Kodak S730 User Manual - Page 24

4 Troubleshooting and support For step-by-step product support, visit www.kodak.com/go/digitalframesupport and select Step-by-Step Solutions & Repair. Picture frame problems If... Try one or more of the following Frame does not turn on. ■ Make sure the power cable that was included with your frame is connected securely (see page 3). ■ Unplug the power cable for 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release. Nothing happens when ■ Insert a certified SD/SDHC/MMC/XD/MS/MS Pro Duo Card, with a memory card or USB images, into the card slot, then push to seat it (see page 7). device is connected. ■ Make sure the USB device is connected securely (see page 7). ■ Make sure the file format of your pictures and videos are supported. (See the Extended user guide). NOTE: Pictures may take a longer time to display when the picture/video files are large or when using a large capacity memory card or other connected device. Touch border doesn't work. ■ Use your finger to make your selections on the Quick Touch Borders (see page 4). Lights on the border show you where to touch. IMPORTANT: Do not slide on the right border (tap only). ■ Unplug the power cable for 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release. 22 www.kodak.com/go/digitalframesupport