Intermec PB2 PB2 Mobile Printer User's Guide - Page 30

Calling Product Support Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. If you cannot find the answer to your problem, you may need to call Intermec Product Support. To talk to a Product Support representative in North America or Canada, call: 1-800-755-5505 Outside the U.S.A. and Canada, go to www.intermec.com and click Contact to find your local Intermec representative. Before you call Intermec Product Support, make sure you have the following information ready: • Serial number • Firmware version • Communication settings Some printer settings are included on the configuration test page. For help, see "Printing a Configuration Test Page" on page 21. Software and Programming Information Intermec offers a variety of applications and utilities for your printer, and may provide periodic firmware updates. Downloading Printer Software You can download printer software from the Intermec website. To download printer software 1 Go to the Intermec website at www.intermec.com. 2 Select Products > Printers and Media > Mobile Printers > PB2/PB3. 3 Select the Downloads tab. 4 From the list of available downloads, select a file name and follow the prompts to download the file. 30 PB2 Mobile Printer User's Guide