Intel MFS5520VI User Guide - Page 112

Cannot Connect to a Compute Module, Diagnostics Pass but Connection Fails

Get Intel MFS5520VI - Multi-Flex Server Compute Module PDF manuals and user guides
UPC - 735858209250
View all Intel MFS5520VI manuals
Add to My Manuals
Save this manual to your list of manuals

Page 112 highlights

• Verify in the Intel® Modular Server Control GUI that virtual drive(s) are assigned to the compute module. • Ensure drive(s) assigned to the compute module are installed and operating properly. • Make sure the installed drives are validated for use with the Intel® Modular Server System MFSYS25/MFSYS35. Refer to the Intel® Modular Server System MFSYS25/ MFSYS35 and Intel® Compute Module MFS5000SI/MFS5520VI Tested Hardware and Operating System List for validation information. Cannot Connect to a Compute Module • Ensure that the Ethernet switch module is properly installed, the power LED is lit, and the error LED is not lit. • If the switch module is configured for multiple VLANS, verify that the network cable is securely attached to the correct switch port. • Try a different network cable. • Make sure you are using the correct and most current drivers. • Make sure the operating system network settings are configured appropriately for the network the server is physically connected to. Diagnostics Pass but Connection Fails • Make sure that an Ethernet switch is properly installed in the bay associated with the network interface card. • Verify that the network driver is configured properly within the operating system. Controller Stops Working when a Mezzanine Card is Installed • Verify that the compute module BIOS and firmware, on-board network interface card firmware and mezzanine card firmware are all current. • Try re-seating the mezzanine card. Mezzanine Card Stops Working Without Apparent Cause • Try re-seating the mezzanine card. • The network driver files may be corrupt or deleted. Try re-installing the drivers. Problems with Newly Installed Application Software Check the following: • Make sure the compute module meets the minimum hardware requirements for the software. See the software documentation. • Make sure the software is properly installed and configured for the compute module. See the software documentation. 98 Intel® Compute Module MFS5520VI User Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
98
Intel
®
Compute Module MFS5520VI User Guide
•
Verify in the Intel® Modular Server Control GUI that virtual drive(s) are assigned to
the compute module.
•
Ensure drive(s) assigned to the compute module are installed and operating properly.
•
Make sure the installed drives are validated for use with the Intel
®
Modular Server
System MFSYS25/MFSYS35. Refer to the
Intel
®
Modular Server System MFSYS25/
MFSYS35 and Intel
®
Compute Module MFS5000SI/MFS5520VI Tested Hardware
and Operating System List
for validation information.
Cannot Connect to a Compute Module
•
Ensure that the Ethernet switch module is properly installed, the power LED is lit, and
the error LED is not lit.
•
If the switch module is configured for multiple VLANS, verify that the network cable
is securely attached to the correct switch port.
•
Try a different network cable.
•
Make sure you are using the correct and most current drivers.
•
Make sure the operating system network settings are configured appropriately for the
network the server is physically connected to.
Diagnostics Pass but Connection Fails
•
Make sure that an Ethernet switch is properly installed in the bay associated with the
network interface card.
•
Verify that the network driver is configured properly within the operating system.
Controller Stops Working when a Mezzanine Card is Installed
•
Verify that the compute module BIOS and firmware, on-board network interface card
firmware and mezzanine card firmware are all current.
•
Try re-seating the mezzanine card.
Mezzanine Card Stops Working Without Apparent Cause
•
Try re-seating the mezzanine card.
•
The network driver files may be corrupt or deleted. Try re-installing the drivers.
Problems with Newly Installed Application Software
Check the following:
•
Make sure the compute module meets the minimum hardware requirements for the
software. See the software documentation.
•
Make sure the software is properly installed and configured for the compute module.
See the software documentation.