Iomega 35180 User Manual - Page 10

Customer Support Numbers

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How To Get Help in the Asia-Pacific Region Iomega also offers live customer support for all your technical troubleshooting needs. Before calling Iomega Customer Support, please have the following information at hand. Also please turn on your computer and call from a phone near your computer. 1. Previous customer number, if applicable. 2. Serial number of your drive. 3. Make and model of drive. 4. Make and model of computer. 5. Operating system used (for example, Windows® 98 or Mac® OS 8.6). 6. List of any other hardware installed on the computer (for example, printers, CD-ROM). 7. Iomega software version. 8. Exact description of the problem and any error messages received. Customer Support Numbers Iomega has a highly trained customer support staff that is ready to take your call at the following numbers. Please check our web support site for the most updated list. Calls to these numbers will be charged at normal dialing rates to the listed in-country area codes. As our support numbers may change from time to time, please see our web site at www.iomega.com/support/ap for the latest support numbers. Australia Tel: (61) 2 8223 9140 9:00 a.m. - 5:30 p.m. (EST) Korea Tel: (080) 777-4700 9:00 a.m. - 5:30 p.m. (Support provided by DigiSys) Singapore Tel: (65) 6738-5522 8:30 a.m. - 5:30 p.m. China Tel: 10800 440 0070 8:30 a.m. - 5:30 p.m. Malaysia Tel: (60) 4 810-7891 8:30 a.m. - 5:30 p.m. Taiwan Tel: 0080 444180 8:30 a.m. - 5:30 p.m. Hong Kong Tel: (852) 8109 8202 8:30 a.m. - 5:30 p.m. New Zealand Tel: (64) 9 913 5171 9:00 a.m. - 5:30 p.m. (EST) Japan Tel: (81) 44 752 6651 Fax: (81) 44 741 1841 9:00 a.m. - 5:00 p.m. India: (9:30 a.m. - 5:30 p.m. for all cities) Bangalore Tel: (91) 80 209 5553 Calcutta Tel: (91) 33 216 1990 Delhi Tel: (91) 11 628 1805 Hyderabad Tel: (91) 40 789 5233 Chennai Tel: (91) 44 851 5336 Mumbai Tel: (91) 22 825 1778 | top of page | Rest of Asia Please go to our web support site at www.iomega.com/support/ap, contact the nearest support center, or contact your local dealer or distributor. http://www.iomega.com/support/manuals/hdde40u/get_help_ap.html (2 of 3)3/21/2005 12:36:23 PM

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How To Get Help in the Asia-Pacific Region
Iomega also offers live customer support for all your technical troubleshooting needs.
Before calling Iomega Customer Support, please have the following information at hand. Also please turn on your
computer and call from a phone near your computer.
1.
Previous customer number, if applicable.
2.
Serial number of your drive.
3.
Make and model of drive.
4.
Make and model of computer.
5.
Operating system used (for example, Windows
®
98 or Mac
®
OS 8.6).
6.
List of any other hardware installed on the computer (for example, printers, CD-ROM).
7.
Iomega software version.
8.
Exact description of the problem and any error messages received.
Customer Support Numbers
Iomega has a highly trained customer support staff that is ready to take your call at the following numbers. Please check
our web support site for the most updated list. Calls to these numbers will be charged at normal dialing rates to the listed
in-country area codes.
As our support numbers may change from time to time, please see our web site at
www.iomega.com/support/ap
for the
latest support numbers.
Australia
Tel: (61) 2 8223 9140
9:00 a.m. - 5:30 p.m. (EST)
China
Tel: 10800 440 0070
8:30 a.m. - 5:30 p.m.
Hong Kong
Tel: (852) 8109 8202
8:30 a.m. - 5:30 p.m.
Korea
Tel: (080) 777-4700
9:00 a.m. - 5:30 p.m.
(Support provided by DigiSys)
Malaysia
Tel: (60) 4 810-7891
8:30 a.m. - 5:30 p.m.
New Zealand
Tel: (64) 9 913 5171
9:00 a.m. - 5:30 p.m. (EST)
Singapore
Tel: (65) 6738-5522
8:30 a.m. - 5:30 p.m.
Taiwan
Tel: 0080 444180
8:30 a.m. - 5:30 p.m.
Japan
Tel: (81) 44 752 6651
Fax: (81) 44 741 1841
9:00 a.m. - 5:00 p.m.
India:
(9:30 a.m. - 5:30 p.m. for all cities)
Bangalore
Tel: (91) 80 209 5553
Calcutta
Tel: (91) 33 216 1990
Chennai
Tel: (91) 44 851 5336
Delhi
Tel: (91) 11 628 1805
Hyderabad
Tel: (91) 40 789 5233
Mumbai
Tel: (91) 22 825 1778
|
top of page
|
Rest of Asia
Please go to our web support site at
www.iomega.com/support/ap
, contact the nearest support center, or contact your
local dealer or distributor.