IBM 8862 User Manual - Page 64
Memory, problems, Microprocessor, Monitor
UPC - 000435172679
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Memory problems Symptom The amount of system memory displayed is less than the amount of physical memory installed. Suggested action Make sure that: v The DIMMs are seated correctly. v You have installed the correct type and capacity of memory. v You have installed the DIMMs in the correct slots, in the correct order. v If you changed the memory, you updated the memory configuration in the Configuration/Setup Utility program. v All banks of memory are enabled. The server might have automatically disabled a memory bank when it detected a problem, or a memory bank might have been manually disabled. Look in the POST error log for error message 289: v If the DIMM was disabled by a system-management interrupt (SMI), replace the DIMM. v If the DIMM was disabled by the user or by POST, run the Configuration/Setup Utility program and enable the DIMM. v If this error remains, replace the DIMM. If the problem remains, call for service. Microprocessor problems Symptom The server emits a continuous tone during POST. Suggested action The startup (boot) microprocessor is not working correctly. Make sure that the startup microprocessor is seated correctly in socket 1. If it is, replace the startup microprocessor. If the problem remains, call for service. Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service. Symptom The screen is blank. Suggested action Make sure that: v The server power cord is connected to the server and a working electrical outlet. v The monitor cables are connected correctly. v The monitor is turned on and the brightness and contrast controls are adjusted correctly. Important: In some memory configurations, the 3-3-3 beep code might sound during POST, followed by a blank monitor screen. If this occurs and the Boot Fail Count feature in the Start Options of the Configuration/Setup Utility program is enabled (its default setting), you must restart the server three times to force the BIOS to reset the configuration settings to the default configuration (the memory connector or bank of connectors enabled). Only the cursor appears. If the problem remains, call for service. Call for service. 52 xSeries 365 Type 8861 and 8862: Installation Guide