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Kyocera ECOSYS P3155dn P3145dn/P3150dn/P3155dn Operation Guide - Page 232

Message, Checkpoints, Corrective Actions, Reference, Cannot recognize ID

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Troubleshooting > Troubleshooting C Message Canceling... Cannot connect. Checkpoints ― ― Cannot connect to ― Authentication Server. Cannot connect to the ― network. Check the network. Cannot connect. ― Multiple access points are enabled. Cannot duplex print on this paper.*1 Did you select a paper size/type that cannot be duplex printed? Cannot execute this job. ― Restricted by Authentication settings. Cannot perform. ― Cannot recognize. ― Cannot recognize ID ― card. Cannot remove the ― memory while in use. Cassette# not loaded. ― Corrective Actions Reference Page Displayed when data is being ― canceled. This appears when the Wi-Fi or WiFi Direct connection did not complete. Check the settings, and check the signal conditions. page 7-5 Press [OK] and check the following items: • Registration to Authentication Server • Password and computer address for Authentication Server • Connection of Network page 9-3 Unable to connect to the optional network. Check the optional network settings. page 8-24 Is the push button on the multiple ― access points pressed simultaneously? Specify an access point which you want to use. and press the push button again. Retry the connection by specifying an access point after waiting for a while. Select [Alt] to select the available ― paper. Select [Continue] to print without using Duplex function. Select [Cancel] to cancel the job. This job is canceled because it is ― restricted by Group Authentication settings. Select [OK]. It is not possible to perform ― sanitization because a job is being processed, etc. Make sure your ID card has been registered. page 9-11 Make sure the USB connector of the ID card reader is correctly connected to the machine. If USB Host is set to [Block], change the setting to [Unblock]. page 8-34 This message is displayed when [Remove USB Drive] was selected while a USB drive was being used. The previous screen is displayed again 1 or 2 seconds. page 5-13 The corresponding paper cassette page 3-4 is not installed. Install the cassette. 10-16

Section	Page
Preface	2
Contents	3
Machine Features	7
Guides Provided with the Machine	9
About the Operation Guide (this Guide)	11
Structure of the guide	11
Conventions Used in This Guide	12
Menu Map	14
1 Legal and Safety Information	20
Notice	21
Safety Conventions in This Guide	21
Environment	22
Precautions for Use	23
Laser Safety (Europe)	24
SAFETY OF LASER BEAM (USA)	25
Safety Instructions Regarding the Disconnection of Power	26
Compliance and Conformity	26
Other precautions (for users in California, the United States)	27
EN ISO 7779	27
EK1-ITB 2000	27
Wireless Connection (Mexico only)	27
Security Precautions when Using Wireless LAN (If equipped)	27
Limited Use of This Product (If equipped)	28
Legal Information	29
Energy Saving Control Function	33
Automatic 2-Sided Print Function	33
Resource Saving - Paper	33
Environmental benefits of \	33
Energy Star (ENERGY STAR®) Program	33
2 Installing and Setting up the Machine	34
Part Names	35
Machine Exterior	35
Connectors/Interior	36
With Optional Equipments Attached	38
Connecting the Machine and Other Devices	39
Connecting Cables	40
Connecting LAN Cable	40
Connecting USB Cable	41
Connecting the Power Cable	41
Power On/Off	42
Power On	42
Power Off	42
Using the Operation Panel	43
Operation Panel Keys	43
Operation Method	44
Help Screen	45
Login/Logout	46
Login	46
Logout	47
Default Settings of the Machine	48
Setting Date and Time	48
Network Setup	49
Configuring the Wired Network	49
Configuring the Wireless Network	52
Setting Wi-Fi Direct	56
Energy Saver function	58
Sleep and Auto Sleep	58
Power Off Rule (models for Europe)	59
Installing Software	60
Software on DVD (Windows)	60
Installing Software in Windows	61
Uninstalling the Software	67
Installing Software in Mac Computer	68
Checking the Counter	70
Additional Preparations for the Administrator	71
Strengthening the Security	71
Command Center RX	72
Accessing Command Center RX	73
Changing Security Settings	74
Changing Device Information	76
E-mail Settings	78
Creating a New Custom Box	82
Printing a document stored in a Custom Box	83
3 Preparation before Use	85
Loading Paper	86
Precaution for Loading Paper	87
Loading in the Cassettes	88
Loading Statement in the Cassettes (ECOSYS P3150dn/ECOSYS P3155dn for inch models)	92
Loading Paper in the Multi Purpose Tray	95
Specifying Paper Size and Media Type	99
Paper Stopper	102
4 Printing from PC	103
Printing from PC	104
Printing on Non-standard Sized Paper	106
Banner printing	107
Printer Driver Print Settings Screen	111
Printer Driver Help	112
Changing the Default Printer Driver Settings (Windows 10)	112
Canceling Printing from a Computer	112
Printing by AirPrint	113
Printing by Google Cloud Print	113
Printing by Mopria	113
Printing with Wi-Fi Direct	113
Printing Data Saved on the Printer	114
Specifying the Job Box from a Computer and Storing the Job	114
Printing Documents from Private Print Box	115
Printing Document from Stored Job Box	117
Printing Document from Quick Copy Box	119
Printing Document from Proof and Hold Box	121
Job Box Setting	123
Status Monitor	124
Accessing the Status Monitor	124
Exiting the Status Monitor	124
Status Monitor Display	124
5 Operation on the Machine	128
Canceling Jobs	129
What is Document Box?	130
Using a Custom Box	132
Creating a New Custom Box	132
Editing and Deleting Custom Box	134
Storing Documents	134
Printing Documents	135
Editing Documents	136
Deleting Documents	137
Printing Documents Stored in Removable USB Drive	138
Removing USB Drive	140
6 Using Various Functions	141
Functions Available on the Machine	142
Custom Box (Printing)	142
USB Drive (Printing Documents)	143
Functions	144
EcoPrint	144
Duplex	144
Job Finish Notice	144
File Name Entry	145
Quiet Mode	145
Del. after Print (Delete after Printed)	145
Encrypted PDF	145
TIFF/JPEG Size	146
XPS FitTo Page	146
7 Status/Job Cancel	147
Checking Job Status	148
Checking Job History	149
Sending the Log History	150
Device/Communication	151
Checking the Remaining Amount of Toner and Paper (Paper/Supplies)	152
8 Setup and Registration (System Menu)	153
System Menu	154
Menu Settings	155
Report	156
Paper Settings	158
Print Settings	162
Network	165
Optional Network	176
Device Common	180
Security	186
User/Job Account	188
Adjust/Maint.	188
Op Functions	189
Software	189
9 User Authentication and Accounting (User Login, Job Accounting)	190
Overview of User Login Administration	191
Enabling User Login Administration	192
Setting User Login Administration	194
Adding a User (Local User List)	194
Changing User Properties	195
User Login Administration for Printing	197
NW User Property (Obtain Network User Property)	199
ID Card Settings	200
PIN Login Settings	201
Using User Login Administration	202
Login/Logout	202
Overview of Job Accounting	203
Enabling Job Accounting	204
Job Accounting Access	205
Setting an Account	206
Adding an Account	206
Restricting the Use of the Machine	207
Editing an Account	208
Deleting an Account	209
Job Accounting for Printing	210
Configuring Job Accounting	212
Apply Limit	212
Counting the Number of Pages Printed	213
Print Accounting Report	214
Using Job Accounting	215
Login/Logout	215
Unknown ID Job	216
10 Troubleshooting	217
Regular Maintenance	218
Cleaning	218
Toner Container Replacement	220
Waste Toner Box Replacement	225
Troubleshooting	227
Solving Malfunctions	227
Responding to Messages	231
Clearing Paper Jams	240
11 Appendix	250
Optional Equipment	251
Overview of Optional Equipment	251
Optional Function	256
Character Entry Method	258
Using the Keys	258
Selecting Type of Characters	259
Characters That Can be Entered Using the Numeric Keys	259
Entering Symbols	260
Entering Characters	260
Paper	262
Basic Paper Specifications	262
Choosing the Appropriate Paper	263
Special Paper	266
Specifications	270
Machine	270
Printer Functions	272
Paper Feeder (500-sheet) (Option)	273
Bulk Paper Feeder (2000-sheet) (Option)	273
Glossary	274

