Konica Minolta bizhub 3300P bizhub 3300P User Guide - Page 184
Option problems, Cannot detect internal option
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User's Guide Option problems Cannot detect internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on the printer. The problem is solved. Go to step 2. Does the internal option operate correctly? Step 2 Check if the internal option is properly installed in the controller board. 1. Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet. 2. Make sure the internal option is installed in the appropriate connector in the controller board. 3. Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the printer. Go to step 3. Connect the internal option to the controller board. Is the internal option properly installed in the controller board? Step 3 Print a menu settings page, and then check to see if the internal option is listed in the Installed Features list. Go to step 4. Reinstall the internal option. Is the internal option listed in the menu settings page? Step 4 1. Check if the internal option is selected. It may be necessary to manually add the internal option in the printer driver to make it available for print jobs. 2. Resend the print job. The problem is Contact technical support. solved. Does the internal option operate correctly? - 184 -