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Konica Minolta bizhub 601 bizhub 751/601 Print Operations User Manual - IC-208 - Page 253

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Troubleshooting 14 14.2 14.2.1 Unable to specify desired settings or unable to print as specified Perform these troubleshooting procedures if you cannot specify the desired settings in the printer driver, or if the print results do not represent the settings that have been specified. 2 Note Some of the printer driver functions cannot be combined with other functions. Printer driver settings have no effect Symptom A printer driver setting cannot be selected. A "Conflicts" message with "Unable to Select" or "Function Canceled" appears. Printing is not performed as specified. The watermark cannot be printed. The staple function cannot be specified. Stapling cannot be performed. The stapling position is not as expected. The Punch function cannot be specified. The pages are not punched. The hole punch position is not as expected. The overlay is not printed properly. Images are not printed properly. Cause Some functions cannot be combined. An incorrect combination of functions has been specified. Incorrect settings may be specified. Function settings can be combined in the printer driver, but not on this machine. The paper size, orientation, and other settings specified in the application may have priority over those specified in the printer driver. The watermark may not be correctly set. The watermark density may be set to a level that is too low. Watermarks cannot be printed in graphics applications in some cases. Stapling is not possible if "Paper Type" is set to "Thick" or "Transparency". The Staple function requires optional finisher. When printing a large number of pages, stapling cannot be performed. Stapling is not possible if the document contains pages of different sizes. The orientation setting is not correct. Hole punching cannot be specified if "Booklet", "Transparency", "Thick2", "Thick3", or "Envelope" is selected. Optional finisher and a punch kit or Z folding unit are required. Printed pages may be fed out without being punched if the paper is loaded into the paper source with an incorrect orientation. The orientation setting is not correct. Available computer memory space may be insufficient. Available computer memory space may be insufficient. Remedy Do not try to select settings that are not available. Check the settings and specify the functions correctly. Check each setting in the printer driver. Specify the correct settings in the application. Check the watermark settings. Check the density settings. No watermark can be printed if that is the case. Check each setting in the printer driver. Install the required optional finisher and enable it using the printer driver. Change the number of pages to be printed. Check the document. Check the stapling position in the printer driver setup dialog box. Check each setting in the printer driver. Install the required optional finisher and enable it using the printer driver. Check the orientation setting. Check the stapling position in the printer driver setup dialog box, and then print. Simplify the overlay to reduce the data size. Simplify the images to reduce the data size. IC-208 14-4