Match case Limit results 1 per page

10-16

Troubleshooting > Troubleshooting

Message

Checkpoints

Corrective Actions

Reference

Page

Canceling...

―

Displayed when data is being

canceled.

―

Cannot connect.

―

This appears when the Wi-Fi or Wi-

Fi Direct connection did not

complete. Check the settings, and

check the signal conditions.

page 7-5

Cannot connect to

Authentication Server.

―

Press [

] and check the following

items:

• Registration to Authentication

Server

•

Password and computer address for

Authentication Server

• Connection of Network

page 9-3

Cannot connect to the

network.

Check the network.

―

Unable to connect to the optional

network. Check the optional

network settings.

page 8-24

Cannot connect.

Multiple access points

are enabled.

―

Is the push button on the multiple

access points pressed

simultaneously?

Specify an access point which you

want to use. and press the push

button again.

Retry the connection by specifying

an access point after waiting for a

while.

―

Cannot duplex print on

this paper.

Did you select a paper size/type

that cannot be duplex printed?

Select [

Alt

] to select the available

paper. Select [

Continue

] to print

without using Duplex function.

Select [

Cancel

] to cancel the job.

―

Cannot execute this job.

Restricted by

Authentication settings.

―

This job is canceled because it is

restricted by Group Authentication

settings. Select [

―

Cannot perform.

―

It is not possible to perform

sanitization because a job is being

processed, etc.

―

Cannot recognize.

―

Make sure your ID card has been

registered.

page 9-11

Cannot recognize ID

card.

―

Make sure the USB connector of

the ID card reader is correctly

connected to the machine.

If USB Host is set to [

Block

change the setting to [

Unblock

page 8-34

Cannot remove the

memory while in use.

―

This message is displayed when

[

Remove USB Drive

] was selected

while a USB drive was being used.

The previous screen is displayed

again 1 or 2 seconds.

page 5-13

Cassette# not loaded.

―

The corresponding paper cassette

is not installed. Install the cassette.

page 3-4