Intel S5500HCV Service Guide - Page 10

Contents Hardware Diagnostic Testing 47 Verifying Proper Operation of Key System Lights 47 Confirming Loading of the Operating System 47 Specific Problems and Corrective Actions 48 Power Light Does Not Light 48 No Characters Appear on Screen 48 Characters Are Distorted or Incorrect 49 System Cooling Fans Do Not Rotate Properly 49 CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light 50 Cannot Connect to a Server 50 Problems with Network 50 System Boots when Installing PCI Card 51 Problems with Newly Installed Application Software 51 Problems with Application Software that Ran Correctly Earlier 52 Devices are not Recognized under Device Manager (Microsoft Windows* Operating System) ...52 Hard Drive(s) are not Recognized 52 Bootable CD-ROM / DVD-ROM Disk Is Not Detected 53 LED Information ...53 BIOS POST Beep Codes 53 Appendix A: Regulatory and Compliance Information 54 Product Regulatory Compliance 54 Product Safety Compliance 54 Product EMC Compliance - Class A Compliance 54 Certifications / Registrations / Declarations 54 Product Regulatory Compliance Markings 55 Electromagnetic Compatibility Notices 56 FCC (USA) ...56 ICES-003 (Canada)...56 Europe (CE Declaration of Conformity 57 VCCI (Japan)...57 BSMI (Taiwan)...57 RRL (Korea) ...57 CNCA (CCC-China) ...57 Product Ecology Change (EU RoHS 58 Product Ecology Change (CRoHS 58 China Packaging Recycle Marks (or GB18455-2001 60 CA Perchlorate Warning ...60 End-of-Life / Product Recycling 60 Appendix B: Getting Help 61 Intel® Server Issue Report Form 62 Figures Figure 1. Intel® Server Board S5520HC 12 Figure 2. Intel® Server Board S5500HCV 12 Intel® Server Board S5520HC and S5500HCV Service Guide x