JVC KD-R870BT Instruction Manual - Page 32

Troubleshooting

Page 32 highlights

REFERENCES • The song order displayed on the selection menu of this unit may differ from that of the iPod/iPhone. • Depending on the version of the operating system of the iPod/iPhone, some functions may not operate on this unit. About Android device • This unit supports Android OS 4.1 and above. • Some Android devices (with OS 4.1 and above) may not fully support Android Open Accessory (AOA) 2.0. • If the Android device supports both mass storage class device and AOA 2.0, this unit always playback via AOA 2.0 as priority. About Pandora • Pandora is only available in certain countries. Please visit for more information. • Because Pandora is a third-party service, the specifications are subject to change without prior notice. Accordingly, compatibility may be impaired, or some or all of the services may become unavailable. • Some functions of Pandora cannot be operated from this unit. • For issues using the application, please contact Pandora at pandora-support@pandora. com. About iHeartRadio • iHeartRadio® is a third-party service, therefore the specifications are subject to change without prior notice. Accordingly, compatibility may be impaired or some or all of the services may become unavailable. • Some iHeartRadio® functionality cannot be operated from this unit. About Bluetooth • Depending on the Bluetooth version of the device, some Bluetooth devices may not be able to connect to this unit. • This unit may not work with some Bluetooth devices. • Signal conditions vary, depending on the surroundings. TROUBLESHOOTING Symptom Remedy Sound cannot be heard. • Adjust the volume to the optimum level. • Check the cords and connections. General "MISWIRING CHECK WIRING THEN PWR ON" appears. Turn the power off, then check to be sure the terminals of the speaker wires are insulated properly. Turn the power on again. "PROTECTING SEND SERVICE" appears. Send the unit to the nearest service center. Source cannot be selected. Check the [SRC SELECT] setting. ( 4) Radio • Radio reception is poor. • Static noise while listening to the radio. Connect the antenna firmly. Disc cannot be ejected. Press and hold to forcibly eject the disc. Be careful not to drop the disc when it is ejected. "IN DISC" appears. Make sure nothing is blocking the loading slot when you eject the disc. "PLEASE" and "EJECT" appear Press , then insert the disc correctly. alternately. CD / USB / iPod Playback order is not as intended. The playback order is determined by the file name (USB) or the order in which files were recorded (disc). Elapsed playing time is not correct. This depends on the recording process earlier. "NOT SUPPORT" appears and Check whether the track is a playable format. ( 27) track skips. "READING" keeps flashing. • Do not use too many hierarchical levels and folders. • Reload the disc or reattach the USB device. "CANNOT PLAY" flashes and/ • Check whether the connected device is compatible with this or connected device cannot unit and ensure the files are in supported formats. ( 27) be detected. • Reattach the device. 28

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28
Symptom
Remedy
General
Sound cannot be heard.
Adjust the volume to the optimum level.
Check the cords and connections.
“MISWIRING CHECK WIRING
THEN PWR ON” appears.
Turn the power off, then check to be sure the terminals of
the speaker wires are insulated properly. Turn the power on
again.
“PROTECTING SEND
SERVICE” appears.
Send the unit to the nearest service center.
Source cannot be selected.
Check the [
SRC SELECT
] setting.
(
 4)
Radio
• Radio reception is poor.
• Static noise while listening
to the radio.
Connect the antenna firmly.
CD / USB / iPod
Disc cannot be ejected.
Press and hold
to forcibly eject the disc. Be careful not to
drop the disc when it is ejected.
“IN DISC” appears.
Make sure nothing is blocking the loading slot when you
eject the disc.
“PLEASE” and “EJECT” appear
alternately.
Press
, then insert the disc correctly.
Playback order is not as
intended.
The playback order is determined by the file name (USB) or
the order in which files were recorded (disc).
Elapsed playing time is not
correct.
This depends on the recording process earlier.
“NOT SUPPORT” appears and
track skips.
Check whether the track is a playable format.
(
 27)
“READING” keeps flashing.
Do not use too many hierarchical levels and folders.
Reload the disc or reattach the USB device.
“CANNOT PLAY” flashes and/
or connected device cannot
be detected.
Check whether the connected device is compatible with this
unit and ensure the files are in supported formats.
(
 
27
)
• Reattach the device.
TROUBLESHOOTING
REFERENCES
The song order displayed on the selection menu of this unit may differ from that of the
iPod/iPhone.
Depending on the version of the operating system of the iPod/iPhone, some functions
may not operate on this unit.
About Android device
This unit supports Android OS 4.1 and above.
Some Android devices (with OS 4.1 and above) may not fully support Android Open
Accessory (AOA) 2.0.
If the Android device supports both mass storage class device and AOA 2.0, this unit
always playback via AOA 2.0 as priority.
About Pandora
Pandora is only available in certain countries.
Please visit <http://www.pandora.com/legal> for more information.
Because Pandora is a third-party service, the specifications are subject to change
without prior notice. Accordingly, compatibility may be impaired, or some or all of the
services may become unavailable.
Some functions of Pandora cannot be operated from this unit.
For issues using the application, please contact Pandora at pandora-support@pandora.
com.
About iHeartRadio
iHeartRadio® is a third-party service, therefore the specifications are subject to change
without prior notice. Accordingly, compatibility may be impaired or some or all of the
services may become unavailable.
Some iHeartRadio® functionality cannot be operated from this unit.
About Bluetooth
Depending on the Bluetooth version of the device, some Bluetooth devices may not be
able to connect to this unit.
This unit may not work with some Bluetooth devices.
Signal conditions vary, depending on the surroundings.