Hitachi FX77GII User Guide - Page 31

StarBoard FX-77GⅡ Appendix Electronic Pen Related Problems Problem The electronic pen does not work. What to check This may be due to faulty contact of the electronic pen batteries. Are the batteries used up? The StarBoard Software file may be corrupt, or the software installation may not have been completed correctly. Is there a nearby light source or sound source with a wavelength close to that of the electronic pen? What to do Remove the batteries from the electronic pen, and re-install them. Replace the batteries. (For details on battery replacement, see page 2-1 of this User's Guide) Uninstall and then reinstall the StarBoard Software. (For details on installing StarBoard Software, see the StarBoard Software x.x Installation Guide.) Change the location in which the StarBoard is installed. Other than the above Restart Windows/Mac OS or StarBoard Software. Contact customer support. The Electronic pen operation is unstable or stops. Is another electronic device If another electronic device that uses a that uses a large amount of large amount of power is connected to power connected to the the same power source, switch to a same power source as the different power source. StarBoard? The batteries in the Replace the batteries. (For details on electronic pen may be run battery replacement, see page 2-1 of down. this User's Guide) The StarBoard Software file may be corrupt, or the software installation may not have been completed correctly. Uninstall and then reinstall the StarBoard Software. (For details on installing StarBoard Software, see the StarBoard Software x.x Installation Guide) Other than the above Switch the StarBoard power off and then on again. Restart Windows and the StarBoard Software. Check if the same problem arises when using another electronic pen. If operations are normal when using another electronic pen, the original pen is the problem. Contact customer support. 3-2 English