Kyocera KM-C3232E C2525E/C3225E/C3232E/C4035E Operation Guide Rev-1.0 (Advance - Page 341

Error occurred at FTP Server

Page 341 highlights

Troubleshooting Display DB Assistant Server error. Contact administrator. Checkpoints - DB Assistant Server is in use. - Try again later. Unable to find FTP server. Contact administrator. Is the network cable connected properly? Is the FTP server running? Unable to Log in to the FTP - Server The Path attempted to use for - saving does not exist Error occurred at FTP Server - Please contact Administrator POP3 server not found. Contact Administrator. Is the network cable connected properly? Is the POP3 server running? Unable to find POP3 server. Contact Administrator. Are the POP3 user account or password correct? Unable to Log in to the POP3 Server. Confirm the login account and password for SMTP TX authen. Error occurred at POP3 Server. - Contact Administrator. Corrective Actions Reference Page An error has occurred with DB - Assistant or the computer running DB Assistant. Communication cannot continue. Check the computer running DB Assistant. DB Assistant currently connected to - another scanner. Try connecting again later. Confirm the network cable is properly connected. Refer to Operation Guide, Chapter 2 Contact your server administrator or - support personnel. FTP server login failed. Make sure page 5-26 username and password have been configured. Save folder does not exist or path to page 5-26 save folder is incorrect. Verify that the FTP server save folder and the path registered in the machine are matching. FTP server returned an unexpected - error. Unable to save. Ask your server administrator to verify that the logged in user account has write permissions. Confirm the network cable is properly connected. Refer to Operation Guide, Chapter 2 Start the POP3 server. - Verify the POP3 user account and password. Refer to Operation Guide, Chapter 2 Verify POP3 server settings. - 9-17

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • 314
  • 315
  • 316
  • 317
  • 318
  • 319
  • 320
  • 321
  • 322
  • 323
  • 324
  • 325
  • 326
  • 327
  • 328
  • 329
  • 330
  • 331
  • 332
  • 333
  • 334
  • 335
  • 336
  • 337
  • 338
  • 339
  • 340
  • 341
  • 342
  • 343
  • 344
  • 345
  • 346
  • 347
  • 348
  • 349
  • 350
  • 351
  • 352
  • 353
  • 354
  • 355
  • 356
  • 357
  • 358
  • 359
  • 360
  • 361
  • 362
  • 363
  • 364
  • 365
  • 366
  • 367
  • 368
  • 369
  • 370
  • 371
  • 372
  • 373
  • 374

Troubleshooting
9-17
DB Assistant Server error.
Contact administrator.
An error has occurred with DB
Assistant or the computer running
DB Assistant. Communication
cannot continue. Check the
computer running DB Assistant.
DB Assistant Server is in use.
Try again later.
DB Assistant currently connected to
another scanner. Try connecting
again later.
Unable to find FTP server.
Contact administrator.
Is the network cable connected
properly?
Confirm the network cable is
properly connected.
Refer to
Operation
Guide
,
Chapter 2
Is the FTP server running?
Contact your server administrator or
support personnel.
Unable to Log in to the FTP
Server
FTP server login failed. Make sure
username and password have been
configured.
page
5-26
The Path attempted to use for
saving does not exist
Save folder does not exist or path to
save folder is incorrect. Verify that
the FTP server save folder and the
path registered in the machine are
matching.
page
5-26
Error occurred at FTP Server
Please contact Administrator
FTP server returned an unexpected
error. Unable to save. Ask your
server administrator to verify that the
logged in user account has write
permissions.
POP3 server not found.
Contact Administrator.
Is the network cable connected
properly?
Confirm the network cable is
properly connected.
Refer to
Operation
Guide
,
Chapter 2
Is the POP3 server running?
Start the POP3 server.
Unable to find POP3 server.
Contact Administrator.
Are the POP3 user account or
password correct?
Verify the POP3 user account and
password.
Refer to
Operation
Guide
,
Chapter 2
Unable to Log in to the POP3
Server.
Confirm the login account and
password for SMTP TX authen.
Error occurred at POP3 Server.
Contact Administrator.
Verify POP3 server settings.
Display
Checkpoints
Corrective Actions
Reference
Page