Kyocera ECOSYS FS-1370DN FS-1370DN Operation Guide (Basic) - Page 73

Error Messages, Cancel], Message, Corrective Action, MENU], ATTENTION], READY]

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Error Messages The following table lists errors and maintenance messages that you can be dealt with by yourself. If Call service or Error.Power off. is displayed, turn off the printer then turn it back on to see if the printer has recovered. If the printer has not recovered, turn off the printer, disconnect the power cord, and contact your service representative or authorized service center. Some errors cause the alarm to sound. To stop the alarm, press [Cancel]. Message Add paper MP Tray Call service F### Call service ####:0123456 Canceling data Corrective Action The paper has run out in the paper source displayed. Supply paper according to the paper source displayed (paper cassettes, MP tray, or optional paper feeders).This message is displayed alternately with messages indicating the printer status, such as, Ready, Please wait, and Processing. F### represents a controller error (#=0, 1, 2, ...). Call for service representative. The printer does not operate when this message is displayed. #### represents a mechanical error (#=0, 1, 2, ...). Call for service representative. The printer does not operate when this message is displayed. The total number of pages printed is also indicated, e.g. 0123456. Displayed when data is being canceled. Cassette # not loaded The corresponding paper cassette is not installed. Install the cassette. The cassette number can be 1 (topmost) to 4 (bottom). Clean printer Press GO Close top cover Please clean the inside of the printer. Refer to Cleaning the Printer on page 4-6. This message will be displayed when replacing the toner container after the message Replace toner Clean printer is displayed. After cleaning the inside of the printer, press [GO] and the printer will be ready for printing. The top cover of the printer is open. Close the printer top cover. Device busy Duplex disabled Press GO Error.Power off. F### Error.Power off. F000 This message is displayed when Remove Device was selected while a USB flash memory was being used. The previous screen is displayed again 1 or 2 seconds. You attempted to print with a paper size and paper type that cannot be used for duplex printing. Press [GO] to print onto one-side of the paper only. You can select an alternative paper size and type by pressing the U or V. You can also press [MENU] and change the tray setting inside the menu, which will automatically cancel the error and output resumes. At the same time [ATTENTION] indicator will light up and [READY] indicator will start flashing. Turn the power switch off and then back on again. If this message still remains, turn the power switch off, and contact your service representative or authorized service center. The printer controller and operation panel cannot exchange data. Turn the printer off and unplug it from the mains power supply. Then contact your service representative or authorized service center. See the back page of this manual for the relevant phone numbers. Troubleshooting 5-5

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Troubleshooting
5-5
Error Messages
The following table lists errors and maintenance messages that you can
be dealt with by yourself.
If
Call service
or
Error.Power off.
is displayed, turn off the
printer then turn it back on to see if the printer has recovered. If the
printer has not recovered, turn off the printer, disconnect the power cord,
and contact your service representative or authorized service center.
Some errors cause the alarm to sound. To stop the alarm, press
[Cancel]
.
Message
Corrective Action
Add paper MP Tray
The paper has run out in the paper source displayed. Supply paper according to the
paper source displayed (paper cassettes, MP tray, or optional paper feeders).This
message is displayed alternately with messages indicating the printer status, such as,
Ready
,
Please wait
, and
Processing
.
Call service
F###
F###
represents a controller error (#=
0
,
1
,
2
, ...). Call for service representative. The
printer does not operate when this message is displayed.
Call service
###
#
:0123456
####
represents a mechanical error (#=
0
,
1
,
2
, ...). Call for service representative. The
printer does not operate when this message is displayed. The total number of pages
printed is also indicated, e.g.
0123456
.
Canceling data
Displayed when data is being canceled.
Cassette # not loaded
The corresponding paper cassette is not installed. Install the cassette. The cassette
number can be 1 (topmost) to 4 (bottom).
Clean printer
Press GO
Please clean the inside of the printer. Refer to
Cleaning the Printer
on page
4-6
.
This message will be displayed when replacing the toner container after the message
Replace toner Clean printer
is displayed. After cleaning the inside of the
printer, press
[GO]
and the printer will be ready for printing.
Close top cover
The top cover of the printer is open. Close the printer top cover.
Device busy
This message is displayed when
Remove Device
was selected while a USB flash
memory was being used.
The previous screen is displayed again 1 or 2 seconds.
Duplex disabled
Press GO
You attempted to print with a paper size and paper type that cannot be used for duplex
printing. Press
[GO]
to print onto one-side of the paper only.
You can select an alternative paper size and type by pressing the
U
or
V
. You can also
press
[MENU]
and change the tray setting inside the menu, which will automatically
cancel the error and output resumes. At the same time
[ATTENTION]
indicator will light
up and
[READY]
indicator will start flashing.
Error.Power off.
F###
Turn the power switch off and then back on again. If this message still remains, turn the
power switch off, and contact your service representative or authorized service center.
Error.Power off.
F000
The printer controller and operation panel cannot exchange data. Turn the printer off
and unplug it from the mains power supply. Then contact your service representative or
authorized service center. See the back page of this manual for the relevant phone
numbers.