnect the keyboard’s audio
out connector from the back of the Workstation to enable the internal
speaker.
CD-RW Doesn’t Work
If you can read a CD in your CD-RW, but you can’t write to a CD, you
may be missing the CD-RW application software.
If you have a CD-RW in your Workstation, you must install the software
that came with the drive before you can write to the device as described
in “Load the Software Applications for Your CD-RW” on page 12.
The CD-ROM and DVD drivers were pre-loaded in your Workstation at
the factory, the two CD-RW applications were not.
You Forgot Your Password
Clearing the User Password
If you forgot your User password and remember the Administrator
password, you can clear the User password through the setup menu.
To clear the User password:
1.
Start the Setup Program as described in “Starting the HP Setup
Program” on page 19.
2.
Enter the Administrator password when prompted.
3.
Navigate to the Security menu.
4. Select
Clear all Passwords
.
5.
Enter and confirm a new User password if needed.
6. Press
ESC
to leave the Security menu.
7. Select
Exit Saving Changes
to save your changes.