Hitachi FX77GII User Guide - Page 30

StarBoard FX-77GⅡ Appendix 3. Appendix A. Troubleshooting Before assuming the product is broken, be sure to check adjustments, proper handling procedures, the possibility of faulty cable connections, etc. Recognition Related Problems Problem StarBoard is not recognized. What to check What to do Is the USB cable connected Connect the USB cable to the PC. to the PC? Is the green LED on the Check the USB cable. digitizer lit? Was system startup performed in the correct order? The StarBoard Software file may be corrupt, or the software installation may not have been completed correctly. Other than the above Perform system startup in the correct order. (For details on the system startup procedure, see page 2-5 in this User's Guide) Uninstall and then reinstall the StarBoard Software. (For details on installing StarBoard Software, see the StarBoard Software x.x Installation Guide.) Contact customer support. 3-1 English