Konica Minolta Kodak i4600 User Guide - Page 52

Upgrading software, Contacting Service, Operation timeout, USB cable has been

Page 52 highlights

Indicators - the following provides a listing of the 7-segment display and LED indicators. 7-segment LED indicator display Explanation U1 U2 U3 U4 U5 U6 U7 U8 U8 U9 E codes Red Red Red Red Red Red Green flash Red Red Red flash Check the imaging guides Ink cartridge missing Document too long Future use Operation timeout, USB cable has been disconnected while the scanner was running, etc. Scanner cover open • Too much paper is in the input elevator • The feed module is not inserted properly Multifeed pause Multifeed stop Document jam or the paper path is blocked • Be sure all cables are connected properly • Turn power off and then on again If problem persists, call Service. Upgrading software Kodak frequently updates drivers and firmware to correct issues and add new features. If you are having error codes (Ex), you should upgrade to the latest driver before contacting Service. Go to: www.Kodak.com/go/disupport, access i4000 Software and Drivers and download the most recent upgrade. Contacting Service 1. Visit www.Kodak.com/go/disupport to obtain the most current phone number for your country. 2. When calling, please have the following information ready: • A description of your problem. • The scanner model and serial number. • Computer configuration. • Scanning application you are using. 6-4 A-61651 November 2010

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6-4
A-61651 November 2010
Indicators
— the following provides a listing of the 7-segment display and
LED indicators.
Upgrading software
Kodak frequently updates drivers and firmware to correct issues and add new
features. If you are having error codes (
E
x), you should upgrade to the latest
driver before contacting Service. Go to: www.Kodak.com/go/disupport, access
i4000 Software and Drivers
and download the most recent upgrade.
Contacting Service
1.
Visit www.Kodak.com/go/disupport to obtain the most current phone
number for your country.
2.
When calling, please have the following information ready:
A description of your problem.
The scanner model and serial number.
Computer configuration.
Scanning application you are using.
7-segment
display
LED indicator
Explanation
U1
Red
Check the imaging guides
U2
Red
Ink cartridge missing
U3
Red
Document too long
U4
Future use
U5
Red
Operation timeout, USB cable has been
disconnected while the scanner was
running, etc.
U6
Red
Scanner cover open
U7
Red
• Too much paper is in the input elevator
• The feed module is not inserted properly
U8
Green flash
Multifeed pause
U8
Red
Multifeed stop
U9
Red
Document jam or the paper path is blocked
E codes
Red flash
• Be sure all cables are connected properly
• Turn power off and then on again
If problem persists, call Service.