Honeywell W7006A Owner's Manual - Page 27

Product Release Version 3.x.x. Home Controller Gateway User Guide TROUBLESHOOTING . The thermostat heat and cool settings I set are Immediately changed by the system: Lights and appliances are unexpectedly activated: The Web interface shows lights and appliances as on (or off) when they are actually off (on): The cool-mode temperature setting must be 3• higher than the heat-mode temperature setting. If the heat and cool mode temperature settings are within 3• of one another, the temperature settings will automatically be adjusted to maintain the 3• difference. (See the thermostat user guide for more information.) The Date & Time Settings on the System Configuration page may be incorrect. Verify the date and time are correct. You may be experiencing interference from X10 devices outside your home. Try changing the house codes for the affected lights and appliances. The Home & Away System Controller communicates differently with different types of X10 devices. Changes made directly to some lights or appliances are not communicated to the Web interface. For example, if you manually turn off a light that was turned on by a Schedule, the Web interface continues to show the light as on. Only two-way X10 light switches communicate state changes to the Controller. To be sure a light or appliance is in the desired state, reset the state using the Web interface. When I arm (or disarm) security remotely the system shows security is disarmed (armed) after the exit delay: When I try to arm security remotely I receive a message, "system is not ready. The system cannot arm.": The system configuration page shows the incorrect date or time: Web page images and text are not displayed correctly: I have lost my MyHome Portal Web Interface URL address: This may be an indication that someone is in the home and using the security control panel. Phone home to verify occupancy before resetting the security system. This may indicate that there are not-ready zones in the house. All not-ready zones must be secured before arming from a remote interface (Web or telephone) can be completed. This may indicate a recent loss of power or connection to the Internet. Verify the system is On and connected to the Internet. Manually reset the date and time. The MyHome Portal Web interface was designed to work with Netscape Communicator 4.0 (or higher) or Microsoft Internet Explorer 4.0 (or higher). You may experience unusual screen presentation and browser behavior if you use a 3.x or earlier browser (this includes WebTV browsers). Check the Important Configuration Information section below for your URL address. If it has not been recorded below, contact your installer for assistance. 23 69-1321-2