Kodak 1516756 User Manual - Page 14

Correcting unbalanced transactions Situations may occur during processing that could cause the transaction to be out of balance. Some reasons for this are: • a check amount was read or keyed incorrectly • checks were double-fed during the scanning process • the initial amount of the deposit/payment was entered incorrectly Your application may be configured to allow you to release unbalanced transactions. However, if you must balance before release, follow the steps below: 1. When you reach the last check in the transaction and press Enter, a message box will be displayed showing you the amount entered and the scanned amount. 2. Select which amount is correct, either Entered Amount or Scanned Amount. Scanned Amount is Correct 1. If the Scanned Amount is correct, click Scanned Amount and the Scan Deposits/Scan Payments dialog box will be displayed: 2. Enter the correct amount in the Enter Deposit Amount field. 3. Click Begin Capture. The main viewing window will be redisplayed so you can complete the transaction. Entered Amount is Correct If the entered amount is correct, click Entered Amount and the main viewing window will be displayed. 1. Edit any of the check amounts and press Enter, or scan any missed or double-fed checks. The message Deposit amount XX has been accepted will be displayed. 2. Click OK. 12 A-61543 December 2005