Konica Minolta Kodak i3450 User Guide - Page 32

Problem solving Use the list below as a guide to check possible solutions to problems you may encounter when using the printer. Problem Print quality is poor or inconsistent Printing problems when starting up due to dry print head Not printing U2 is displayed in the operator control panel when trying to print Ink is being sprayed on the back of the scanner Printer door will not close Possible Solution • Be sure the ink cartridge is not empty. • Be sure the ink cartridge is properly installed. • Be sure the ink cartridge is in the correct position for printing. • Verify that the printer has been enabled in the scanning application and that the expected print string has been specified. • Verify that all printer connectors are securely fastened and that the printer cable is securely attached. • Clean the print head (see "Printing problems when starting up due to dry print head" below). Remove the ink cartridge from the printer carrier and using a lint free cloth or swab, dab (do not wipe) the ink jets on the ink cartridge, replace the ink cartridge and try again. • Be sure that printing is enabled in the scanning application. • Check to be sure that the ink cartridge/printer carrier is secure and in the desired print position. • Be sure the tape is removed from the print head. • Be sure the Printer Accessory is plugged in. • Printer Accessory or ink cartridge is not installed. • Verify that the printer carrier is securely in a print position (see "Changing print positions" on page 25). • Verify that the printer carrier is in the "printing" position. 26 A-61771 September 2016