LG H443 Owners Manual - English - Page 92
Check the settings status in the sound, sensor is clean. - case
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Troubleshooting Message Possible causes The screen does not turn on when I receive a call. Proximity sensor problem No sound Vibration mode Possible corrective measures If you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean. Check the settings status in the sound menu to make sure you are not in vibration or silent mode. Hangs up or freezes Intermittent software problem Try to perform a software update through the website. 92
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92
Troubleshooting
Message
Possible causes
Possible corrective measures
The screen
does not turn
on when I
receive a call.
Proximity sensor
problem
If you use a protection tape or case,
make sure it has not covered the area
around the proximity sensor. Make
sure that the area around the proximity
sensor is clean.
No sound
Vibration mode
Check the settings status in the sound
menu to make sure you are not in
vibration or silent mode.
Hangs up or
freezes
Intermittent software
problem
Try to perform a software update
through the website.