Insignia NS-24DD220NA16 User Manual (English) - Page 78
Video and audio, Problem, Solution
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NS-24DD220NA16/NS-28DD220NA16/NS-32DD220NA16 24"/28"/32" 720p 60Hz, LED DVD combo TV Video and audio Problem Solution Picture does not fill the screen. There are black bars around the picture. • Press ASPECT to change the aspect ratio. See the "Aspect Ratio" option in "Adjusting the TV picture" on page 52. No picture (screen is not lit) and no sound. • Press on the TV or the remote control. • Make sure that the Audio Only option is set to Off. See "Playing TV audio only" on page 56. • Make sure that the video cables are connected correctly and securely to your TV. • Adjust the contrast and brightness. See "Adjusting the TV picture" on page 52. • Make sure that the power adapter is plugged into a working outlet. • Press INPUT and make sure that the correct video input source is selected. See "Selecting the video input source" on page 39. • Try another channel. The station may be experiencing problems. • Make sure that the incoming signal is compatible. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 16 or "Connecting an antenna or cable TV (no box)" on page 20. • Check the closed caption settings. Some TEXT modes can block the screen. See "Using closed captioning" on page 64. Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. • Try another channel. The station may be experiencing problems. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 16 or "Connecting an antenna or cable TV (no box)" on page 20. • Adjust the brightness. See "Adjusting the TV picture" on page 52. • Press PICTURE to change to a different picture mode. See "Adjusting the TV picture" on page 52. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 59. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. • Make sure that the video cables are connected correctly and securely to your TV. • The video cable(s) you are using may be bad. Try a new set. No color, dark picture, or color is not correct. • Try another channel. The station may be experiencing problems. • Adjust the color settings. See "Adjusting the TV picture" on page 52. • Make sure that the video cables are connected correctly and securely to your TV. • Make sure that the antenna or cable TV is connected correctly and securely. See "Connecting a cable or satellite box" on page 16 or "Connecting an antenna or cable TV (no box)" on page 20. • If you are using an antenna, the digital channel signal may be low. To check the digital channel signal strength, see "Checking the digital signal strength" on page 59. • If you are using an antenna and the signal strength is low, adjust the antenna or use a highly directional outdoor antenna or set-top antenna with a built-in amplifier. www.insigniaproducts.com 73