IBM 494419X User Guide - Page 27

ENGLISH Further Help If possible, stay by your computer. Your Technical Support Representative may wish to go through the problem with you during the call. More help, late-breaking news and details of the latest accessories for these products may be found on the worldwide web at: http://www.ibm.com/support If you are unable to correct the problem yourself, you may seek further help as follows: Call the IBM support center®. In the US call 1-800-772-2227 In Canada (Toronto Only) call 416-383-3344 In Canada (all others) call 1-800-565-3344 In other countries contact your dealer, retailer, or other IBM authorized Servicer. Before calling, please have available as much of the following information as possible: 1. Model and serial number from the label on your monitor. 2. Purchase receipt. 3. Description of problem. 4. Computer type and model. 5. System configuration (hardware fitted, etc.). 6. System BIOS version number. 7. Operating System and version number. 8. Display driver version number. 9. Video Adapter Type. 26