IBM 9494HB0 User Guide - Page 25

Troubleshooting

Page 25 highlights

ENGLISH Troubleshooting If you have a problem setting up or using your monitor, you may be able to solve it yourself. Before calling your retailer or IBM, try the suggested actions that are appropriate to your problem. Problem Possible Cause Suggested Action Reference Screen is blank and power indicator is off. No power to monitor. Screen is blank Brightness and power and Contrast indicator is may be too steady green. low. • Ensure that the electrical outlet and the monitor are both switched on. • Check that the power cord is firmly plugged into the electrical outlet and the power supply unit. • If the power cord plug has a removalble fuse, replace it. • Try another power cord. • Try another electrical outlet. • Check the power connection at the back of the panel. Connecting your Monitor section on page 4. • Adjust brightness and contrast. User controls section on page 16. Screen is blank The monitor is and power in the Power indicator is Management steady amber. Standby state. • Press any key on the keyboard Power or move the mouse to restore Management operation. section on • Check the Power Management page 21. software on your computer. • Press the to switch between analog and digital mode. If the panel is the wrong mode for the signal being provided, the monitor appears to go into sleep mode. 23

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ENGLISH
23
Troubleshooting
If you have a problem setting up or using your monitor, you may be able
to solve it yourself. Before calling your retailer or IBM, try the suggested
actions that are appropriate to your problem.
Problem
No power to
monitor.
Possible
Cause
Suggested
Action
Reference
Brightness
and Contrast
may be too
low.
The monitor is
in the Power
Management
Standby state.
Screen is
blank and
power
indicator is off.
Screen is blank
and power
indicator is
steady green.
Screen is blank
and power
indicator is
steady amber.
User
controls
section on
page 16.
Power
Management
section on
page 21.
Connecting
your
Monitor
section on
page 4.
Adjust brightness and contrast.
Press any key on the keyboard
or move the mouse to restore
operation.
Check the Power Management
software on your computer.
Press the
to switch between
analog and digital mode. If the
panel is the wrong mode for
the signal being provided, the
monitor appears to go into
sleep mode.
Ensure that the electrical outlet
and the monitor are both
switched on.
Check that the power cord
is firmly plugged into the
electrical outlet and the power
supply unit.
If the power cord plug has
a removalble fuse, replace it.
Try another power cord.
Try another electrical outlet.
Check the power connection at
the back of the panel.