Hisense 50U6G1 User Manual - Page 60

Sound Issues, Related information

Get Hisense 50U6G1 PDF manuals and user guides View all Hisense 50U6G1 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 60 highlights

Troubleshooting Problems The picture is distorted. The picture is blurry or flickering, or cuts out momentarily. The picture appears red, purple, pink and other colors. Picture distorted or appears wavy. Possible Solutions • The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies. • If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction. • Mobile phones used close to the TV (within 1m) may cause noise on analogue and digital channels. • > Settings > Picture > Sharpness. You can try to increase or decrease the Sharpness. • If you use an external antenna, check the direction, position and connection of the antenna. • Adjust the direction of your antenna, or reset or fine tune the channel. • > Settings > Picture > Calibration Settings > White Balance. You can try to increase or decrease the White Balance. • Some electrical appliances may affect the TV. If you turn off the appliance and the interference goes away, then move it further away from TV. • Insert the power plug of the TV into another power outlet. Related information There is no picture, or the picture is black and white. on page 48 Sound Issues When the TV has a sound problem, these steps may help resolve the problem. Problems Picture is normal, but no sound. The speakers are making an odd sound. Possible Solutions • Check the volume settings. • Check if 'Mute' mode is set to on. • Check the volume control of the device (cable or satellite box, DVD, Blu- ray, etc.) connected to your TV. • Make sure that the audio cable is connected to the correct audio output connector on the external device. • For antenna or cable connections, check the signal information. • A low signal level may cause sound distortions. Sound distorted or appears wavy. Sound is blurry or cuts out momentarily. • Some electrical appliances may affect the TV. If you turn off the appliance and the interference goes away, then move it further away from TV. • Insert the power plug of the TV set into another power outlet. • If you use an external antenna, check the direction, position and connection of the antenna. • Adjust the direction of your antenna or reset or fine tune the channel. 56

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
Troubleshooting
Problems
Possible Solutions
The picture is distorted.
•
The compression of video content may cause picture distortions,
especially in fast moving pictures from sports programs and action
movies.
•
If the signal reception is weak or poor, screen distortion may be visible but
it is not a malfunction.
•
Mobile phones used close to the TV (within 1m) may cause noise on
analogue and digital channels.
The picture is blurry or
flickering, or cuts out
momentarily.
•
>
Settings
>
Picture
>
Sharpness
. You can try to increase or
decrease the
Sharpness
.
•
If you use an external antenna, check the direction, position and
connection of the antenna.
•
Adjust the direction of your antenna, or reset or fine tune the channel.
The picture appears red,
purple, pink and other
colors.
•
>
Settings
>
Picture
>
Calibration Settings
>
White Balance
. You
can try to increase or decrease the
White Balance
.
Picture distorted or appears
wavy.
•
Some electrical appliances may affect the TV. If you turn off the appliance
and the interference goes away, then move it further away from TV.
•
Insert the power plug of the TV into another power outlet.
Related information
There is no picture, or the picture is black and white.
on page 48
Sound Issues
When the TV has a sound problem, these steps may help resolve the problem.
Problems
Possible Solutions
Picture is normal, but no
sound.
•
Check the volume settings.
•
Check if 'Mute' mode is set to on.
•
Check the volume control of the device (cable or satellite box, DVD, Blu-
ray, etc.) connected to your TV.
The speakers are making an
odd sound.
•
Make sure that the audio cable is connected to the correct audio output
connector on the external device.
•
For antenna or cable connections, check the signal information.
•
A low signal level may cause sound distortions.
Sound distorted or appears
wavy.
•
Some electrical appliances may affect the TV. If you turn off the appliance
and the interference goes away, then move it further away from TV.
•
Insert the power plug of the TV set into another power outlet.
Sound is blurry or cuts out
momentarily.
•
If you use an external antenna, check the direction, position and
connection of the antenna.
•
Adjust the direction of your antenna or reset or fine tune the channel.
56