Hitachi FXTRIO-88W User Guide - Page 41

Input-Related Problems, Problem, What to check, What to

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StarBoard FX-TRIO Series Appendix Input-Related Problems Problem What to check What to do The input position does not Has position alignment Perform proper position alignment. match. been performed properly? Other than the above Contact a support center. The position cannot aligned properly. be Have the StarBoard and Adjust the position of the StarBoard projector been placed in the and the projector. If undue correction proper orientation? is performed, it may not be possible to align the position properly. Is the PC screen being Make sure the PC screen projection is projected inside the contained within the StarBoard's input StarBoard's input area? area. （For details on the input area, see page 1-5 of this User's Guide.） StarBoard Software files Uninstall the StarBoard Software and may be broken or then re-install it. installation may not be （For details on installing StarBoard complete correctly. Software, see the StarBoard Software x.x Installation Guide.) Other than the above Contact a support center. The electronic pen does not This may be due to faulty Remove the batteries from the work. contact of electronic pen electronic pen and re-install them. batteries. Are batteries used up? Replace the batteries. （For details on battery replacement, see page 2-4 of this User's Guide.） StarBoard Software files may be broken or installation may not be complete correctly. Uninstall the StarBoard Software and then re-install it. （For details on installing StarBoard Software, see the StarBoard Software x.x Installation Guide) Is there a nearby light source with a wavelength close to that of the electronic pen? (Illumination from fluorescent lighting or similar source) Check by turning off the lights in the room. If the StarBoard operates normally, change the location in which it is installed or change the lighting fixtures. Other than the above Restart Windows/Mac OS or StarBoard Software. Contact a support center. Check if the same problem arises when using another electronic pen. If operations are normal when using another electronic pen, the original pen is the problem. 3-2 English

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3-2
English
StarBoard FX-TRIO Series
Appendix
Input-Related Problems
Problem
What to check
What to do
Has
position
alignment
been performed properly?
Perform proper position alignment.
The input position does not
match.
Other than the above
Contact a support center.
Have the StarBoard and
projector been placed in the
proper orientation?
Adjust the position of the StarBoard
and the projector. If undue correction
is performed, it may not be possible to
align the position properly.
Is the PC screen being
projected inside the
StarBoard's input area?
Make sure the PC screen projection is
contained within the StarBoard's input
area.
（
For details on the input area, see
page 1-5 of this User's Guide.
）
StarBoard Software files
may be broken or
installation may not be
complete correctly.
Uninstall the StarBoard Software and
then re-install it.
（
For details on installing StarBoard
Software, see the StarBoard Software
x.x Installation Guide.)
The
position
cannot
be
aligned properly.
Other than the above
Contact a support center.
This may be due to faulty
contact of electronic pen
batteries.
Remove
the
batteries
from
the
electronic pen and re-install them.
Are batteries used up?
Replace the batteries.
（
For details on battery replacement,
see page 2-4 of this User's Guide.
）
StarBoard Software files
may be broken or
installation may not be
complete correctly.
Uninstall the StarBoard Software and
then re-install it.
（
For details on installing StarBoard
Software, see the StarBoard Software
x.x Installation Guide)
Is there a nearby light
source with a wavelength
close to that of the
electronic pen?
(Illumination from
fluorescent lighting or
similar source)
Check by turning off the lights in the
room. If the StarBoard operates
normally, change the location in which
it is installed or change the lighting
fixtures.
Restart Windows/Mac OS or
StarBoard Software.
Contact a support center.
The electronic pen does not
work.
Other than the above
Check if the same problem arises
when using another electronic pen. If
operations are normal when using
another electronic pen, the original
pen is the problem.