Kyocera ECOSYS FS-1370DN FS-1370DN Operation Guide (Basic) - Page 71

Print Quality Problems, Printed Results, Corrective Action, Completely blank printout

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Printed Results Completely blank printout Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service representative. Corrective Action Check the toner container. Open the front cover and check that the toner container is correctly installed in the printer. Refer to Toner Container Replacement on page 4-2. Full single-color printout Contact your service representative. Dropouts, stray dots Drum or developer unit may be damaged. If the problem is not solved even after printing several pages, call for service representative. Vertical streaks Troubleshooting Check the toner container and if necessary replace. Refer to Toner Container Replacement on page 4-2. Clean the charger wire. Refer to Cleaning the Printer on page 4-6. Check the charger cleaner of the drum unit is in its original position. Refer to Cleaning the Printer on page 4-6. 5-3

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Troubleshooting
5-3
Print Quality Problems
The tables and diagrams in the following sections define print quality
problems and the corrective action you can conduct to solve the
problems. Some solutions may require cleaning or replacing parts of the
printer.
If the suggested corrective action will not solve the problem, call for
service representative.
Printed Results
Corrective Action
Completely blank printout
Check the toner container.
Open the front cover and check that the toner container is correctly
installed in the printer. Refer to
Toner Container Replacement
on
page
4-2
.
Full single-color printout
Contact your service representative.
Dropouts, stray dots
Drum or developer unit may be damaged. If the problem is not solved
even after printing several pages, call for service representative.
Vertical streaks
Check the toner container and if necessary replace. Refer to
Toner
Container Replacement
on page
4-2
.
Clean the charger wire. Refer to
Cleaning the Printer
on page
4-6
.
Check the charger cleaner of the drum unit is in its original position.
Refer to
Cleaning the Printer
on page
4-6
.