IBM 8863 User Manual - Page 62

error, codes

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POST error codes The following table provides an abbreviated list of the error codes and messages that might appear during POST. See the Problem Determination and Service Guide on the IBM xSeries Documentation CD for more information about the POST error codes and messages. Go to http://www.ibm.com/pc/support/ to check for updated technical information. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained service technician. Error code Description Action 162 Device configuration error. 1. Run the Configuration/Setup Utility program, select Load Default Settings, and save the settings. 2. Reseat the following components: a. Battery b. Failing device c. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 163 Real-time clock error. 1. Run the Configuration/Setup Utility program, select Load Default Settings, make sure the date and time are correct, and save the settings. 2. Reseat the following components: a. Battery b. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 289 A DIMM has been disabled 1. If the DIMM was disabled by the user, run the by the user or by the system. Configuration/Setup Utility program and enable the DIMM. 2. Make sure that the DIMM is installed correctly. 3. Reseat the DIMM. 4. Replace the DIMM. 301 Keyboard or keyboard 1. If you have installed a USB keyboard, run the controller error. Configuration/Setup Utility program and enable keyboardless operation to prevent the POST error message 301 from being displayed during startup. 2. Reseat the following components: a. Keyboard connection b. I/O board 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 303 Keyboard controller error. 1. Reseat the following components: a. I/O board b. Keyboard connection 2. Replace the components listed in step 1 one at a time, in the order shown, restarting the server each time. 50 IBM xSeries 366 Type 8863: Installation Guide

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POST
error
codes
The
following
table
provides
an
abbreviated
list
of
the
error
codes
and
messages
that
might
appear
during
POST.
See
the
Problem
Determination
and
Service
Guide
on
the
IBM
xSeries
Documentation
CD
for
more
information
about
the
POST
error
codes
and
messages.
Go
to
to
check
for
updated
technical
information.
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Problem
Determination
and
Service
Guide
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
162
Device
configuration
error.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
and
save
the
settings.
2.
Reseat
the
following
components:
a.
Battery
b.
Failing
device
c.
I/O
board
3.
Replace
the
components
listed
in
step
2
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
163
Real-time
clock
error.
1.
Run
the
Configuration/Setup
Utility
program,
select
Load
Default
Settings
,
make
sure
the
date
and
time
are
correct,
and
save
the
settings.
2.
Reseat
the
following
components:
a.
Battery
b.
I/O
board
3.
Replace
the
components
listed
in
step
2
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
289
A
DIMM
has
been
disabled
by
the
user
or
by
the
system.
1.
If
the
DIMM
was
disabled
by
the
user,
run
the
Configuration/Setup
Utility
program
and
enable
the
DIMM.
2.
Make
sure
that
the
DIMM
is
installed
correctly.
3.
Reseat
the
DIMM.
4.
Replace
the
DIMM.
301
Keyboard
or
keyboard
controller
error.
1.
If
you
have
installed
a
USB
keyboard,
run
the
Configuration/Setup
Utility
program
and
enable
keyboardless
operation
to
prevent
the
POST
error
message
301
from
being
displayed
during
startup.
2.
Reseat
the
following
components:
a.
Keyboard
connection
b.
I/O
board
3.
Replace
the
components
listed
in
step
2
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
303
Keyboard
controller
error.
1.
Reseat
the
following
components:
a.
I/O
board
b.
Keyboard
connection
2.
Replace
the
components
listed
in
step
1
one
at
a
time,
in
the
order
shown,
restarting
the
server
each
time.
50
IBM
xSeries
366
Type
8863:
Installation
Guide