Kenmore 5736 Use and Care Guide - Page 19

Troubleshooting

Page 19 highlights

Moving When you are moving your refrigerator to a new home, follow these steps to prepare it for the move. 1. If your refrigerator has an automatic ice maker: • Turn off the water supply to the ice maker at least one day ahead of time. • Disconnect the water line from the back of the refrigerator. • When the last load of ice drops, raise the wire shutoff arm to the OFF (up) position or move the switch to the OFF (right) setting. 2. Remove all food from the refrigerator and pack all frozen food in dry ice. 3. Empty the ice bin. 4. Depending on the model, turn the Temperature Control or Refrigerator Control to OFE See "Using the Controls." 5. Unplug refrigerator. 6. Empty water from the defrost pan. 7. Clean, wipe, and dry thoroughly. 8. Take out all removable parts, wrap them well, and tape them together so they don't shift and rattle during the move. 9. Depending on the model, raise the front of the refrigerator so it rolls more easily OR screw in the leveling legs so they don't scrape the floor. See "Adjust the Doors." 10. Tape the doors closed and tape the power cord to the back of the refrigerator. When you get to your new home, put everything back and refer to the "Installation Instructions" section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator. TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. The refrigerator will not operate Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. Power cord unplugged? Plug into a grounded 3 prong outlet. Is outlet working? Plug in a lamp to see if the outlet is working. Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Are controls on? Make sure the refrigerator controls are on. See "Using the Controls." New installation? Allow 24 hours following installation for the refrigerator to cool completely. NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly. The motor seems to run too much Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open. The refrigerator is noisy Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation. • Buzzing - heard when the water valve opens to fill the ice maker Pulsating - fans/compressor adjusting to optimize performance Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator Sizzling/Gurgling - water dripping on the heater during defrost cycle Popping - contraction/expansion of inside walls, especially during initial cool-down Water running - may be heard when water melts during the defrost cycle and runs into the drain pan Creaking/Cracking ice maker mold. - occurs as ice is being ejected from the The doors will not close completely • Door blocked open? Move food packages away from door. • Bin or shelf in the way? Push bin or shelf back in the correct position. 19

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Moving
When you are moving your refrigerator
to a new home, follow
these steps
to prepare
it for the move.
1. If your refrigerator
has an automatic
ice maker:
Turn off the water supply
to the ice maker at least one day
ahead of time.
Disconnect
the water line from the back of the
refrigerator.
When the last load of ice drops, raise the wire shutoff
arm
to the OFF (up) position
or move the switch
to the OFF
(right) setting.
2. Remove all food from the refrigerator
and pack all frozen
food
in dry ice.
3. Empty the ice bin.
4.
Depending
on the model,
turn the Temperature
Control
or
Refrigerator
Control to OFE See "Using the Controls."
5. Unplug refrigerator.
6. Empty water from
the defrost
pan.
7. Clean, wipe, and dry thoroughly.
8. Take out all removable
parts, wrap them well, and tape them
together
so they don't
shift and rattle during the move.
9. Depending
on the model,
raise the front of the refrigerator
so
it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See "Adjust
the Doors."
10. Tape the doors closed
and tape the power cord to the back
of the refrigerator.
When you get to your new home, put everything
back and refer to
the "Installation
Instructions"
section for preparation
instructions.
Also, if your refrigerator
has an automatic
ice maker, remember to
reconnect
the water supply
to the refrigerator.
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
The refrigerator will not operate
Electrical
Shock
Hazard
Plug into
a
grounded
3 prong outlet.
Do not
remove
ground prong.
Do not
use
an
adapter.
Do not
use an
extension
cord.
Failure
to follow
these
instructions
can
result
in
death,
fire, or
electrical
shock.
Power
cord unplugged?
Plug into a grounded
3 prong
outlet.
Is
outlet working?
Plug in a lamp to see if the outlet
is
working.
Household
fuse blown or circuit
breaker
tripped?
Replace
the fuse or reset the circuit
breaker. If the problem
continues,
call an electrician.
Are controls
on?
Make sure the refrigerator
controls
are on.
See "Using the Controls."
New installation?
Allow 24 hours following
installation
for
the refrigerator
to cool completely.
NOTE:
Adjusting
the temperature
controls
to coldest
setting
will not cool either compartment
more quickly.
The motor seems to run too much
Your new refrigerator
may run longer than your old one due to its
high-efficiency
compressor
and fans. The unit may run even
longer if the room is warm, a large food load is added,
doors
are
opened
often, or if the doors
have been left open.
The refrigerator
is noisy
Refrigerator
noise has been reduced
over the years. Due to this
reduction,
you may hear intermittent
noises from your new
refrigerator
that you did not notice from your old model.
Below
are listed some normal sounds with
an explanation.
Buzzing
-
heard when the water valve opens to fill the ice
maker
Pulsating
- fans/compressor
adjusting
to optimize
performance
Rattling
- flow of refrigerant,
water line, or from items placed
on top of the refrigerator
Sizzling/Gurgling
- water dripping
on the heater during
defrost
cycle
Popping
- contraction/expansion
of inside walls,
especially
during initial cool-down
Water
running
- may be heard when water melts during the
defrost
cycle and runs into the drain pan
Creaking/Cracking
- occurs
as ice is being ejected
from the
ice maker
mold.
The doors
will not close completely
Door blocked open?
Move food packages
away from door.
Bin or shelf
in the way?
Push bin or shelf back in the correct
position.
19