JVC KD-R870BT Instruction Manual - Page 33

Symptom, Remedy - troubleshooting

Get JVC KD-R870BT PDF manuals and user guides View all JVC KD-R870BT manuals
Add to My Manuals
Save this manual to your list of manuals

Page 33 highlights

TROUBLESHOOTING Symptom Remedy The iPod/iPhone does not • Check the connection between this unit and iPod/iPhone. turn on or does not work. • Detach and reset the iPod/iPhone using hard reset. CD / USB / iPod "LOADING" appears when you enter search mode by pressing . This unit is still preparing the iPod/iPhone music list. It may take some time to load, try again later. Correct characters are not displayed. • This unit can only display uppercase letters, numbers, and a limited number of symbols. • Depending on the display language you have selected ( 5), some characters may not be displayed correctly. • Sound cannot be heard during playback. • Sound output only from the Android device. • Reconnect the Android device. • If in [AUDIO MODE], launch any media player application on the Android device and start playback. • If in [AUDIO MODE], relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. ( 28) Cannot playback at [AUTO MODE]. • Make sure JVC MUSIC PLAY APP is installed on the Android device. ( 7) • Reconnect the Android device and select the appropriate control mode. ( 8) • If this does not solve the problem, the connected Android device does not support [AUTO MODE]. ( 28) "NO DEVICE" or "READING" • Switch off the developer options on the Android device. keeps flashing. • Reconnect the Android device. • If this does not solve the problem, the connected Android device does not support [AUTO MODE]. ( 28) Playback is intermittent or Turn off the power saving mode on the Android device. sound skips. ANDROID "CANNOT PLAY" • Make sure Android device contains playable audio files. • Reconnect the Android device. • Restart the Android device. Symptom Remedy "ADD ERROR" New station creation is unsuccessful. "CHK DEVICE" Check the Pandora application on your device. "NO SKIPS" The skip limit has been reached. "NO STATIONS" No stations are found. "STATION LMT" The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Pandora "UPGRADE APP" Make sure you have installed the latest version of the Pandora application on your device. "CONNECT ERR" Communication is unstable. "RATING ERR" Registration of thumbs up/thumbs down has failed due to insufficient network connectivity. "THUMBS N/A" Registration of thumbs up/thumbs down is not allowed. "LICENSE ERR" You try to access from a country which Pandora is not deliverable. iHeartRadio Station cannot be selected. If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, custom stations become unavailable. "NOT CONNCTD" Link to the application is impossible. "CH LOCKED LOCK CODE?" The selected channel is locked. Enter the correct pass code to unlock. ( 13) SiriusXM® Radio "CHAN UNSUB" The selected channel is unsubscribed. Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in Canada to subscribe. "CH UNAVAIL" The selected channel is unavailable. Visit www.siriusxm.com for more information about the SiriusXM channel lineup. ENGLISH 29

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
ENGLISH
29
Symptom
Remedy
CD / USB / iPod
The iPod/iPhone does not
turn on or does not work.
•
Check the connection between this unit and iPod/iPhone.
•
Detach and reset the iPod/iPhone using hard reset.
“LOADING” appears when
you enter search mode by
pressing
.
This unit is still preparing the iPod/iPhone music list. It
may take some time to load, try again later.
Correct characters are not
displayed.
•
This unit can only display uppercase letters, numbers,
and a limited number of symbols.
•
Depending on the display language you have selected
(
 5
), some characters may not be displayed correctly.
ANDROID
• Sound cannot be heard
during playback.
• Sound output only from
the Android device.
• Reconnect the Android device.
• If in [
AUDIO MODE
], launch any media player
application on the Android device and start playback.
• If in [
AUDIO MODE
], relaunch the current media player
application or use another media player application.
• Restart the Android device.
•
If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. (
 28
)
Cannot playback at
[
AUTO MODE
].
•
Make sure JVC MUSIC PLAY APP is installed on the
Android device. (
 7
)
•
Reconnect the Android device and select the appropriate
control mode. (
 8
)
•
If this does not solve the problem, the connected Android
device does not support [
AUTO MODE
]. (
 28
)
“NO DEVICE” or “READING”
keeps flashing.
•
Switch off the developer options on the Android device.
• Reconnect the Android device.
•
If this does not solve the problem, the connected Android
device does not support [
AUTO MODE
]. (
 28
)
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“CANNOT PLAY”
•
Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
TROUBLESHOOTING
Symptom
Remedy
Pandora
“ADD ERROR”
New station creation is unsuccessful.
“CHK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
“STATION LMT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
“UPGRADE APP”
Make sure you have installed the latest version of the
Pandora application on your device.
“CONNECT ERR”
Communication is unstable.
“RATING ERR”
Registration of thumbs up/thumbs down has failed due to
insufficient network connectivity.
“THUMBS N/A”
Registration of thumbs up/thumbs down is not allowed.
“LICENSE ERR”
You try to access from a country which Pandora is not
deliverable.
iHeartRadio
Station cannot be selected.
If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“NOT CONNCTD”
Link to the application is impossible.
SiriusXM® Radio
“CH LOCKED LOCK CODE?”
The selected channel is locked. Enter the correct pass code
to unlock.
(
 13)
“CHAN UNSUB”
The selected channel is unsubscribed.
Call 1-866-635-2349 in the U.S.A. or 1-877-438-9677 in
Canada to subscribe.
“CH UNAVAIL”
The selected channel is unavailable. Visit
www.siriusxm.com for more information about the
SiriusXM channel lineup.