HP iPAQ h2200 iPAQ Pocket PC h2200 series - User's Guide - Page 109

Power, Reset, Connection Settings

Page 109 highlights

Troubleshooting Problem Solution Microsoft ActiveSync cannot locate my iPAQ Pocket PC when I synchronize. • Be sure the device is on. • Be sure all cables are securely connected. • Remove your iPAQ Pocket PC from the USB Desktop Cradle/Charger or cable, power on the unit by pressing the Power button, then put it back in the synchronization cradle or connect it to the cable. • Reset the device by using the stylus to lightly press the Reset button on the back of the unit. • Check Connection Settings in ActiveSync on your personal computer to ensure the communications port you are using is active. I cannot open e-mail in the Inbox after I restore using Microsoft ActiveSync. It may be necessary to synchronize your iPAQ Pocket PC with your computer again with Microsoft ActiveSync to link your e-mail from your Pocket PC to your personal computer. For more information, refer to the "Synchronizing with Your Computer" section in Chapter 2. I tried to synchronize a workbook and the file is unresolved in Microsoft ActiveSync. Pocket Excel does not support all Excel formatting; therefore, Microsoft ActiveSync cannot synchronize the file. User's Guide 9-5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125

Troubleshooting
User’s Guide
9–5
Microsoft
ActiveSync
cannot locate my
iPAQ Pocket PC
when
I synchronize.
• Be sure the device is on.
• Be sure all cables are securely connected.
• Remove your iPAQ Pocket PC from the USB Desktop
Cradle/Charger or cable, power on the unit by pressing
the
Power
button, then put it back in the synchronization
cradle or connect it to the cable.
• Reset the device by using the stylus to lightly press the
Reset
button on the back of the unit.
• Check
Connection Settings
in ActiveSync on your
personal computer to ensure the communications port
you are using is active.
I cannot open
e-mail in the
Inbox after I
restore using
Microsoft
ActiveSync.
It may be necessary to synchronize your iPAQ Pocket PC with
your computer again with Microsoft ActiveSync to link your
e-mail from your Pocket PC to your personal computer. For
more information, refer to the “Synchronizing with Your
Computer” section in Chapter 2.
I tried to
synchronize a
workbook and
the file is
unresolved in
Microsoft
ActiveSync.
Pocket Excel does not support all Excel formatting; therefore,
Microsoft ActiveSync cannot synchronize the file.
Problem
Solution