Section	Page
Introduction	2
Table of contents	3
About this manual	10
Contents	10
Product notation	10
Explanation of manual conventions	11
User’s Guides	12
Printed manual	12
User’s Guide CD manuals	12
1 Overview of printer functions	14
1.1 Printer controller	14
1.1.1 Role of the printer controller	14
1.1.2 Printing flow	15
1.1.3 Control panel	16
1.2 Operating environment	17
1.2.1 Compatible computers and operating systems	17
Windows	17
Macintosh	17
1.2.2 Compatible interfaces	18
Ethernet interface	18
USB interface	18
1.3 Setting up the system	19
1.3.1 Network connection	19
1.3.2 Local connection	19
1.4 Contents of CD-ROM	21
2 Precautions for installation	24
2.1 Introduction	24
2.2 Printer drivers applicable to operating systems	25
2.3 Connection methods selectable in each operating system	27
2.3.1 Windows 2000/XP/Server 2003	27
2.3.2 Windows Vista/Server 2008/7	28
2.3.3 Windows NT 4.0	29
2.3.4 Mac OS 9.2	29
2.3.5 Mac OS 10.2, 10.3, 10.4, 10.5, or 10.6	29
2.3.6 NetWare	29
3 Easy installation using the installer (Windows)	32
3.1 Installer	32
3.1.1 Installer operating environment	32
3.2 Easy installation using the installer	33
3.2.1 Settings of this machine	33
3.2.2 Installation of the printer driver	33
4 Manual installation using the Add Printer wizard	37
4.1 Windows XP/Server 2003	37
4.1.1 Network connection (LPR/Port9100)	37
TCP/IP setting for this machine	37
RAW port number setting for this machine	37
LPD setting for this machine	37
Printer driver installation using the \	37
4.1.2 Network connection (SMB)	40
TCP/IP setting for this machine	40
SMB setting for this machine	40
Printer driver installation by specifying printers using the \	41
4.1.3 Network connection (IPP or IPPS)	43
Specifying the TCP/IP setting for this machine	43
Specifying the IPP settings for this machine	43
Printer driver installation using the \	43
4.1.4 Local connection	44
4.2 Windows Vista/Server 2008/7	46
4.2.1 Network connection (LPR, Port9100, or SMB)	46
Specifying the TCP/IP setting for this machine	46
RAW port number setting for this machine	46
LPD setting for this machine	46
SMB setting for this machine	46
Printer driver installation by searching printers using the \	46
Printer driver installation by creating a port using the \	49
4.2.2 Network connection (IPP or IPPS)	52
Specifying the TCP/IP setting for this machine	52
Specifying the IPP settings for this machine	52
Printer driver installation using the \	52
4.2.3 Network connection (Web Service print)	54
TCP/IP setting for this machine	54
Web Service settings for this machine	54
Recognizing the printer driver from the Network window	54
Printer driver installation by specifying the IP address using the \	55
4.2.4 Local connection	57
Recognizing the installed printer driver	57
Installing the printer driver when connecting the machine	58
Updating the driver after connecting this machine	58
4.3 Windows 2000	60
4.3.1 Network connection (LPR/Port9100)	60
TCP/IP setting for this machine	60
RAW port number setting for this machine	60
LPD setting for this machine	60
Printer driver installation using the \	60
4.3.2 Network connection (SMB)	62
TCP/IP setting for this machine	62
SMB setting for this machine	62
Printer driver installation using the \	63
4.3.3 Network connection (IPP or IPPS)	64
Specifying the TCP/IP setting for this machine	64
Specifying the IPP settings for this machine	64
Printer driver installation using the \	64
4.3.4 Local connection	65
4.4 Windows NT 4.0	66
4.4.1 Network connection (LPR)	66
TCP/IP setting for this machine	66
LPD setting for this machine	66
Printer driver installation using the \	66
5 Installation on Macintosh computers	69
5.1 Mac OS X 10.2, 10.3, 10.4, 10.5, or 10.6	69
5.1.1 Installing the printer driver	69
5.1.2 Selecting and connecting the printer (OS 10.4, 10.5, or 10.6)	70
Specifying the Bonjour settings	70
Specifying the AppleTalk settings	71
Specifying the LPR settings	73
Specifying the IPP settings	74
5.1.3 Selecting and connecting the printer (OS 10.2 and 10.3)	76
Specifying the Rendezvous settings	76
Specifying the AppleTalk settings	77
Specifying the LPR settings	78
Specifying the IPP settings	79
5.2 Mac OS 9.2	81
5.2.1 Installing the printer driver	81
5.2.2 Selecting and connecting the printer	81
Specifying the AppleTalk settings	81
Specifying the LPR settings	82
6 Installation to use NetWare	85
6.1 NetWare	85
6.1.1 Network Settings	85
6.1.2 Windows Client Setting	85
7 Uninstalling the printer driver	87
7.1 Windows	87
7.1.1 Uninstallation by an uninstallation program	87
7.1.2 Uninstallation by an installer	87
7.1.3 Manual uninstallation	88
7.2 Macintosh	90
7.2.1 For Macintosh OS X	90
7.2.2 For Macintosh OS 9.2	90
8 Print functions of the PCL/PS/XPS drivers for Windows	92
8.1 Printing operations	92
8.2 Initializing the printer driver	94
8.2.1 How to display the Properties screen	94
8.2.2 Configure tab	94
8.2.3 Settings tab	95
8.2.4 Registration of the default settings	96
8.3 Common settings	97
8.4 Parameter details	98
8.4.1 Basic tab	98
8.4.2 Layout tab	100
8.4.3 Finish tab	101
8.4.4 Cover Mode tab	102
8.4.5 Stamp/Composition tab	104
Editing watermark	105
Editing the copy protect	106
Editing date/time and page number	107
8.4.6 Quality tab	108
8.4.7 Other tab	109
9 Print function of Mac OS X	111
9.1 Printing operations	111
9.2 Initializing the printer driver	113
9.2.1 Options	113
9.2.2 Registration of the default settings	114
9.3 Common settings	115
9.4 How to add a custom size	116
9.5 Parameter details	117
9.5.1 Page Attributes	117
9.5.2 Copies & Pages	118
9.5.3 Output Method	118
Checking the Output Method setting details	119
9.5.4 Layout	122
9.5.5 Layout/Finish	122
