Iomega 35180 User Manual - Page 14

How To Get Help in Latin America How to Get Help In Latin America Iomega is committed to providing a first class customer support service. To meet this goal, Iomega offers a selection of support options including a web support site, fax support, and e-mail support. q Iomega's Web Support Site q Fax Support q E-mail Customer Support q Live Chat Customer Support q Product Information Iomega's specific customer support policies (including fees for services) and procedures change as technology and market conditions dictate. To obtain information about Iomega's current policies, please visit our web site at www.iomega. com/support. Iomega's Web Support Site: www.iomega.com/support The Iomega award winning web support site offers advanced problem-solving support available 24 hours a day. Here's just some of what's offered: q Online Help Pages-You can find help pages with answers to frequently asked questions (FAQs) and troubleshooting or basic "how to" information. q Locate Iomega Manuals-You can access an electronic copy of the manual for any Iomega product. If the manual you select is a PDF file, you will need Adobe® Acrobat® Reader™ to view it. If you don't already have Adobe Acrobat Reader installed on your system, you can download it from the Adobe Systems Incorporated web site: www.adobe.com. q Download the Latest Iomega Software-The software that shipped with your Iomega product may be updated over time. Choose Software Download from the Iomega web support site to check for the most up-to-date Iomega software or go directly to www.iomega.com/software. | top of page | Fax Support: 1-801-332-4882 You can send a fax to our Customer Support team via the Fax support number requesting basic troubleshooting information and available documents. E-mail Customer Support Send an e-mail to our Customer Support team via the web. Just go to our support site at www.iomega.com/support, make the appropriate selection for your region, and click e-mail. Live Chat Customer Support Iomega Support Live Help allows you to chat directly with a member of our Customer Support team so you can get the help you need right now without picking up your telephone or sending an e-mail. Just go to our support site at www. iomega.com/support, select your product, and click on live chat. Iomega Support Live Help is available Monday through http://www.iomega.com/support/manuals/hdde40u/get_help_la.html (1 of 2)3/21/2005 12:36:25 PM