Intermec PB51 PB50 and PB51 Mobile Printer User Guide - Page 71

Possible Printer Error Icons and Messages - pb50 printhead

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Chapter 3 - Troubleshooting and Maintaining the Mobile Printer Possible Printer Error Icons and Messages Error Icon Error Message Description Pause The print job is paused. Paper out (IPL) The printer is out of paper. Load a new roll of Out of Paper (Fingerprint) media. For help, see "Loading Media" on page 14. Testfeed not done The printer did not perform a testfeed before it printed out test labels. It is important to perform a testfeed because it calibrates the printer sensors. To perform a testfeed: • Press the Feed button for more than 2 seconds (Fingerprint or ESC/P) • Open and close the media door, then press the Feed button (IPL) Printhead hot The printhead is overheated and needs to ' cool down. In IPL, wait for printing to resume automatically. In Fingerprint and ESC/P, your print job is lost. Upgrading The printer is loading new firmware. LSS too high LSS too low These errors can occur when you run a test feed without any media installed, or if you have incorrect media settings. Load the printer with media (see "Loading Media" on page 14), run Test mode (see "Understanding Extended Test Mode" on page 25), and select the appropriate media type. IP configuration The printer does not have a network IP error address. Wait for the printer to acquire an IP address before continuing. IP link error The printer does not have a network connection. PB50 and PB51 Mobile Printer User Guide 59

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Chapter 3 — Troubleshooting and Maintaining the Mobile Printer
PB50 and PB51 Mobile Printer User Guide
59
Possible Printer Error Icons and Messages
Error Icon
Error Message
Description
Pause
The print job is paused.
Paper out (IPL)
Out of Paper
(Fingerprint)
The printer is out of paper. Load a new roll of
media. For help, see
“Loading Media” on
page 14
.
Testfeed not
done
The printer did not perform a testfeed before
it printed out test labels. It is important to
perform a testfeed because it calibrates the
printer sensors.
To perform a testfeed:
•
Press the
Feed
button for more than 2
seconds (Fingerprint or ESC/P)
•
Open and close the media door, then press
the
Feed
button (IPL)
‘
Printhead hot
The printhead is overheated and needs to
cool down. In IPL, wait for printing to resume
automatically. In Fingerprint and ESC/P,
your print job is lost.
Upgrading
The printer is loading new firmware.
LSS too high
LSS too low
These errors can occur when you run a test
feed without any media installed, or if you
have incorrect media settings.
Load the printer with media (see
“Loading
Media” on page 14
), run Test mode (see
“Understanding Extended Test Mode” on
page 25
), and select the appropriate media
type.
IP configuration
error
The printer does not have a network IP
address. Wait for the printer to acquire an IP
address before continuing.
IP link error
The printer does not have a network
connection.