Checking the Layout/Finish setting details	124
9.5.6 Paper Tray/Output Tray	125
9.5.7 Cover Mode/Transparency Interleave	126
9.5.8 Per Page Setting	127
9.5.9 Stamp/Composition	128
Editing the copy protect	129
Editing date/time	130
Editing page number	131
Editing header/footer	132
9.5.10 Quality	133
10 Print function of Mac OS 9.2	135
10.1 Printing operations	135
10.2 Initializing the printer driver	136
10.2.1 Options	136
10.2.2 Registration of the default settings	137
10.3 Parameter details	138
10.3.1 Page Attributes	138
10.3.2 Setting Custom Page Size	138
10.3.3 General	139
10.3.4 Layout (Pages per sheet)	139
10.3.5 Printer specific options (Finishing Options 1 to 3)	140
11 Function detail description	142
11.1 Proof print	142
11.1.1 Setting up the printer driver	142
For Windows	142
For Macintosh OS X	143
11.1.2 Recalling a job from the control panel	143
11.2 Secure print	145
11.2.1 Setting up the printer driver	145
For Windows	145
For Macintosh OS X	147
11.2.2 Recalling a job from the control panel	148
When \	148
When \	150
11.3 Save in User Box	153
11.3.1 Setting up the printer driver	153
For Windows	153
For Macintosh OS X	154
11.3.2 Recalling a job from the control panel	155
11.4 Printing on a machine with the user authentication set up	158
11.4.1 Setting up the printer driver	158
For Windows	158
For Macintosh OS X	160
11.5 Printing with the machine enabling the Account Track function	161
11.5.1 Setting up the printer driver	161
For Windows	161
For Macintosh OS X	163
11.6 ID & Print	164
11.6.1 Setting up the printer driver	164
For Windows	164
For Macintosh OS X	167
11.6.2 Recalling a job from the control panel	168
Entering user information and printing	168
Specifying documents to be printed from the ID & Print User Box	169
Logging in using an authentication unit	171
11.7 Specifying a user-defined encryption passphrase	172
11.7.1 Settings of this machine	172
11.7.2 Setting up the printer driver	174
For Windows	174
For Macintosh OS X	175
11.8 Saving the driver settings	177
11.8.1 Setting up the printer driver	177
For Windows	177
11.8.2 Recalling the settings	178
11.8.3 Editing the settings	178
11.8.4 Importing and exporting the driver settings	179
12 Settings on the control panel	181
12.1 Basic operations for user settings	181
12.1.1 Displaying the User Settings screen	181
12.2 User settings	183
12.2.1 PDL setting	183
12.2.2 Number of Copies	184
12.2.3 Original Direction	185
12.2.4 Spool Print Jobs in HDD before RIP	186
12.2.5 A4/A3 <- -> LTR/LGR Auto Switch	187
12.2.6 Banner Sheet Setting	188
12.2.7 Binding Direction Adjustment	189
12.2.8 Skip Blank Pages	190
12.2.9 Paper Tray	191
12.2.10 Paper Size	192
12.2.11 2-Sided Print	193
12.2.12 Binding Position	194
12.2.13 Staples	195
12.2.14 Punch	196
12.2.15 Banner Paper Tray	197
12.2.16 Font Settings (PCL)	198
12.2.17 Symbol Set (PCL)	199
12.2.18 Font Size (PCL)	200
12.2.19 Line/Page (PCL)	201
12.2.20 CR/LF Mapping (PCL)	202
12.2.21 Print PS Errors	203
12.2.22 Verify XPS Digital Signature	204
12.2.23 TIFF/PDF Image Paper Settings	205
12.2.24 Print Reports	206
12.2.25 Image Shift Settings	207
12.2.26 Stamp Settings	208
Date/Time Print Position	209
Date/Time Text Size	209
Page Number Print Position	209
Page Number Text Size	210
Page number print setting on the insert sheet	210
12.3 Basic operations for Administrator Settings	211
12.3.1 Displaying the Administrator Settings screen	211
12.4 Administrator Settings	213
12.4.1 Print/Fax Output Settings	213
12.4.2 Output Tray Settings	214
12.4.3 Delete Secure Print Documents	214
12.4.4 Auto Delete Secure Document	215
12.4.5 ID & Print Delete Time	216
12.4.6 ID & Print Delete after Print Setting	217
12.4.7 ID & Print Settings	218
12.4.8 ID & Print Operation Settings	220
12.4.9 Print without Authentication	221
12.4.10 I/F Timeout	221
12.4.11 Print XPS Errors	223
12.4.12 Authentication Setting for OpenAPI Settings	223
12.4.13 Print Data Capture	224
12.4.14 Secured Printing Only	225
12.4.15 Driver Password Encryption Setting	226
13 PageScope Web Connection	229
13.1 Using PageScope Web Connection	229
13.1.1 Operating environment	229
13.1.2 Accessing PageScope Web Connection	229
13.1.3 Web browser cache	230
With Internet Explorer	230
With Netscape Navigator	230
With Mozilla Firefox	230
13.1.4 Structure of pages	231
13.2 Logging on and logging off	233
13.2.1 Login and logout operations	233
When user authentication and account track settings are not specified	233
When user authentication and account track settings are specified	234
13.2.2 Logout	234
13.2.3 Login	235
Options that can be selected when logged on to PageScope Web Connection	235
Logging on as a public user	236
Logging on as a registered user	236
Logging on to Administrator mode	237
Logging on as a user box administrator	238
13.3 Overview of User mode	239
13.3.1 Information	239
13.3.2 Job	240
13.3.3 Box	240
13.3.4 Direct Print	241
13.3.5 Store Address	242
13.4 Overview of Administrator mode	243
13.4.1 Maintenance	243
13.4.2 Security	244
13.4.3 Box	245
13.4.4 Print Setting	246
13.4.5 Store Address	247
13.4.6 Network	248
14 Troubleshooting	251
14.1 Cannot print	251
14.2 Unable to specify desired settings or unable to print as specified	253
14.2.1 Printer driver settings have no effect	253
14.2.2 Other	254
14.2.3 Error message	254
15 Appendix	256
15.1 Product specifications	256
15.2 Configuration page	259
15.3 Font list	260
15.3.1 PCL Font List	260
15.3.2 PS Font List	261
15.3.3 Demo page	262
15.4 PPD driver (for Linux and applications)	263
15.4.1 PPD driver types	263
15.4.2 About the PPD driver for Linux	263
15.4.3 About the PPD driver for applications	264
15.5 Glossary	265
16 Index	270

Match case Limit results 1 per page

IC-208

14-4

Troubleshooting

14.2

Unable to specify desired settings or unable to print as specified

Perform these troubleshooting procedures if you cannot specify the desired settings in the printer driver, or

if the print results do not represent the settings that have been specified.

Note

Some of the printer driver functions cannot be combined with other functions.

14.2.1

Printer driver settings have no effect

Symptom

Cause

Remedy

A printer driver setting cannot be se-

lected.

Some functions cannot be com-

bined.

Do not try to select settings that are

not available.

A "Conflicts" message with "Unable

to Select" or "Function Canceled" ap-

pears.

An incorrect combination of func-

tions has been specified.

Check the settings and specify the

functions correctly.

Printing is not performed as specified.

Incorrect settings may be specified.

Check each setting in the printer

driver.

Function settings can be combined

in the printer driver, but not on this

machine.

The paper size, orientation, and oth-

er settings specified in the applica-

tion may have priority over those

specified in the printer driver.

Specify the correct settings in the

application.

The watermark cannot be printed.

The watermark may not be correctly

set.

Check the watermark settings.

The watermark density may be set

to a level that is too low.

Check the density settings.

Watermarks cannot be printed in

graphics applications in some cas-

es.

No watermark can be printed if that

is the case.

The staple function cannot be speci-

fied.

Stapling is not possible if "Paper

Type" is set to "Thick" or "Transpar-

ency".

Check each setting in the printer

driver.

The Staple function requires option-

al finisher.

Install the required optional finisher

and enable it using the printer driver.

Stapling cannot be performed.

When printing a large number of

pages, stapling cannot be per-

formed.

Change the number of pages to be

printed.

Stapling is not possible if the docu-

ment contains pages of different siz-

es.

Check the document.

The stapling position is not as expect-

ed.

The orientation setting is not cor-

rect.

Check the stapling position in the

printer driver setup dialog box.

The Punch function cannot be speci-

fied.

Hole punching cannot be specified if

"Booklet", "Transparency",

"Thick2", "Thick3", or "Envelope" is

selected.

Check each setting in the printer

driver.

Optional finisher and a punch kit or

Z folding unit are required.

Install the required optional finisher

and enable it using the printer driver.

The pages are not punched.

Printed pages may be fed out with-

out being punched if the paper is

loaded into the paper source with an

incorrect orientation.

Check the orientation setting.

The hole punch position is not as ex-

pected.

The orientation setting is not cor-

rect.

Check the stapling position in the

printer driver setup dialog box, and

then print.

The overlay is not printed properly.

Available computer memory space

may be insufficient.

Simplify the overlay to reduce the

data size.

Images are not printed properly.

Available computer memory space

may be insufficient.

Simplify the images to reduce the

data size.